Bathroom was so dirty and it was not advertised that the hotel is under construction
george
於 2025 年 7 月住了 1 晚
2/10 很差
Scott
伴侶同遊
2025 年 7 月 8 日
不滿:設施服務和住宿狀況
Room was recently updated but the workmanship was really bad. The pool was not heated, the entire hotel was being renovated, and the bar and restaurant are closed. I chose Hilton Garden Inn for the standard of hotel and service not for a free breakfast and a cheap room.
The bed was comfortable and the room was clean, the front desk was friendly and helpful. Other than that I would have been better served at a super8. Oh and the fire alarm went off at 9am on Saturday morning ending a vacation attempt the sleep in.
This hotel is not a Hilton Garden Inn and based upon the lack of quality workmanship should not be in the future.
Stayed at a Delta hotel by Marriot after and was very satisfied and it was 35 dollars less a night.
Hilton Garden Inn will no longer be my go to for business travel, why pay more for less. They were my first choice, Yikes someone needs canned..
Scott
於 2025 年 7 月住了 2 晚
10/10 優異
Jennifer
2025 年 5 月 15 日
Jennifer
於 2025 年 5 月住了 1 晚
10/10 優異
Chad
2025 年 5 月 12 日
Chad
於 2025 年 5 月住了 1 晚
2/10 很差
Robert
2025 年 5 月 6 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The hallways were obstructed by workers and their equipment making it unsafe and inconvenient. Should have opened a banquet room to substitute for the lobby.
Robert
於 2025 年 5 月住了 2 晚
8/10 不錯
David
2025 年 5 月 6 日
讚好:整潔度和職員與服務
David
於 2025 年 5 月住了 1 晚
10/10 優異
Donald F
2025 年 5 月 2 日
Donald F
於 2025 年 4 月住了 2 晚
6/10 一般
Karen
伴侶同遊
2025 年 4 月 30 日
讚好:整潔度和職員與服務
Great location! Great personnel! Room very nice!
Despite the “advertised” construction/renovations warning on their website was still nice. HOWEVER, this location was specifically chosen for their featured and PICTURED INDOOR POOL AND HOT TUB ON THEIR WEBSITE for a special 50th birthday celebration getaway! Much to my HORRIBLE DISCOVERY when we got to the pool area there was NO HOT TUB TO BE FOUND!! I was given an apology and that was it! No one offered to find us another location that did have what we expected, WHAT WAS ADVERTISED. I think if they went through all the trouble of making the change on their website to show there were renovations being done surely they could have updated the pictures and descriptions so that the new pool area did NOT show the hot tub!
Karen
於 2025 年 4 月住了 1 晚
6/10 一般
kathlyn
家人同遊, 多人同遊
2025 年 4 月 29 日
不滿:住宿狀況
I suggested to the front desk agente to inform her manager that at the moment we did the reservation it was not inform that the hotel was in construction, notification was received after we did the payment. Instead of acknowledging, she refuted that the only area under construction was the lobby and that sahould not affect us
kathlyn
於 2025 年 4 月住了 3 晚
2/10 很差
WILLIAM (Gibsonia)
2025 年 4 月 19 日
WILLIAM
於 2025 年 3 月住了 2 晚
6/10 一般
Mesalina
家人同遊
2025 年 4 月 18 日
讚好:整潔度和職員與服務
Hotel was fine. They advised me of renovations going on in the lobby.
At check-in make sure you ask for upper level floor.
Mesalina
於 2025 年 4 月住了 1 晚
8/10 不錯
Sara
2025 年 4 月 14 日
讚好:整潔度、職員與服務和住宿狀況
Everything was great except they were renovating
Sara
於 2025 年 4 月住了 1 晚
8/10 不錯
Robert
家人同遊
2025 年 4 月 14 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
N/A
Robert
於 2025 年 4 月住了 2 晚
6/10 一般
Nicole
2025 年 4 月 13 日
Nicole
於 2025 年 3 月住了 2 晚
8/10 不錯
Sharon
家人同遊
2025 年 4 月 10 日
讚好:整潔度和職員與服務
Property was fine but was under construction right next to our room. Staff was extremely friendly and helpful.
Sharon
於 2025 年 3 月住了 2 晚
10/10 優異
Andrew (Plymouth)
2025 年 4 月 2 日
讚好:整潔度、職員與服務和住宿狀況
Andrew
於 2025 年 3 月住了 1 晚
10/10 優異
megan
2025 年 4 月 1 日
megan
於 2025 年 3 月住了 1 晚
10/10 優異
CASEY
家人同遊
2025 年 4 月 1 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Best stay ever
CASEY
於 2025 年 3 月住了 2 晚
8/10 不錯
Sharon
2025 年 3 月 31 日
讚好:整潔度、職員與服務和住宿狀況
Sharon
於 2025 年 3 月住了 2 晚
6/10 一般
Natalie
2025 年 3 月 30 日
讚好:整潔度和職員與服務
不滿:住宿狀況
It was nice and convenient but under construction when visited
Natalie
於 2025 年 2 月住了 1 晚
6/10 一般
Ronda
2025 年 3 月 24 日
讚好:整潔度
The shower water was not very hot, Luke warm at best. Didn’t know renovations were taking place prior to our arrival.
Ronda
於 2025 年 3 月住了 1 晚
10/10 優異
Daniel
2025 年 3 月 23 日
Daniel
於 2025 年 3 月住了 1 晚
10/10 優異
Daniel
2025 年 3 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
Daniel
於 2025 年 3 月住了 2 晚
6/10 一般
Nina
伴侶同遊
2025 年 3 月 23 日
讚好:職員與服務
Disappointed as we were not made aware of renovations being done at the property. We were on the 1st floor. Room was dimly lit and the bathroom sink trickled water. No water pressure.