6 個室外泳池；泳池傘、躺椅
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因斯布魯克度假村的評價

3.5 out of 5
因斯布魯克度假村
36750 Us Highway 19 N, Palm Harbor, FL

評價

8.2

很好

10 分評分，優異；1000 則評價中有 457 則" "
8 分評分，不錯；1000 則評價中有 284 則" "
6 分評分，一般；1000 則評價中有 150 則" "
4 分評分，欠佳；1000 則評價中有 65 則" "
2 分評分，很差；1000 則評價中有 44 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

8.2/10 

設施服務

8.0/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

John

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful spot, staff was excellent, course was well maintained! No complaints at all. The rooms were clean, very welcoming! I will visit again!
於 2024 年 5 月住了 1 晚

6/10 一般

David

伴侶同遊
讚好：整潔度和設施服務
The buildings are dated and need renovating. The food is priced way too high. Not a family friendly restaurant on the campus.
於 2024 年 5 月住了 2 晚

6/10 一般

Tahani

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Dated room interior and bathrooms. Old unit style airconditionjng was very noisy and blows air in a way that makes it hard to sleep. Sheets and pillows bad quality (polyester not cotton or down, like other comparable hotels/ resorts). Definitely needs an upgrade.
於 2024 年 5 月住了 4 晚

8/10 不錯

Scott

家人同遊
讚好：整潔度、職員與服務和設施服務
Love the overall resort. Rooms are not equipped with a fridge or microwave so eating in is a difficult task. Lochness staff is incredible! Love them.
於 2024 年 5 月住了 2 晚

8/10 不錯

Steve

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a great trip with my son to see some spring training games. Innsbrook was a perfect spot for us to hang at the end of the day. Staff were great. Kids pool was fantastic. Great experience.
於 2024 年 2 月住了 7 晚

10/10 優異

Scott

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property, quiet and excellent food choices
於 2024 年 4 月住了 1 晚

10/10 優異

Brian

讚好：整潔度、職員與服務、設施服務和住宿狀況
Property was beautiful but could use a little maintenance and updating
於 2024 年 4 月住了 2 晚

10/10 優異

Ralph

家人同遊
讚好：設施服務
A first class experience!
於 2024 年 4 月住了 2 晚

8/10 不錯

james

於 2024 年 4 月住了 9 晚

4/10 欠佳

Brittany

伴侶同遊, 商務旅客
不滿：職員與服務、設施服務和住宿狀況
The check in process was not easy. We had our boat and they made us park under telephone lines about a mile and half from our stay because they “do not allow trailers or boats,” on the property. A little confusing. We also weren’t allowed to use the pool or any extra amenities for the reason we booked here in the first place because we booked through a “3rd party,” and not directly through them. The AC did not work, it took 3 hours for the maintenance man to arrive. We brought out own food because room service was not even an option and had to refrigerator or microwave. They said they would bring one. Never arrived. The next morning had to order a bus to be taken back to our vehicle a mile and half away, which the driver clearly stated he wasn’t able to drive back the long concrete road due to safety. Definitely not worth over $250.00.
於 2024 年 4 月住了 1 晚
Innisbrook Resort 於 2024年4月14日的回應
We are very sorry to hear about your experience. When your stay is not booked with the resort, we are unable to provide our services or use of our amenities and the unit you stayed in is not a part of the resort. We are very sorry that the owner of the unit did not share this with you in advance of your stay. We would love to have your return and experience Innisbrook as a resort guest so we can create a wonderful experience for you.

10/10 優異

Robert

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 9 晚
Innisbrook Resort 於 2024年4月14日的回應
Thank you for a perfect review!

10/10 優異

Brandon

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very well maintained property. Rooms were spacious and nice with an outside patio.
於 2024 年 3 月住了 2 晚
Innisbrook Resort 於 2024年4月14日的回應
Thanks so much for these comments. Our guests love our spacious condo-style suites. We appreciate you.

10/10 優異

Steven

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Housekeeping was outstanding! Condo cookware was disappointing however!
於 2024 年 3 月住了 4 晚
Innisbrook Resort 於 2024年4月14日的回應
Thank you very much for this feedback. If there is something additional you might like to have in your suite, please be sure to let us know. We hope to see you again.

8/10 不錯

MaryEllen

於 2024 年 3 月住了 2 晚
Innisbrook Resort 於 2024年4月14日的回應
Thank you for taking the time to share a review. We hope to see you again.

8/10 不錯

Harold

讚好：整潔度和職員與服務
於 2024 年 3 月住了 6 晚
Innisbrook Resort 於 2024年4月14日的回應
Thank you, Harold, for sharing this feedback. Please, come visit us again soon.

