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德克薩斯史蒂芬維爾 6 號汽車旅館的評價

2 out of 5
德克薩斯史蒂芬維爾 6 號汽車旅館
701 E South Loop, Hwy 377 & Hwy 281, Stephenville, TX

評價

7.0

不錯

10 分評分，優異；713 則評價中有 191 則" "
8 分評分，不錯；713 則評價中有 205 則" "
6 分評分，一般；713 則評價中有 134 則" "
4 分評分，欠佳；713 則評價中有 100 則" "
2 分評分，很差；713 則評價中有 83 則" "

7.0/10 

整潔度

8.0/10 

職員與服務

6.2/10 

設施服務

6.6/10 

住宿狀況

6.4/10 

環保程度

評價

4/10 欠佳

Eugene

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Room floor dirty had not been mopped. Sink leaked. Had to pay for shampoo. No in room hair drier. Parking lot rough with potholes. Not stripped for parking
於 2024 年 5 月住了 2 晚

4/10 欠佳

karim

不滿：整潔度和住宿狀況
Poorly maintained motel, roachs in the bathroom, dirty smelly ac unit, dirty bathrooms with pee smell, the list is long but i am going to stop . The motel needs a total clean up.
於 2024 年 5 月住了 2 晚

6/10 一般

ELisa

讚好：整潔度和職員與服務
於 2024 年 4 月住了 1 晚

2/10 很差

Anita

不滿：住宿狀況
The property was one of the worst places I have ever stayed. Very dirty, stained sheets, room smelled weird, holes in the walls, pool was drained and looked nasty and there was no coffee in the morning as advertised. Just terrible!
於 2024 年 5 月住了 1 晚

10/10 優異

Karl

讚好：整潔度、職員與服務和住宿狀況
Stayed for graduation. Room clean and bed comfortable.
於 2024 年 5 月住了 1 晚
Brand Experience Team 於 2024年5月20日的回應
Hi Karl,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

4/10 欠佳

Rumalda (Houston)

不滿：整潔度和住宿狀況
Bathroom was dirty bed sheets dirty some fly in room smoke alarm beeping low battery
於 2024 年 5 月住了 1 晚
Brand Experience Team 於 2024年5月14日的回應
Hi Rumalda, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 一般

laura

讚好：職員與服務
不滿：設施服務和住宿狀況
Woman at check in was great and friendly. Unfortunately there was an angry, half naked man loitering and cussing all evening outside the front door (not hotel's fault). Good thing there was a storm, with that noise and the fan I was able to drown out the neighbors laughing and television. You get what you pay for I guess, and this is far from luxury! Clean and comfortable bed, nice hot shower. Not a place I would do more than sleep and get dressed at, however.
於 2024 年 5 月住了 1 晚
Brand Experience Team 於 2024年5月14日的回應
Hi Laura, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team6

6/10 一般

Michael

商務旅客
不滿：設施服務和住宿狀況
The property is shabby. Holes in the wall, paint peeling on the bathroom door
於 2024 年 5 月住了 1 晚
Brand Experience Team 於 2024年5月14日的回應
Hi Michael, We appreciate you taking the time to share your feedback with us. Your concerns are important to us, and we take all guest experiences seriously. Your business is valuable to us, and we are committed to making your next visit even more enjoyable. Please don't hesitate to return and stay with us again, as we look forward to the opportunity to serve you.Natalie #Team6

2/10 很差

Bridgett

讚好：職員與服務
不滿：整潔度
Roaches
於 2024 年 4 月住了 1 晚
Brand Experience Team 於 2024年5月14日的回應
Hi Bridgett, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie#Team6

2/10 很差

Alex

於 2024 年 4 月住了 1 晚

6/10 一般

John

不滿：職員與服務、設施服務和住宿狀況
Property looked like it was closed down but was actually open. The first time I have been charged for soap and shampoo at a hotel. $3 for a tiny bottle of shampoo?? They are cutting every corner possible and the property is showing the results.
於 2024 年 4 月住了 2 晚
Brand Experience Team 於 2024年5月6日的回應
Hi John,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 優異

Sanjuana

讚好：整潔度和職員與服務
It was clean and stayed one night for a party. I would stay again.
於 2024 年 4 月住了 1 晚
Nancy Y. 於 2024年5月2日的回應
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 優異

Roger (Derby)

讚好：整潔度、職員與服務和住宿狀況
Ranks well among motel 6’s
於 2024 年 4 月住了 1 晚
Nancy Y. 於 2024年5月2日的回應
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 優異

