Dear Guest, Thank you for taking the time to leave us a great reviewWe hope to welcome you back in the near future. Kind RegardsFront Office Team
10/10 優異
Yuen Mei Elsa
2022年11月16日
Yuen Mei Elsa
於 2022 年 11 月住了 3 晚
Front Office 於 2022年11月29日的回應
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
10/10 優異
Lai Ping (Hong Kong)
2016年2月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Overall good, need 15mins walk to Swindon Station
Good for a short stay
Lai Ping
10/10 優異
Milcy
伴侶同遊
2024年5月10日
I like d room structure clean n tidy .
Milcy
於 2024 年 5 月住了 1 晚
Front office 於 2024年5月13日的回應
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Front Office Team
2/10 很差
Cameron
伴侶同遊
2024年5月6日
讚好:整潔度
不滿:職員與服務
Close to town which is good however we arrived and I wasn’t even on the system and they almost didn’t let us stay which was a huge inconvenience
Cameron
於 2024 年 5 月住了 3 晚
Front office 於 2024年5月13日的回應
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely, Front Office Team
10/10 優異
Wayne
伴侶同遊
2024年5月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Think the parking should be free to the guests
Wayne
於 2024 年 5 月住了 1 晚
reception 於 2024年5月7日的回應
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Front Office Team
10/10 優異
Stephen
伴侶同遊
2024年5月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The Room was clean & tidy, the staff were friendly & helpful.
Have stayed here before when under a different name, it’s convenient if you have an event in Town
Stephen
於 2024 年 4 月住了 1 晚
reception 於 2024年5月7日的回應
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Front Office Team
6/10 一般
ian
2024年4月28日
讚好:整潔度和職員與服務
Very close to station and city. Food was ok.
ian
於 2024 年 4 月住了 1 晚
Front office 於 2024年5月3日的回應
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Front Office Team
10/10 優異
catherine
家人同遊
2024年4月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very central lovely hotel
catherine
於 2024 年 4 月住了 2 晚
Front office 於 2024年5月3日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team
8/10 不錯
Emily
2024年4月26日
讚好:設施服務
Staff were great. Asked for a cord to charge my phone but they couldn’t supply one. Area is not that great, didn’t feel that safe walking around as a single female but not really hotels issue.
Emily
於 2024 年 4 月住了 1 晚
. 於 2024年4月27日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jordan Front office manager
10/10 優異
Sean (Lindsay)
伴侶同遊
2024年4月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We thoroughly enjoyed our 3 night stay here….it is clean, comfortable and the staff are friendly and efficient. The food in the restaurant, and the breakfast, are excellent. We were able to easily walk to the High Street.
Sean
於 2024 年 4 月住了 3 晚
. 於 2024年4月25日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jordan Front office manager
10/10 優異
Ian
2024年4月19日
讚好:整潔度、職員與服務和住宿狀況
Good parking facilities but be sure to log in your details immediately on arrival.
Great breakfast, comfortable bed.
Ian
於 2024 年 4 月住了 1 晚
Front office 於 2024年4月20日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team
10/10 優異
Vijayakumar
多人同遊
2024年4月13日
讚好:整潔度、設施服務和住宿狀況
It was good
Vijayakumar
於 2024 年 3 月住了 2 晚
Front office 於 2024年4月14日的回應
Dear Guest, Thank you for taking the time to leave us a review. We are happy to see you enjoyed your stay Kind RegardsFront Office Team
10/10 優異
nuala
2024年4月3日
讚好:整潔度、職員與服務和住宿狀況
the beds were really comfortable and the staff were amazing and very helpful
nuala
於 2024 年 3 月住了 2 晚
Front office 於 2024年4月5日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team
10/10 優異
David
家人同遊
2024年3月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location, clean and modern rooms
David
於 2024 年 3 月住了 1 晚
Front office 於 2024年4月3日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team
10/10 優異
Ronie
2024年3月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent
Ronie
於 2024 年 3 月住了 1 晚
Front office 於 2024年4月3日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team
10/10 優異
Paul
2024年3月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Paul
於 2024 年 1 月住了 7 晚
Front office 於 2024年4月18日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team
8/10 不錯
ELIZABETH
伴侶同遊
2024年3月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This an older property but the rooms were well appointed and clean. We only had breakfast but the buffet was well stocked and tasty. . We arrived by train and it was a short walk to the hotel - as it was dark when we arrived it helped to have the name of the hotel lit up as a guide , as the walking directions took us into an area under construction.