10/10 優異

Mark Dana

於 2024 年 2 月住了 2 晚
Innisbrook Resort 於 2024年4月14日的回應
Thank you very much for sharing this excellent review. We hope to see you again.

6/10 一般

gail

伴侶同遊
讚好：整潔度和職員與服務
Expedia is not received especially as VIP people. We had to climb 4 flights to our room. At 70, we got used to it, but still….. Golf was beyond excellent.
於 2024 年 3 月住了 3 晚
Innisbrook Resort 於 2024年4月14日的回應
It is great to hear you enjoyed the golf. Please just let us know anytime if you prefer a ground floor accommodation. We are happy to make note of this on your reservation. We hope to see you soon.

10/10 優異

natalie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚
Innisbrook Resort 於 2024年4月14日的回應
Thanks so much, Natalie, for the perfect review. We appreciate you.

8/10 不錯

Richard (Lithia)

家人同遊, 親子同遊
讚好：整潔度、職員與服務和住宿狀況
We were there for dance competition. The check process was quick and convenient. We had dinner at the restaurant upon check-in. Everything was delicious. The room accommodations were spacious and clean, but not necessarily completely updated. It was exactly what we needed for our weekend regardless, beautiful view one of the tee offs on the golf course. We were in one of the ballrooms they provided water but we definitely had to order in everything else that we needed. There were no additional accommodations to purchase lunch from the hotel on site in the ballroom area. Very low key. Despite the rainy weekend, the hotel grounds were well-maintained I wish at the very least the Starbucks in the main building would have remained open all day and shifted to sandwiches midday or something for the kids so that we didn't need to leave the hotel.
於 2024 年 2 月住了 2 晚
Innisbrook Resort 於 2024年4月14日的回應
Thank you, Richard, for taking the time to share this feedback. We appreciate your comments and will share them with our team. We hope to see you again in the future.

8/10 不錯

karen

讚好：整潔度和職員與服務
於 2024 年 2 月住了 3 晚
Innisbrook Resort 於 2024年4月14日的回應
We appreciate all feedback. Thank you very much, Karen.

2/10 很差

James (Vero Beach)

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
We like the location. It's conveniently located near the towns & attractions we like to visit. However we are severely displeased with our reservation not being honored. We reserved and paid for a king bed room. unbeknownst to us, we were given a single queen bed room. So after we climbed three floors of stairs, unpacked, and began to relax from a long trip we noticed that our bed was only a queen bed. This is outrageous to have done this to us. So we called the front desk and they offered to remove the resort fee as compensation. That's a start. We'd like further monetary compensation for the thoughtless way we were treated; the discomfort we experienced because of the wrong bed size; and the 3rd floor location of this room. In our past visit to Innisbrook, the King room was on the 1st floor. We assumed this would be the case fro this visit. I'm 75 & my wife is 70. Climbing 48 stairs to get back & forth to our room was exhausting
於 2024 年 2 月住了 3 晚
Innisbrook Resort 於 2024年4月14日的回應
Thank you, James, for sharing this feedback. Please let us know anytime that you prefer ground floor suites and we are happy to make this accommodation to ensure a wonderful stay for you. We do hope you return again.

10/10 優異

Todd (Broomfield)

於 2024 年 2 月住了 1 晚
Innisbrook Resort 於 2024年4月14日的回應
Thank you very much for perfect review! Please visit us again soon.

10/10 優異

felipe

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing place. Super recommend.
於 2024 年 2 月住了 2 晚
Innisbrook Resort 於 2024年4月14日的回應
Thanks so much for the perfect review. We appreciate you.

6/10 一般

Mary Teresa Teresa

伴侶同遊
There was no elevator in our building. It would have been good to know that ahead of time since my husband has had any replacement and hip replacement. Also the shower would not come on completely and the bathtub did not drain so the water pulled around our feet.
於 2024 年 2 月住了 7 晚
Innisbrook Resort 於 2024年4月14日的回應
We apologize for this inconvenience and would be happy to offer ground floor accommodations in the future. We do hope you will return again.

6/10 一般

Suzanne

伴侶同遊
讚好：職員與服務
We were unimpressed. The restaurant, the food was mediocre, there were no elevators in our building and the rooms were very dated. We weren’t there long enough to enjoy the outdoors but the stay was mediocre
於 2024 年 2 月住了 1 晚
Innisbrook Resort 於 2024年4月14日的回應
Thank you, Suzanne, for sharing these comments. We hope you might return again sometime to enjoy all of our wonderful amenities.