Snow

於 2024 年 4 月住了 1 晚

10/10 優異

Rumalda (Houston)

於 2024 年 4 月住了 1 晚

6/10 一般

Wayne

於 2024 年 4 月住了 2 晚

8/10 不錯

Slawomir

家人同遊
讚好：整潔度、職員與服務和設施服務
Ok
於 2024 年 4 月住了 2 晚
Brand Experience Team 於 2024年4月17日的回應
Hi Traveler,Thank you for positively rating your stay!Natalie #Team6

4/10 欠佳

Mary

伴侶同遊
I knew it was an older motel building, and did not expect perfection. The vinyl floor is a good idea but needed cleaning. I cleaned it the best I could with some paper towels I had in our truck. The worst part was the noise from the room above us, since we were on the bottom floor. It wasn’t normal noise, it was like someone was moving furniture or a wheeled something just back and forth. It started at 11:00pm. There was a break from 2:30 to 4:30am and then started again.
於 2024 年 4 月住了 2 晚
Brand Experience Team 於 2024年4月17日的回應
Hi Mary, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 很差

Carol

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Walls were paper thin. Could hear guests above us walking around all night. Could hear the tv next door most of the night.
於 2024 年 4 月住了 1 晚
Brand Experience Team 於 2024年4月17日的回應
Hi Carol, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 優異

KWON

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I've been there and stayed there for 3months due to personal reason one and half year ago. It's very clean, safer area, and there are good staffs too. I visited there again with my family. It still so nice:)
於 2024 年 3 月住了 1 晚
Brand Experience Team 於 2024年4月9日的回應
Hi Traveler,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

4/10 欠佳

Heather

不滿：整潔度、設施服務和住宿狀況
Very quite location but should step up on the cleaniess of the room, found hair all over bed that didn't belong to me. Spots all over sheets, a/c unit noisy in room.
於 2024 年 3 月住了 1 晚
Brand Experience Team 於 2024年4月9日的回應
Hi Heather,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 很差

Bradley

於 2024 年 3 月住了 1 晚

2/10 很差

Bennie

讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Smelled loke smoke Poor condition.
於 2024 年 3 月住了 1 晚
Brand Experience Team 於 2024年3月26日的回應
Hi Bennie,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 欠佳

kathi

於 2024 年 3 月住了 1 晚

8/10 不錯

Rachel

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務
Clean, no frills stay
於 2023 年 12 月住了 1 晚
Brand Experience Team 於 2024年2月20日的回應
Hi Rachael,Thank you for the excellent rating!! Maz K.#Team6

4/10 欠佳

Bryan

商務旅客
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Tv didn’t work in the room. Water drained out the shower very slow
於 2024 年 2 月住了 7 晚
Brand Experience Team 於 2024年2月20日的回應
Hi Bryan,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 欠佳

Rachael

家人同遊
不滿：整潔度和設施服務
The young lady at the front was very welcoming. We knew we were taking a chance on a lower ended chain when we booked but I am never ok with a used bar of soap left behind an ooen shower curtain and pubic hair in the shower. The coffee was cold at the front office. The bed was comfy and everything else was pretty clean.
於 2024 年 2 月住了 1 晚

6/10 一般

Tina

家人同遊
讚好：職員與服務
There is a smell in the room and the bathroom light doesn’t work. I didn’t realize it didn’t work until I was fixing to get in the shower.
於 2024 年 2 月住了 1 晚
Nancy Y. 於 2024年2月13日的回應
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 很差

Edward

商務旅客
不滿：整潔度、職員與服務和住宿狀況
Dirty
於 2024 年 1 月住了 1 晚
Brand Experience Team 於 2024年2月6日的回應
Hi Edward,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 很差

Jane

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
Motel 6 in Stephenville, TX Sucks!
The room was visibly dirty, hair on the bathroom counter and sheets, sheets were stained, floor hadn't been cleaned in ages, sheet were stained, no guest wi-fi, coke machine, snack machine and ice machine were not working, a big hole in the ceiling above the shower. Grossest hotel by far that we've ever stayed in. It was awful and didn't come close to what we expect from a Motel 6. Truly disgusting. They should have paid me to stay there.
於 2023 年 12 月住了 1 晚
Brand Experience Team 於 2024年1月8日的回應
Hi Jane,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 優異

Martin

於 2023 年 12 月住了 1 晚

8/10 不錯

Lee

讚好：職員與服務、設施服務和住宿狀況
Good
於 2023 年 12 月住了 7 晚
Nancy Y. 於 2024年1月2日的回應
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 很差