ELIZABETH
於 2024 年 3 月住了 1 晚
Front office 於 2024年3月28日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team
10/10 優異
William
商務旅客
2024年3月19日
Staff very friendly and helpful
Cleanliness
Will certainly use Leonardo hotels in the future
Pleasant stay
Regards
Bill Crawford
William
於 2024 年 3 月住了 1 晚
Front office 於 2024年3月20日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team
10/10 優異
Catherine
伴侶同遊
2024年3月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were extremely helpful & friendly. They made our stay very enjoyable nothing was too much trouble.
Catherine
於 2024 年 3 月住了 3 晚
Front office 於 2024年3月20日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team
10/10 優異
Robert
伴侶同遊
2024年3月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location. Excellent customer Service staff. Lovely breakfast
Robert
於 2024 年 3 月住了 1 晚
Front office 於 2024年3月20日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team
8/10 不錯
Phillip
伴侶同遊
2024年3月17日
讚好:設施服務
This is a nice comfortable hotel. I’ve used it before and will use it again.
Phillip
於 2024 年 3 月住了 2 晚
Front office 於 2024年3月20日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team
2/10 很差
Soraya
2024年2月22日
Soraya
於 2024 年 2 月住了 1 晚
Front office 於 2024年3月24日的回應
Dear Guest, I am sorry to see you didn't enjoy your stay with us. Would it be possible for you to let us know more so we could look in to this for youKind Regards Front Office Team
10/10 優異
Brent
2024年2月21日
Brent
於 2024 年 2 月住了 1 晚
Front office 於 2024年2月25日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team
10/10 優異
richard
2024年2月20日
richard
於 2024 年 2 月住了 1 晚
Front office 於 2024年2月25日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team
8/10 不錯
Stewart
2024年2月18日
Stewart
於 2024 年 2 月住了 1 晚
Front office 於 2024年2月25日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team
8/10 不錯
Katie
2024年2月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable
Really nice hotel but annoying about the parking situation
Katie
於 2024 年 2 月住了 1 晚
Front office 於 2024年2月25日的回應
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Front Office Team
10/10 優異
Geoffrey
2024年2月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean, comfortable hotel near the heart of Swindon
Geoffrey
於 2024 年 2 月住了 1 晚
Front office 於 2024年2月17日的回應
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team
10/10 優異
Yousef
商務旅客
2024年2月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Yousef
於 2024 年 2 月住了 2 晚
Front office 於 2024年2月9日的回應
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we look forward to welcoming you back with usSincerely,Front Office Team
10/10 優異
Stuart
商務旅客
2024年2月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
One of the best
Amazing hotel has a wonderful smell the second you walk in, rooms very clean, staff polite and friendly,
Breakfast was very enjoyable,
Got to be one of the vest ive stayed in...
