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The Monterey Hotel, Sure Hotel Collection by Best Western

Photo gallery for The Monterey Hotel, Sure Hotel Collection by Best Western

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Free cots/infant beds, free WiFi, bed sheets

Overview of The Monterey Hotel, Sure Hotel Collection by Best Western

The Monterey Hotel, Sure Hotel Collection by Best Western

3.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Restaurant
  • Gym
  • Breakfast available
Map
St Saviours Road, St. Helier, Jersey, JE2 7LA

Guests rated this location 8.4/10 - Very good

Explore the area

  • Popular LocationHoward Davis Park13 min walk
  • Popular LocationJersey Opera House18 min walk
  • Popular LocationHavre des Pas18 min walk
  • AirportJersey (JER)18 min drive

Room options

About this area

St. Saviour

Located in St. Saviour, The Monterey Hotel, Sure Hotel Collection by Best Western is in the suburbs and near the beach. Jersey Arts Centre and Jersey Museum & Art Gallery are cultural highlights, while Jersey St. Saviour's Church is a notable landmark. Enjoy an event or a match at Springfield Stadium, and consider making time for Jersey Zoo—a top attraction that's not to be missed.
Visit our St. Saviour travel guideOpens in a new window
Map

What's nearby

  • Springfield Stadium - 4 min walk
  • Jersey Arts Centre - 9 min walk
  • Howard Davis Park - 13 min walk
  • Jersey Opera House - 18 min walk
  • Havre des Pas - 18 min walk

Getting around

  • Jersey (JER) - 18 min drive

Restaurants

  • Bean Around The World - 11 min walk
  • Robin Hood - 13 min walk
  • Casa Paco - 13 min walk
  • McDonald's - 13 min walk
  • Prime Fry Fish & Chips - 8 min walk

About this property

The Monterey Hotel, Sure Hotel Collection by Best Western

3-star eco-friendly hotel in the suburbs
Located close to Springfield Stadium and Jersey Arts Centre, The Monterey Hotel, Sure Hotel Collection by Best Western provides a terrace, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the steam room or the hot tub. The on-site restaurant, Gordinis, features local and international cuisine. In addition to a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), 2 meeting rooms and a TV in reception
  • A front desk safe, smoke-free property and bike parking
  • Guest reviews speak highly of the helpful staff
Room features
All 73 rooms feature comforts such as late-night room service and free WiFi.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 38-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, eco-friendly cleaning products and free infant beds

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: GBP 16.50 for adults and GBP 9.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Gordinis

Things to do

  • Bike parking
  • Fitness centre
  • Indoor pool
  • Seasonal outdoor pool
  • Hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms - 2

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 38-inch flat-screen TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Eco-friendly cleaning products provided
  • Guidebooks/recommendations
  • Local maps
  • Phone

Similar properties

Policies

Check-in

Check-in from 2:00 PM - 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Deposit is payable by credit card and is due 7 days prior to check-in. The property will contact guests 7 days prior to arrival to collect payment.

Renovations and closures

The property is closed between 2 January and 11 February.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 16.50 for adults and from GBP 9.00 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 7:30 AM to 9:00 PM

Property is also known as

Monterey Hotel St. Helier
Monterey St. Helier
Monterey Hotel
The Monterey Hotel Sure Hotel Collection by Best Western
The Monterey Hotel, Sure Hotel Collection by Best Western Hotel

Frequently asked questions

Does The Monterey Hotel, Sure Hotel Collection by Best Western have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:30 AM to 9:00 PM.

How much does it cost to stay at 蒙特雷酒店 - 貝斯特韋斯特修爾住宿精選酒店?

As of 29 Mar 2023, prices found for a 1-night stay for 2 adults at 蒙特雷酒店 - 貝斯特韋斯特修爾住宿精選酒店 on 3 Apr 2023 start from HK$942.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Monterey Hotel, Sure Hotel Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Monterey Hotel, Sure Hotel Collection by Best Western?

Self-parking is free at this property.

What time is check-in at The Monterey Hotel, Sure Hotel Collection by Best Western?

Check-in is from 2:00 PM - 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Monterey Hotel, Sure Hotel Collection by Best Western?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is The Monterey Hotel, Sure Hotel Collection by Best Western located?

Situated near the beach, this eco-friendly hotel is within a 10-minute walk of Springfield Stadium and Jersey Arts Centre. Jersey St. Saviour's Church and Jersey Library are also within 1 mi (2 km).

The Monterey Hotel, Sure Hotel Collection by Best Western Reviews

The Monterey Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 155 out of 355 reviews" "
" "10 - Excellent 44%
Rating 8 - Good. 156 out of 355 reviews" "
" "8 - Good 44%
Rating 6 - Okay. 39 out of 355 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 3 out of 355 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 2 out of 355 reviews" "
" "2 - Terrible 1%

9.2/10

Cleanliness

9.3/10

Staff & service

8.5/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Stayed 1 night in Oct 2022

8/10 Good

Catherine

Stayed 1 night in Sep 2022

8/10 Good

Nigel

Travelled with family
Liked: Cleanliness, staff & service
Great staff. Food was good but it is very noisy at night with the busy road with having to leave the windows open and having no air con was a problem for us. The fan provided doesn’t really do anything. Had a good stay but have booked a different hotel for next year as defo need air con to be able to sleep.
Stayed 7 nights in Aug 2022

10/10 Excellent

suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and Reception staff on arrival very helpful. The room was spacious, ideal for us as a family of 4 and facilities very good. Only downside was not being able to order from the bar menu , and not really knowing where we could go for dinner - as hotel is a 10-15 min from high street. But would still recommend :-)
Stayed 2 nights in Aug 2022

10/10 Excellent

Kesh

Stayed 3 nights in Aug 2022

10/10 Excellent

Michael James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The two pools were well maintained. Breakfast was very good. It would be better if the bedroom windows would open further to let more fresh air in.
Stayed 7 nights in Aug 2022

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so friendly and helpful. The room was quiet and overlooked the pool. It was hot when we there so air-con would have made the stay perfect but we were given fans so that helped. There is a short walk to Millennium Park where there are shops and bars and only took us 20 mins to walk to the main shopping area and Liberation Square is just a little further on. We would definitely stay there again
Stayed 3 nights in Jul 2022

2/10 Terrible

Kim

Liked: Cleanliness
Disliked: Room comfort
Avoid....no air-conditioning!!!!!
Avoid during summer. NO AIR-CONDITIONING!!!!!!! Most uncomfortable night's sleep I have ever had. Even after changing rooms and being given a fan, sweated all through the night. Hotel was very expensive, so the least I would have expected was air-conditioning and a comfortable night's sleep. Staff in the morning were not interested at all and didn't even ask if we'd enjoyed our stay!!! I said to the lady on reception, in case she was interested, that we had had a very uncomfortable night's sleep. She told me to do a review on Trip Advisor!! I told her I definitely would!!! Over-priced meal in restaurant. Prawn cocktail tasted tainted of something (smoked salmon?) - it was simply awful!! Breaded chicken tough and almost inedible - I left half of it!! I am former airline crew who has stayed in hotels all over the world. This was the worst experience of a hotel stay. Very disappointed.
Stayed 1 night in Jul 2022

10/10 Excellent

Simon

Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2022