10/10 優異

Kevin

讚好：整潔度、職員與服務、設施服務和住宿狀況
I always love staying here despite me not being a golfer nor tennis player I just love the gorgeous surroundings and the magnificent staff.
於 2024 年 2 月住了 6 晚
Innisbrook Resort 於 2024年4月14日的回應
Thank you so much for mentioning our dedicated team. We look to having you stay with us again soon.

8/10 不錯

stephen

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
It’s a very convenient property if you need to be in the Clearwater area… it’s a little tired on the surface but tidy and the staff is excellent on all fronts…spacious rooms with balconies and kitchenette.
於 2024 年 2 月住了 2 晚

10/10 優異

Kim

於 2024 年 2 月住了 2 晚
Innisbrook Resort 於 2024年4月14日的回應
We are very thankful for your 5-star review! Come back and see us again soon.

10/10 優異

Christopher

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The property was very nice. The room was updated, the people were friendly and welcoming, and the setting was very serene and peaceful. The heater for the main kids pool was not working so that was disappointing, but we made the best of it and still got some pool time in at one of the other ones. Overall would definitely recommend and would stay again.
於 2024 年 2 月住了 3 晚

6/10 一般

真實旅客

於 2024 年 2 月住了 1 晚

6/10 一般

Sandi

不滿：住宿狀況
於 2024 年 2 月住了 3 晚

8/10 不錯

Richard

讚好：整潔度、職員與服務、設施服務和住宿狀況
While the staff was extremely helpful and my room was fine, I found it very difficult to navigate the grounds at night. It is dark and few of the signs are lighted.
於 2024 年 1 月住了 3 晚

10/10 優異

Alexandria

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Place
Great stay overall. Glad we stayed here.
於 2024 年 1 月住了 4 晚

10/10 優異

JAMES

於 2024 年 1 月住了 1 晚
Innisbrook Reservations Team 於 2024年1月25日的回應
Good day, James and thank you so much for the positive review. We are glad to see that you enjoyed your stay. We hope to welcome you to the resort again very soon!

8/10 不錯

Francis

家人同遊
讚好：整潔度和職員與服務
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於 2024 年 1 月住了 1 晚
Innisbrook Reservations Team 於 2024年1月15日的回應
Good day,Thank you very for the positive review, Francis. We are glad to see that you enjoyed your stay with us at Innisbrook. We look forward to welcoming you back to the resort in the future!

8/10 不錯

Nita

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room is hot Not worth the money crazy price for a room with no refrigerator tried to call Expedia got a robot Very displeased with this room glad it’s only for one night
於 2024 年 1 月住了 1 晚
Innisbrook Reservations Team 於 2024年1月12日的回應
Good day, We are sorry to see that your recent stay with us did not meet your expectations. We appreciate your honest feedback and will pass it along to our management team for review and to identify areas of improvement as the one you have provided. We hope you decide to return and give Innisbrook another chance to make your stay a more enjoyable experience.

6/10 一般

Gabrielle

親子同遊
不滿：設施服務
於 2023 年 12 月住了 5 晚
Innisbrook Reservations Team 於 2024年1月9日的回應
Thank you for sharing your review, Gabrielle. If you have any feedback you wish to provide regarding your stay please be sure to let us know so that we may forward to management to review any areas for improvement. We hope to welcome you back to Innisbrook in the future!

8/10 不錯

Stylianos (Palm Harbor)

於 2024 年 1 月住了 1 晚
Innisbrook Reservations Team 於 2024年1月9日的回應
Thank you for sharing your review, Stylianos. We'd be happy to review any feedback you wish to provide us regarding your stay so we may forward to management to review any areas for improvement. We hope to welcome you back to Innisbrook in the future!

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

4/10 欠佳

Stephanie A

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
於 2023 年 12 月住了 5 晚
Frank S - Innisbrook Reservations Team 於 2023年12月29日的回應
Good day,We are sorry to see that your recent stay with us did not meet your expectations. We appreciate any honest feedback to pass along to our management team if you wish to provide more details regarding your recent stay. We hope you decide to return and give Innisbrook another chance to make your stay a more enjoyable experience.Innisbrook Reservations Team

4/10 欠佳

fernando

家人同遊
不滿：整潔度和住宿狀況
limpeza horrível, simplesmente ficamos 04 dias sem
於 2023 年 12 月住了 8 晚
Frank S - Innisbrook Reservations Team 於 2023年12月29日的回應
Good day,We are sorry to see that your recent stay with us did not meet your expectations. We appreciate your honest feedback and will pass it along to our management team. If you wish to provide more details regarding your recent stay, we will pass along as well. We hope you decide to return and give Innisbrook another chance to make your stay a more enjoyable experience.Innisbrook Reservations Team

