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Grand Jersey Hotel & Spa

5.0 star property
Elegant beach hotel and indoor pool

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Photo gallery for Grand Jersey Hotel & Spa

Premium bedding, in-room safe, individually decorated
Indoor pool
Beach views, serves lunch and dinner
Exterior
Couples treatment room(s), sauna, hot tub, steam room, body treatments
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
The current price is HK$1,471
HK$1,544 total
includes taxes & fees
27 Apr - 28 Apr

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room, Ocean View

Premium bedding, in-room safe, individually decorated

Superior Double Room, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 215 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Double Room, Sea View

Premium bedding, in-room safe, individually decorated

Classic Double Room, Sea View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 215 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room (may have frosted Windows)

Premium bedding, in-room safe, individually decorated

Classic Double Room (may have frosted Windows)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Ocean View

Premium bedding, in-room safe, individually decorated

Suite, Ocean View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 435 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Ocean View

Premium bedding, in-room safe, individually decorated

Deluxe Double or Twin Room, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 215 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, Park View

Premium bedding, in-room safe, individually decorated

Classic Double Room, Park View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 215 sq ft
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room (may have frosted window)

Premium bedding, in-room safe, individually decorated

Classic Twin Room (may have frosted window)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 215 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Small Classic Double

Premium bedding, in-room safe, individually decorated

Small Classic Double

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, Park View

Premium bedding, in-room safe, individually decorated

Deluxe Double or Twin Room, Park View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 215 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed
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About the area

Map
Esplanade, St. Helier, Jersey, JE2 3QA

What's nearby

  • St. Helier Town Hall - 7 min walk - 0.7 km
  • King Street - 9 min walk - 0.8 km
  • Port of Jersey - 9 min walk - 0.8 km
  • Elizabeth Castle - 11 min walk - 1.0 km
  • St. Helier Central Market - 13 min walk - 1.1 km

Getting around

  • Jersey (JER) - 14 min drive

Restaurants

  • ‪Cargo - ‬7 min walk
  • ‪The Adelphi Lounge - ‬6 min walk
  • ‪Bella Italia - ‬7 min walk
  • ‪spice of life - ‬7 min walk
  • ‪Mange Tout - Sand St - ‬7 min walk

About this property

Grand Jersey Hotel & Spa

Luxury eco-certified hotel near Port of Jersey
Consider a stay at Grand Jersey Hotel & Spa and take advantage of a terrace, dry cleaning/laundry services and car hire on-site. Treat yourself to a body wrap, Ayurvedic treatments or a facial at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and British cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a health club.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Full breakfast (surcharge), an electric car charging station and express check-out
  • Express check-in, a banquet hall and a computer station
  • Guest reviews speak highly of the breakfast, helpful staff and first-rate property condition
Room features
All 123 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and shower/bath combinations
  • 42-inch HDTVs with cable channels
  • Wardrobes/cupboards, fridges and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Hungarian, Polish, Portuguese, Romanian, Spanish

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8.8 out of 10, Excellent, 1,003 reviews
The price is HK$1,333
HK$1,400 total
includes taxes & fees
27 Apr - 28 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 6.66 per day)
  • Free self parking on site
  • Limited on-site parking (max 8 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 25 for adults and GBP 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • Private picnics

Restaurants on site

  • Champagne Lounge
  • Tassili
  • Victoria's

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference centre
  • Coworking space
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • On the bay
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 25.00 for adults and from GBP 12.50 for children
  • Nearby parking fee: GBP 6.66 per day(164 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the pool from 7 AM to 12:30 PM and from 2 PM to 7 PM.

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Jersey Hotel St. Helier
Grand Jersey Hotel
Grand Jersey St. Helier
Grand Jersey
Grand Jersey Hotel Spa
Grand Jersey Hotel & Spa Hotel
Grand Jersey Hotel & Spa St. Helier
Grand Jersey Hotel & Spa Hotel St. Helier

Frequently asked questions

Does Grand Jersey Hotel & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Grand Jersey Hotel & Spa?

