In-room safe, desk, free WiFi, bed sheets
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Reviews of Sui Suwako

3.5 out of 5
Sui Suwako
2-5-27 Kogandori, Suwa

Reviews

9.6

Exceptional

Rating 10 - Excellent. 26 out of 31 reviews" "
Rating 8 - Good. 2 out of 31 reviews" "
Rating 6 - Okay. 3 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ryoken
Stayed 2 nights in Mar 2024

10/10 Excellent

Lucas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When it comes to high class Japanese amenities, there is a sliding scale of quality, with the nearby sister hotel Shinyu just one step below Sui Suwako. This place is excellent, and I mean it. It might even be too fancy for your tastes if waiting for someone to retrieve your shoes before you go out makes you anxious. But if you're looking to relax and have a table side dinner and breakfast prepared for you, and if you like spacious rooms and private onsen, you will enjoy staying here. This is the pinnacle of Japanese comfort and accommodation in Kamisuwa. Oh, and when you're leaving? They'll even provide a free car to take you to the station.
Stayed 1 night in Jan 2024

10/10 Excellent

Skip

Liked: Cleanliness, staff & service, property conditions & facilities
The perfect Ryokan! I will return!
Stayed 1 night in Nov 2023

10/10 Excellent

Mau

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel and views
Loved this hotel. The attentiveness of the staff, the food, and the VIEW were so worth it! The lovely bath indoors was great and the staff really made this experience memorable for me. I would love to come back to this hotel.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

10/10 Excellent

ヨウイチ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
料理がとても美味しい 部屋がとても綺麗で快適 スタッフがとても親切丁寧
Stayed 1 night in Feb 2024

10/10 Excellent

TOSHINARI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Yi-Ren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ikumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

ゆきお

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高の時間でした
サービス、料理、ホスピタリティ等、いずれも素晴らしく滞在期間をしっかり満喫できました。 滞在期間中、他の宿泊者に会うことは殆どありませんでしたので、プライベート感もしっかり感じることができました。 またぜひ宿泊させていただきたいと思います。
Stayed 1 night in Sep 2023

10/10 Excellent

FUJINO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Lilin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広くて、ベットも寝心地がよく、温泉が付いてとても快適です。スタッフさん全員がとても親切です。
Stayed 1 night in Jun 2022

8/10 Good

しゅうへい

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ゆっくりと過ごしたい人にはかなりおすすめです。 ホスピタリティが高く、安心して滞在することが出来ました。 また行きたいと思う施設です。
Stayed 1 night in May 2022

6/10 Okay

TATSUO

Stayed 1 night in May 2022

10/10 Excellent

manabe

Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
萃sui-諏訪湖　再訪します
温泉も食事も満足です。屋上の混浴露天風呂は寒くて長居は出来ませんでしたが、景色は最高。
Stayed 1 night in Jan 2022

10/10 Excellent

Akiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
接客がよく、気持ちよく泊まれました。
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
くつろげました。
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大満足！
最初から最後までお気遣いと、丁寧なサービスに大満足でした！室内露天風呂も快適でとてもリラックスした時間を過ごさせていただき、ありがとうございました！
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful ryokan, modern with an elegant/sleek design, great location, great food, impeccable service and the friendliest staff! Loved the mixed onsen on the rooftop!
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Ka ki

Liked: Cleanliness, staff & service
這個價錢的話可以有其他更好的選擇
酒店坐落諏訪湖邊, 景色雖好但同時太近馬路, 車聲太多, 晚上都有很多車經過, 大大影響了整個環境. 食物方面尚可, 不過份量太多, 略為浪費. 員工服務態度都好好, 房內的私人溫泉及淋浴設施都滿意 整體來說, 這個價錢的話可以有其他更好的選擇
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Hing Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
エントランスは素敵
11月に利用しました。エントランスは落ち着いていておしゃれでしたが、部屋は微妙。モダン旅館風な内装なのに何か惜しい。多分カーテンが重いんだと感じたのですが・・。 食事は、器はいい感じで工夫していると思うけど特に印象に残らず。 あと、屋上温泉は風が強く寛げなかったです。そして、部屋風呂は向かいの公園から見えそうで気になります。参考までに。
Stayed 1 night in Oct 2018

10/10 Excellent

makoto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高でした！
母との二人旅でしたが、お迎えから最後のチェックアウトまで、本当に気持ち良く過ごせました。お料理もどれも美味しかったです！夕食の土鍋で炊いた季節の後は最高で、もうお腹いっぱいなのに、残りをお握りにしていただきお夜食にしました。 接客も素晴らしかったです。
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
高級感あふれる宿です。
姉妹旅に利用させていただきました。室内の誂えや接客や季節感満載のお食事。 お部屋のにあります露天風呂も良いですが、湖畔を一望できる屋上露天風呂は、開放感に溢れ素晴らしかったです。また是非伺いたいと思いました。
Stayed 1 night in Oct 2017