4/10 欠佳

Abbey

家人同遊
讚好：職員與服務和住宿狀況
The room was clean. However, the lavatory faucet, showerhead and kitchenette faucet were so clogged with what we presumed to be lime that water barely came out. Showerhead was not tight on the shower arm and had to screw back on and still the water pressure was extremely poor. Shower situation was not noticed until the next morning (stayed only one night) when we were getting ready to leave so room request change was not an option. Staff is very professional and polite during both check in and check out. Notified the front desk of the issue upon checkout. Did not ask for any type of reimbursement, however they removed the resort fee charge. Many of the suites are resident-owned so you may or may not have one that is as pictured on the website. This unit was partially updated and the photo shown when making the reservation was not a true representation of the room.
於 2023 年 12 月住了 1 晚
REservations 於 2023年12月28日的回應
Thank you for your review of our resort. I'm sorry your stay was not what you expected. I have notified the maintence department about the faucets in the room so that they can be fixed.

8/10 不錯

Kathy

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 4 晚
Innisbrook Reservations Team 於 2024年1月15日的回應
Good day,Thank you for the positive review, Kathy. We are glad to see that you enjoyed your stay. We hope to welcome you back to the resort in the near future!

10/10 優異

Jill

於 2023 年 12 月住了 2 晚
Frank S - Innisbrook Reservations Team 於 2023年12月22日的回應
Good day and thank you so much for the positive review. We are glad to see that you enjoyed your stay. We hope to welcome you to the resort again very soon!

6/10 一般

Indra

讚好：整潔度和職員與服務
不滿：住宿狀況
so so
We did not stay here to play golf or tennis so I can't comment about that. This is a very big place with lots of big trees. The room was outdated, the bathroom is tiny. One of the bedside table lamps did not work and the water bottles were $3.00. There was maid service with extra towels but no extra shampoo/conditioner. It was very quiet. We ate at both restaurants, the food at the pub was very good but the cost for drinks at this resort is ridiculous. $19 to $20 per glass for a glass of average wine.
於 2023 年 12 月住了 2 晚
Frank S - Innisbrook Reservations Team 於 2023年12月18日的回應
Good morning,Thank you for your feedback, we are glad to hear that you enjoyed your dining experience at Turnberry Pub. We will forward your feedback to the corresponding departments so they may review and identify any areas with opportunities for improvement. Thank you for staying with us, we hope to welcome you you to the resort again in the future, have a great rest of your day!

10/10 優異

Scott (Tampa)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Frank S - Innisbrook Reservations Team 於 2023年12月11日的回應
Thank you for the positive review, we are glad to hear that you enjoyed your stay and look forward to welcoming you back to Innisbrook!

10/10 優異

Jerry

於 2023 年 11 月住了 1 晚
Frank S - Innisbrook Reservations Team 於 2023年12月18日的回應
Good day,Thank you for the positive review, we are glad to see that you enjoyed your stay. We look forward to welcoming you to the resort in the future!

10/10 優異

Bruce

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Relaxing in comfort exceeded expectations.
We were staying for a week at another hotel in the area, and decided to change hotels at the last minute. We were concerned about the recent poor reviews, but we saw nothing like that. The room was amazing, clean, modern and spacious. Although one of the main restaurants was under renovation, we found the service and food at the Ospry Grill to be excellent. We don't golf, so we spent a perfect day relaxing at the Loch Ness pool and spa.
於 2023 年 11 月住了 2 晚
Frank S. 於 2023年11月12日的回應
Good day,Thank you so much for the great review, we are extremely pleased to hear that you enjoyed your stay so much, we hope that you will visit us again in the near future! The Innisbrook Reservations Team

10/10 優異

Rachel (Tonawanda)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was beautiful and I loved the pool
於 2023 年 10 月住了 6 晚
Frank S - Innisbrook Reservations Team 於 2023年11月6日的回應
Thank you for the kind review, we are happy to hear that you enjoyed your stay with us as well as the resort's Lochness Pool. Please let us know if we can be of any assistance in setting up your next stay. Hopefully you will have the opportunity to enjoy our Salamander Spa as well. Have a wonderful day!

6/10 一般

Lindsey

多人同遊
不滿：住宿狀況和客房舒適度
Needs update
Old and needs updating. Room keys needed to be replaced several times on the trip and check-in is far away- what a pain. The tv didn't work nor did some lighting, and the tub wouldn't drain. Had to get maintenance to come. Also, there are no elevators in any of the buildings. Beds were not comfortable. Old carpet and bathrooms.
於 2023 年 10 月住了 3 晚
Innisbrook Reservations Team 於 2023年10月19日的回應
Good afternoon,We apologize for any inconveniences during your stay. We appreciate your honest feedback and will pass along your feedback to our management team. We hope you decide to return to give Innisbrook another chance.