Stuart
於 2024 年 2 月住了 1 晚
Front office 於 2024年2月9日的回應
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we look forward to welcoming you back with usSincerely,Front Office Team
10/10 優異
Jackie
2024年2月7日
Jackie
於 2024 年 2 月住了 1 晚
Front office 於 2024年2月9日的回應
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we look forward to welcoming you back with usSincerely,Front Office Team
10/10 優異
Beatrice
2024年2月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Only there for a few hours staff were very helpful and happy meal in restaurant was excellent looking forward to next visit in 4weeks time
Beatrice
於 2024 年 2 月住了 1 晚
Front office 於 2024年2月5日的回應
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we look forward to welcoming you back with us Sincerely,Front Office Team
8/10 不錯
Kelly
2024年2月4日
讚好:整潔度、職員與服務和住宿狀況
Kelly
於 2024 年 2 月住了 2 晚
Front office 於 2024年2月5日的回應
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team
8/10 不錯
Annie
家人同遊
2024年2月1日
讚好:整潔度和職員與服務
The room is quite clean & tidy
Annie
於 2024 年 1 月住了 7 晚
Front office 於 2024年2月4日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team
10/10 優異
Josh
2024年1月28日
Josh
於 2024 年 1 月住了 1 晚
Front office 於 2024年1月30日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team
10/10 優異
Lee
家人同遊
2024年1月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lee
於 2024 年 1 月住了 1 晚
Front office 於 2024年1月29日的回應
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team
8/10 不錯
Frank
商務旅客, 多人同遊
2024年1月28日
讚好:整潔度、職員與服務和住宿狀況
Good comfortable hotel. Not a lot around the hotel, but if you need a comfortable bed, access to reasonable food and drinks this is a very good option and on the night I stayed reasonably priced.
Frank
於 2024 年 1 月住了 1 晚
Front office 於 2024年1月29日的回應
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team
6/10 一般
Aline
2024年1月23日
Aline
於 2024 年 1 月住了 1 晚
Front office 於 2024年1月27日的回應
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Front Office Manager
10/10 優異
Margaret
2024年1月23日
Margaret
於 2024 年 1 月住了 1 晚
Front office 於 2024年1月27日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team
10/10 優異
David
2024年1月21日
David
於 2024 年 1 月住了 1 晚
Front office 於 2024年1月27日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team
10/10 優異
Amanda
多人同遊
2024年1月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fab stay
Booked an executive room and it was lovely. Bed was so comfy and the little extras were great. Breakfast was excellent, loads of choice. No complaints at all and would def stay again. Highly recommended 👍
Amanda
於 2024 年 1 月住了 1 晚
Front office 於 2024年1月27日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team
10/10 優異
Nnamdi
2024年1月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nnamdi
於 2024 年 1 月住了 1 晚
Front office 於 2024年1月27日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team
10/10 優異
真實旅客
2024年1月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Best hotel in Swindon
Amazing nights stay at the Leonardo. No issues checking in early with lovely friendly front desk girls. Room was large, comfortable and clean. Bonus touches were the complementary drinks and 20% off food, also a free mini bar in the room! The hotel is ideal for the Wyvern theatre. 5 min walk away. We paid a great price for this room and was happy with all of it!
真實旅客
於 2024 年 1 月住了 1 晚
Front office 於 2024年1月27日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team
10/10 優異
Sandra
多人同遊
2024年1月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Sandra
於 2024 年 1 月住了 2 晚
Front office 於 2024年1月16日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team
8/10 不錯
Benjamin
2024年1月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Benjamin
於 2024 年 1 月住了 1 晚
Front office 於 2024年1月16日的回應
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Front Office Team
8/10 不錯
Adrian
2024年1月7日
Adrian
於 2024 年 1 月住了 1 晚
Front office 於 2024年1月16日的回應
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Front Office
8/10 不錯
Cameron
2024年1月7日
Cameron
於 2023 年 12 月住了 1 晚
Front office 於 2024年1月16日的回應
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Front Office Team
10/10 優異
Sara
伴侶同遊
2024年1月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Super clean hotel, good location
Sara
於 2023 年 11 月住了 2 晚
Front office 於 2024年1月6日的回應
Dear Guest,Thank you for taking the time to leave us a great review.Look forward to welcoming you back in the near future Kind RegardsFront Office Team
8/10 不錯
Declan
2023年12月30日
讚好:整潔度、住宿狀況和客房舒適度
Football trip.
Declan
於 2023 年 12 月住了 1 晚
Front office 於 2024年1月6日的回應
Dear Guest,Thank you for taking the time to leave us a great review.Look forward to welcoming you back in the near future Kind RegardsFront Office Team
10/10 優異
Christine
2023年12月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Christine
於 2023 年 12 月住了 1 晚
Front office 於 2024年2月4日的回應
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Front Office Team