Swanwick Hotel with Pool

"We really enjoyed our recent overnight stay. We were three adults and one child in an executive room with one kingsize bed and two proper single beds, (i.e. not sofa beds or guest beds). We enjoyed the breakfast and the pool, sauna and steam room. The water temperature in the pool was lovely. The only negative was that the lift was out of order when we were checking out which was challenging for my elderly father as we were on the top floor. "

"Room average. Didn’t feel particularly clean & fresh. Breakfast fair amount of choice One lift out of service Car parking facility v good"

"Really enjoyed the overnight stay. The hotel is well situated in Nottingham. Staff were very attentive and friendly. Dinner was very nice and the hotel has a nice relaxed feel to it. Only issue in my room was some of the surfaces were a bit dusty. Apart from that I would stay again."

"Breakfast was lovely lots of choice "

"comfy bed pillows were a bit lumpy, swimming pool not always available due to timetable. it would be a nice touch to have a bottle of water each since the prices have rocketed in recent months "

"Staff were all friendly and helpful and felt they were able to speak to you without being hurried. Breakfast was excellent and the one evening meal we had was too."

"Was great relaxing and walking g distance to a selection of pubs and restaurants as well"

"After getting checked in by a not very helpful member of staff and paying the car parking charge we made our way up to our room via the stairs as one of the lifts was out of service and was a big queue for the other one. We entered the tiny room that you get provided, checked out the bathroom and it was grim, full of mould looks like someone had peed in the shower and just generally untidy. Went back to reception lugging all our stuff back down the stairs to ask for a new room, was met with the same unhelpful staff member who didn’t even seem like she wanted to change our room until the other staff member stepped in and said to change the room. New room wasn’t the best either with some staining on the curtains which I don’t even want to think what it was and a shower which you had to turn off 4 times throughout the shower to let it drain, but we couldn’t be bothered with the hassle of going back down so put up with it. The rooms look very tired and are very small definitely not what you expect from a 4* hotel I assume they only get that rating from the rest of the facilities they provide? Went downstairs to grab our free drink we got given for the problem with the room to be met by a woman on the bar who clearly didn’t want to be in work that day with the reception we got from her! Next morning we got woke up by drums coming from downstairs not sure what was going on, but the rooms are no where near noise proof at all so I recommend bringing some earplugs."

"The bed was very comfortable and clean Breakfast was wonderful the type English breakfast you need to start your day thanks to the Ladies Service"