Buffet breakfast (surcharge), express check-out and a computer station
A lift, concierge services and a 24-hour front desk
Multilingual staff, smoke-free property and wedding services
Other amenities include:
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and bidets
Wardrobes/cupboards, mini fridges and free infant beds
Languages
Chinese (Mandarin), English, Japanese, Korean
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Wheelchair-accessible parking available
Height restrictions apply for on-site parking
Food and drink
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Restaurants on site
The Square
Things to do
Fitness centre
Sauna
Shopping centre
Family friendly
Free cots/infant beds
Corner/local shop
Mini-fridge
Soundproofed rooms
Conveniences
ATM/banking services
Ballroom
Banquet hall
Lift
Front-desk safe
Corner/local shop
Reception hall
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Luggage storage
Multilingual staff
Wedding services
Business services
24-hour business centre
Computer station
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
In-room accessibility
Step-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways
Wheelchairs available on site
More
At least 80% of lighting from LEDs
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Bed sheets
Blackout drapes/curtains
Down duvet
Free cots/infant beds
Heating
Bathroom
Dressing gowns
Bidet
Eco-friendly toiletries
Hairdryer
Private bathroom
Towels
Entertainment
TV channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Mini fridge
Minibar
More
Bulk dispenser for toiletries
Desk
Eco-friendly cleaning products provided
Electrical adapters/chargers
Energy-saving switches
Iron/ironing board
LED light bulbs
Phone
Recycling
Restaurant dining guide
Safe
Slippers
Soundproofing
Water-efficient showers only
Window screens
Policies
Check-out
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
We should mention
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
For the benefit of our customers, we have provided a rating based on our ratings system.
Property is also known as
Novotel Ambassador Suwon Hotel
Novotel Ambassador Suwon
Novotel Ambassador Suwon Hotel
Novotel Ambassador Suwon Suwon
Novotel Ambassador Suwon Hotel Suwon
Frequently asked questions
Is Novotel Ambassador Suwon pet-friendly?
No, pets are not allowed at this property.
Novotel Ambassador Suwon Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hotel is walking distance from the station. some staff were nice but other staff were just playing on their phones and for a 4-5 star hotel, it doesn’t feel welcoming. gym was great except for some people (visitor) inside the gym screaming which ruined the experience.
The bathroom amenities were okay but they have toothbrushes without toothpaste which was abit weird.
not really fond of the open glass toilets where people can see everything you do and the wooden sliding doors to enter the toilets.
Jay
Stayed 2 nights in Dec 2023
6/10 Okay
Jongil
23 Dec 2023
Disliked: Staff & service
staff needs professional training - esp., luggage helpers. first impression from a long trip to hotel, traveler often times needs luggage helper but when I arrive and leave, none volunteers with pleasure even if being asked. I had to wait for a while and got an impression that they are doing unnecessary work.
Jongil
Stayed 17 nights in Dec 2023
6/10 Okay
MICHAEL
10 Nov 2023
Liked: Amenities
Connected to many shops and dining options. The hotel is showing signs of age. It needs to renovate.
Modern hotel, nice fitness center, great buffet restaurant, and very helpful staff. It's also connected to the amazing AK Plaza shopping mecca and metro station. Must be the best option in Suwon!
Scott
Stayed 4 nights in Aug 2023
8/10 Good
mihyun
24 Jul 2023
mihyun
Stayed 1 night in Jul 2023
10/10 Excellent
Yoonjoo
13 Jun 2023
Yoonjoo
Stayed 1 night in Jun 2023
6/10 Okay
Songhwa
Travelled with group
1 Jun 2023
기찻길때문에 소음이 좀 있고 이동할때 엘리베이터를 갈아타는 게 불편함 청소가 잘 되어 있지 않아 찝찝했음