As of 25 Apr 2025, prices found for a 1-night stay for 2 adults at Grand Jersey Hotel & Spa on 27 Apr 2025 start from HK$1,470.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Jersey Hotel & Spa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Grand Jersey Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Grand Jersey Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Jersey Hotel & Spa?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is Grand Jersey Hotel & Spa located?

Offering direct access to the beach, this St. Helier hotel is in the city centre and within a 10-minute walk of St Aubin's Bay and Port of Jersey. Jersey Opera House and The Georgian House are also within 10 minutes.

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Grand Jersey Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 721 out of 1001 reviews
Rating 8 - Good. 217 out of 1001 reviews
Rating 6 - Okay. 43 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Selina

Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel… the staff were so helpful and great with kids..❤️
Stayed 4 nights in Apr 2025

10/10 Excellent

Ian

Liked: Property conditions & facilities
Great location and friendly staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff ( esp Anwar & Thomas )
Stayed 4 nights in Apr 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent holiday
Stayed 3 nights in Mar 2025

10/10 Excellent

Carol Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was great and quite quiwt when we went in Breakfast was good wirh buffet and extra menu. Welcome was very good and staff attentive.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning beachfront setting, friendly and helpful staff. Comfortable room furnished to a good standard. Excellent pool and sauna facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Mark Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Looks a little unprepossessing on arrival but inside it is beautifully decorated, the staff are universally impressive and the breakfast is superb. Would definitely come back.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 1 night in Mar 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment our taxi pulled up outside the hotel we were greeted and looked after our entire stay. The staff were lovely, the food was great and we had a great room. We definitely will be coming back for another visit. I’m so glad we chose this hotel, staying here really made our holiday.
Stayed 4 nights in Mar 2025

10/10 Excellent

Johylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful sea view and overlooking Elizabeth Castle. Plenty of fruit and refreshment available. Very good location.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nigel

Liked: Property conditions & facilities
Great hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel simply could not do enough, the attention and customer service I have never had in 40 years of travelling. Exceptional.
Stayed 4 nights in Mar 2025

10/10 Excellent

Matthew John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Paul was brilliant and gave us a great welcome. All the staff were fantastic. Spa was very nice. Breakfast spot on. Clean tidy and a great place to stay. Thanks all
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel in a great location. Lovely staff! Nothing was too much! Lovely breakfast and spa and a first class experience all round!
Stayed 3 nights in Jan 2025

10/10 Excellent

Barry David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accomadation and staff were first rate.
Stayed 7 nights in Sep 2024

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff, service, resturant, and food were all excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time, fantastic staff amenities and food
Stayed 3 nights in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great short break in Jersey.

Very nice hotel with friendly staff and nice restaurant. We will stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location with easy access to the town centre for shopping and eating out. Main bus stop was a five minute walk away meaning we could get to the tourist locations around the island easily. Staff were friendly and very helpful, with a special mention to Shashini who provided great service at breakfast during our stay. Our room was spacious and nicely decorated with a very comfortable bed. One very minor issue - the toilet in the bathroom didn't always flush properly, but other than that, we had a great experience. We would definitely stay there again. Thanks!
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Really loved our stay at the Grand. Staff were very friendly and helpful. Spa and pool was excellent and the breakfasts were amazing. Location was fantastic with everything within walking distance or a bus ride from the bus station down the road.
Stayed 3 nights in Oct 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely week, the staff were excellent and the breakfast was first class. The rooms were very comfortable too.
Stayed 7 nights in Aug 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, rooms were nice and we thoroughly enjoyed our stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room, great service, tasty breakfasts. Nice pool with access to steam room, sauna and jacuzzi. Great location for buses to all areas of the island. Sea view. All round lovely stay
Stayed 5 nights in Oct 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the close proximity to everything and the bus links were great and great breakfast and staff
Stayed 3 nights in May 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Everything was wonder - from being allowed into our room at 6am through to checking out everything was good and all the staff really friendly, welcoming and helpful.
Stayed 2 nights in Aug 2024