阿克伦苏马医疗体系阿克伦医院附近酒店

“Staff were kind.”

“Our room was very clean and quiet. Thomas at the front desk was super friendly and helpful.”

“Parking safe and easy”

“It is a very comfortable hotel here,I often live here”

“Very peaceful and relaxing”

“The staff is nice, stingy with the extra towels. Room was clean for the price, however toilet stopped flushing. Tv remote was broken had to go to the front desk for a new one. Ice machine and vending machine broken.”

“Property was clean and staff very friendly. Property is very dated and in need of repair. ”

“Beautiful place with lots of restaurants in walking distance .”

“The property is under renovation. Doors are difficult to enter room. The pool was down, beds are hard like plywood box, Sheets had hair on them, shower wasn’t clean. No sofa bed/couch as stated in room choice to accommodate number of people. No receipt given for deposit nor proof of stay. Cancelled room within 10 minutes of being there. Asked for refund, front desk clerk/manager gave run around with the third party trying to contact to confirm that I cancelled the room. I do not recommend. I was……

“Hotel is completely unhelpful when the room was accidentally booked under the wrong name. Even though I could show proof that it’s my reservation, they refused to allow my employee to check in. They wouldn’t change the room over to his name said it was against policy and that I had to contact Expedia. Expedia told me I had to talk with the hotel because it was past check-in time and there was nothing they could do. So my options were to cancel my reservation and lose my money because it was……

“When I checked in, the front desk gave me a room on the first floor. I told her, can I stay higher floor? And I want a relatively quiet room because I need to stay in this hotel for a week. As a result, the expression on the front desk was very unhappy. At the beginning, it said that our rooms were full. After thinking about it, She still changed the room, but I changed to a room with a poor environment and close to the ice machine. So I want to give this hotel a bad review”

“I pay at the hotel, but I didn't get the receipt.Hotel Reception told me ask Hotels.com, but I can't find where can download it . and I book one kingsize bed room,but she give me 2 beds room. and she said they don't have that time.”