Windward Passage Hotel

3.5 star property
Guests find attentive staff and relaxation at this Caribbean-inspired retreat, where poolside lounging pairs with convenient access to local attractions

Choose dates to view prices

The Windward Passage Hotel blends Caribbean warmth with modern convenience. Relax in the garden, swim in the outdoor pool, or use the gym. Enjoy amenities like dry cleaning and laundry services. Guests appreciate the helpful staff and the hotel's proximity to the airport.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is HK$1,403
HK$1,719 total
includes taxes & fees
23 May - 24 May
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About this property

Windward Passage Hotel

  • Hotel near Magens Bay Beach
  • At Windward Passage Hotel, you can look forward to a terrace, a garden and dry cleaning/laundry services. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a bar and a gym.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), ATM/banking services and multilingual staff
    • A porter/bellboy, concierge services and a banquet hall
    • Guest reviews give top marks for the helpful staff and proximity to the airport
  • Room features
  • All 151 individually furnished rooms include perks such as air conditioning, as well as amenities such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • TVs with satellite channels
    • Electric kettles and daily housekeeping

Similar properties

Policies

Check-in

Check-in start time: 4:30 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 23 for adults and from USD 23 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does Windward Passage Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Windward Passage Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Windward Passage Hotel on 23 May 2026 start from HK$1,403, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Windward Passage Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Windward Passage Hotel?

Self-parking is free at this property.

What time is check-in at Windward Passage Hotel?

Check-in start time: 4:30 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Windward Passage Hotel?

Checkout is at 11:00 AM.

Where is Windward Passage Hotel located?

Situated near the airport, this hotel is within a 10-minute walk of Hassel Island, Charlotte Amalie Harbor and Emancipation Garden. St. Thomas Synagogue and Virgin Islands Legislature Building are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.4

Cleanliness

6.4

Amenities

7.4

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 489 out of 1451 reviews
Rating 8 - Good. 326 out of 1451 reviews
Rating 6 - Okay. 317 out of 1451 reviews
Rating 4 - Poor. 162 out of 1451 reviews
Rating 2 - Terrible. 157 out of 1451 reviews

Reviews

Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service
The Windward is not a 5 star facility but it's clean, and provides everything you need for a comfortable stay. It is safe and has the best and convenient location in downtown Charlotte Amilie overlooking the wharf. Unbeatable for shopping and good food.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, professional attentive staff.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Omg i was extremely happy with thos hotel and the staff was so friendly and helpful! Very clean and quiet sstay it was perfect!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

beatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac great! breakfast so good
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Paul

Liked: Staff & service
A moldy shower head and slow shower drain, but otherwise a safe, comfortable, quiet and clean place to stay.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Reginald

The air conditioning wasn't cool enough and room needed a microwave.The staff was very friendly and helpful.
Stayed 4 nights in Apr 2026
Verified

6/10 Okay

Tiffany

Liked: Staff & service
Room is clean, close to airport for convenience. Alittle outdated but clean!
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Francine

Room clean . Staff friendly
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent and went out of their way to assist.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Khalil

Liked: Cleanliness, amenities, property conditions & facilities
Clean room good staff friendly
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and was there to help us get around on the island. Our room was neat and clean. Would stay here again as the hotel was in walking distance for us.
Outside hotel in the evening
Main courtyard
Stayed 4 nights in Feb 2026
Verified

8/10 Good

JOHN

Check in was horrible. The stay was ok. Clean hotel with things to do around it.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Renardis

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't use the gym but look inside,looks clean
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Clean room - friendly staff
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Jerel

Disliked: Cleanliness
There was much to be desired but that did not take away from the overall pleasant experience I’ve had while staying in the area. The hotel is located is situated in the capital which is a great and historic area with a nearby ferry, picturesque views, various activities and friendly, helpful locals. The staff is responsive, welcoming, kind and as helpful as can be.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Kathryn

Liked: Cleanliness, staff & service
Room clean staff friendly
Stayed 1 night in Jan 2026
Verified

8/10 Good

Kamille

Liked: Cleanliness, staff & service
Friendly staff
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Christine Ashley

Clean room. Hotel room need to be updated.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

james

Liked: Cleanliness, amenities, property conditions & facilities
I had a very nice room, and the hotel is centrally located right in town. Staff was great, and I did not experience any issues. Would definitely stay at Windward again.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
This place was phenomenal, the hotel room was a great price with a great view, the staff was very courteous and helpful, th rooms were very clean the only negative about it is we ate breakfast in the restaurant and breakfast cost $65. Quite a bit overpriced but other than that everything else was great.
The outside of the hotel
The breakfast that cost $65, the wife and I had the same breakfast.
The menu
The menu
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money, great location.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jenna

Liked: Cleanliness, property conditions & facilities
Enjoyed our stay. clean and comfortable.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
The property is conveniently located.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nysha

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, room service came everyday, rooms were clean
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Ben

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful, room was clean and good value. Restaurant (breakfast) was a bit expensive and the room is not very attractive. Walking distance from Road Town ferry terminal a big plus.
Stayed 1 night in Feb 2026