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Grand Jersey Hotel & Spa

5.0 star property
Beach hotel with a full-service spa and a conference centre

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Grand Jersey Hotel & Spa

Beach views, serves lunch and dinner
Indoor pool
Exterior
Premium bedding, in-room safe, individually decorated
2 restaurants, breakfast, lunch, dinner served; British cuisine

Reviews

9.4

Exceptional

Popular amenities

  • Pool
  • Gym
  • Breakfast available
  • Hot tub
  • Restaurant
  • Spa
The price is HK$2,282
HK$2,396 total
includes taxes & fees
18 Aug - 19 Aug

Explore the area

Map
Esplanade, St. Helier, Jersey, JE2 3QA
  • Popular LocationPort of Jersey9 min walk
  • Popular LocationSt. Helier Central Market13 min walk
  • Popular LocationSt. Helier Beach13 min walk

Most relevant reviews

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10/10 Excellent

The hotel is most conveniently located and is at the promenade and close to many tourist attractions. Hotel is clean an...
Jersey
Jul 16, 2023
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About the area

St. Helier

Located in St. Helier, Grand Jersey Hotel & Spa is in the city centre and on the waterfront. The Georgian House and Elizabeth Castle are local landmarks, and some of the area's attractions include Fort Regent Leisure and Entertainment Centre and AquaSplash. Looking to enjoy an event or a game while in town? See what's happening at Springfield Stadium or Les Landes Race Course.
Visit our St. Helier travel guideOpens in a new window

What's nearby

  • Port of Jersey - 9 min walk
  • Elizabeth Castle - 11 min walk
  • St. Helier Central Market - 13 min walk
  • St. Helier Beach - 13 min walk
  • Havre des Pas - 3 min drive

Getting around

  • Jersey (JER) - 14 min drive

Restaurants

  • ‪Kyoto Restobar - ‬6 min walk
  • ‪First Stop Cafe - ‬5 min walk
  • ‪Burger King - ‬8 min walk
  • ‪Bella Italia - ‬7 min walk
  • ‪Cargo - ‬7 min walk

About this property

Grand Jersey Hotel & Spa

Luxury hotel by the sea
Located close to Port of Jersey, Grand Jersey Hotel & Spa provides a terrace, dry cleaning/laundry services and car hire on-site. Treat yourself to a facial, a body scrub or a body wrap at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and British cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a health club.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Full breakfast (surcharge), an electric car charging station and express check-out
  • Express check-in, free newspapers and concierge services
  • Guest reviews speak highly of the breakfast, helpful staff and first-rate property condition
Room features
All 123 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and shower/bath combinations
  • HDTVs with cable channels
  • Fridges, electric kettles and daily housekeeping

Languages

English, French, Hungarian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking (max. 8 spaces per unit)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24 hours off-site parking within 164 ft (GBP 6.66 per day)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 25.00 for adults and GBP 12.50 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Tassili
  • Victoria's
  • Champagne Lounge

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Private picnics
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference centre
  • Coworking spaces
  • Meeting rooms

Outdoors

  • Terrace
  • Vegetable garden

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 25.00 for adults and from GBP 12.50 for children
  • Nearby parking fee: GBP 6.66 per day(164 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the pool from 7 AM to 12:30 PM and from 2 PM to 7 PM.

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Jersey Hotel St. Helier
Grand Jersey Hotel
Grand Jersey St. Helier
Grand Jersey
Grand Jersey Hotel Spa
Grand Jersey Hotel & Spa Hotel
Grand Jersey Hotel & Spa St. Helier
Grand Jersey Hotel & Spa Hotel St. Helier

Frequently asked questions

Does Grand Jersey Hotel & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Grand Jersey Hotel & Spa?

As of 27 Jul 2024, prices found for a 1-night stay for 2 adults at Grand Jersey Hotel & Spa on 18 Aug 2024 start from HK$2,281.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Jersey Hotel & Spa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Grand Jersey Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Grand Jersey Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Jersey Hotel & Spa?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is Grand Jersey Hotel & Spa located?

Offering direct access to the beach, this St. Helier hotel is in the city centre and within a 10-minute walk of St Aubin's Bay and Port of Jersey. Jersey Opera House and The Georgian House are also within 10 minutes.

Grand Jersey Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 703 out of 1001 reviews" "
Rating 8 - Good. 235 out of 1001 reviews" "
Rating 6 - Okay. 42 out of 1001 reviews" "
Rating 4 - Poor. 12 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

LESLEY, Hebburn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Janet

Wonderful staff
Stayed 7 nights in Jun 2024

10/10 Excellent

Wendy

Travelled with partner
No complaints
Stayed 3 nights in Jun 2024

10/10 Excellent

Rebecca Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Humayun

Stayed 3 nights in Jun 2024

10/10 Excellent

James George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at The Jersey Grand. Excellent room, stunning view, polite attentive staff, excellent spa facilities. Thanks for a wonderful stay. Keep up the great work. 👏
Stayed 4 nights in Jun 2024

10/10 Excellent

Hamid

Liked: Property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service with friendly and approachable staff. The room was imaculate and the outside seating area was great to get a coffee or cocktail and soak up the sun. Would highly recommended this hotel
Stayed 5 nights in Jun 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
all fine
Stayed 7 nights in Jun 2024

10/10 Excellent

Christie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved everything about this hotel. From the efficient and courteous telephone interactions to book special activities (spa treatments) to the warm and friendly arrival to the fantastic accommodation to the beautiful terrace to the terrific staff and the amazing food, it delighted at every opportunity.
Stayed 2 nights in Jun 2024

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time, fantastic staff amenities and food
Stayed 3 nights in May 2024

8/10 Good

James

Travelled with partner
Liked: Staff & service
Cannot fault the staff or amenities. Breakfast quality is fantastic. The rooms however need some work to class as a five star. The walls were peeling and mark in several places. A touch up would give it its quality it deserves. Shame really.
Stayed 2 nights in May 2024

10/10 Excellent

Maryann shafer

Travelled with family
Liked: Property conditions & facilities
Wonderful staff and helpful personnel! The dining was excellent and we could walk to many interesting places from this hotel!
Stayed 4 nights in May 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all friendly, polite and extremely helpful. The ocean view from our room was a real wow factor. The weather was good so we ate in the Terrac bar, the menu choices were limted but the food delicious, breakfast was superb.
Stayed 6 nights in May 2024

10/10 Excellent

Marlene

Stayed 5 nights in May 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for the Centre but quiet and peaceful. The staff went above and beyond to help you settle in
Stayed 4 nights in May 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class hotel. Perfect.
Stayed 3 nights in May 2024

10/10 Excellent

Hayley

Stayed 4 nights in May 2024

10/10 Excellent

Shaheen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot thank the Grand Jersey enough for an amazing stay, nothing was too much trouble and all staff go the extra mile to make every guest feel special, we will definitely be back again and will definitely recommend to others
Stayed 7 nights in May 2024

10/10 Excellent

Sheila

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent service, very comfortable and high end amenities, good spa and excellent location
Stayed 1 night in May 2024

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the close proximity to everything and the bus links were great and great breakfast and staff
Stayed 3 nights in May 2024

10/10 Excellent

Dominic

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Quality serive throughout. Concierge @vinny was great.
Stayed 4 nights in May 2024

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff at this property. Nothing was too much trouble. Everyone of them had a smiles on their faces at all times. They always acknowledged us in the corridors or dknknv areas. Asked us where we'd been that day, joked with us. The pool, steam, sauna, hot tub were always available and the breakfast room was wonderful.
Stayed 5 nights in Apr 2024