Eybens Summum Hotels

"The receptionist was terrible. She ignored a problem with my room, leaving me with the issue for over a day. I had to go to reception four times and call twice before she did anything. When I asked for an explanation, she made excuses, saying that even with colleagues present, she couldn't leave the reception area and that the system didn't allow for phone calls to the rooms. Is it really true that reception can't make phone calls to guest rooms?"

"The breakfast was really good. The rooms very clean. The bed very comfortable. The parking easy. The staff friendly. The spa was a bonus."

"The Okko Club lounge is the feature that brings us to stay each visit. It's a large lounge with soft drinks, fruit and snacks always available. The Okko is in a great location, next to the Caserne de Bonne shopping centre and walkable to tram stops, old town and station. The rooms are modern but small; the Lounge compensates for the room size."

"Great location, staff are very friendly. Our room was 10/10, big windows overlooking both the mountains and the chateau. "

"The staff was great and the hotel was clean and comfortable. The location wasn’t excellent, but there really isn’t anything they could do about that."

"Rooms was clean and minimal use of disposables. Water saving function in the shower takes some getting used to. Location is right beside train station and city center."

"La Propreté est beaucoup trop limite pour un hôtel de ce prix"

"Amazing service, spotless room excellent location"

"Clean and convenient. Goodnrice."