Mi Kayla

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2023 年 12 月住了 1 晚

8/10 不錯

Brenda

讚好：職員與服務
於 2023 年 12 月住了 1 晚

4/10 欠佳

Douglas

伴侶同遊, 商務旅客
不滿：整潔度和住宿狀況
The sheets were dirty and the bathroom was dirty.
於 2023 年 12 月住了 1 晚
Brand Experience Team 於 2023年12月7日的回應
Hi Douglas,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 優異

Cheyenne

Nice staff!
於 2023 年 6 月住了 1 晚

4/10 欠佳

Justin

親子同遊, 伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Gross bathroom. Dingy baseboards. Shower dirty. If this review is brief its because I refuse to put more effort in than the Motel did. Front desk was friendly, helpful, and great though.
於 2023 年 11 月住了 2 晚
Brand Experience Team 於 2023年12月5日的回應
Hi Justin,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 欠佳

Sharon

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

Glenda

於 2023 年 11 月住了 1 晚

6/10 一般

真實旅客

不滿：住宿狀況和客房舒適度
Questionable rooms
Hotel was in a decent location, it appears it’s under renovation. The renovated rooms were on the other side of the building and about 1/2 empty and we were stuck in a room that hasn’t been renovated yet. I felt like we were housed in the area of permanent residents rooms. Upon arrival, the door had a wide gap between it and the frame on the bottom 1/3rd, the room was barely furnished and the flooring was loose and moved as you walked. No luggage stand, nothing to hang clothes in or on, the so called clothes rack was missing hangers and bar. The renovated rooms looked very nice when we looked inside while waiting on other family with our group to get ready to attend the event we were in town for.
於 2023 年 11 月住了 2 晚
Brand Experience Team 於 2023年11月20日的回應
Hi TravelerThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 不錯

jennifer

家人同遊, 寵物同遊, 多人同遊
讚好：職員與服務
不滿：設施服務
It was a decent size room. Not too loud outside. Airconditioner workwd great. Bath/shower was nice. Just didnt have coffee maker and stickers in the grass for dogs to walk in.
於 2023 年 11 月住了 3 晚
Brand Experience Team 於 2023年11月14日的回應
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 很差

Kathryn

伴侶同遊, 寵物同遊
不滿：整潔度、設施服務和住宿狀況
Stayed here because I had dogs with me. Waste receptacle in lawn area was out of bags and was OVERFLOWING with bags full of waste. Room was pretty torn up from previous pets. Charge a deposit and keep it to repair damage if done - don’t make others pay full price for a decent room and be put in a dump because you’ve got dogs who are clean and well behaved with you. Seriously - $80 a night for a dump with a flat pillow and walls full of holes? Not cool.
於 2023 年 11 月住了 2 晚
Brand Experience Team 於 2023年11月14日的回應
Hi Kathryn,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 很差

Bret

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Terrible spot save your money
Absolute worst hotel we have experienced. First night wasn’t bad left the second day being there to come back to all bathroom essentials and fiancés makeup gone. They ended up bringing back some stuff and saying they don’t know what happened to the rest so about 60$ worth of stuff gone. After dealing with that and about to go to sleep for the night we had a roach run around across our 4 year olds foot. Worst place to stay in Stephenville
於 2023 年 11 月住了 2 晚
Brand Experience Team 於 2023年11月14日的回應
Hi Bret,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

10/10 優異

Barb

讚好：整潔度、職員與服務和住宿狀況
On my route
於 2023 年 11 月住了 1 晚
Brand Experience Team 於 2023年11月14日的回應
Hi Barb,Thank you for the excellent rating!! Maz K.#Team6

4/10 欠佳

真實旅客

家人同遊
Room was dirty. Toilet was disgusting. Shower was nasty. Towels were gray, not white.
於 2023 年 10 月住了 2 晚

4/10 欠佳

Israel

家人同遊
讚好：職員與服務
Dirty towels when we arrived. Remote not working
於 2023 年 10 月住了 1 晚
Brand Experience Team 於 2023年10月30日的回應
Hi Israel,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 很差

Patrick

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

2/10 很差

Patrick

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
Trash
No cold water for a shower. The water to drink has a milky gloss. Putting people on the second story. All rooms on first floor open .
於 2023 年 10 月住了 1 晚
Brand Experience Team 於 2023年10月30日的回應
Hi Patrick,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 欠佳

Trevor

不滿：整潔度和住宿狀況
於 2023 年 9 月住了 1 晚

10/10 優異

JIMMIE DWAYNE

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