住宿設施服務

睡帽高抱負酒店的評價

3.5 out of 5
睡帽高抱負酒店
25 Birch Street, Condell Park, NSW

評價

7.6

不錯

10 分評分,優異;50 則評價中有 18 則" "
8 分評分,不錯;50 則評價中有 18 則" "
6 分評分,一般;50 則評價中有 5 則" "
4 分評分,欠佳;50 則評價中有 3 則" "
2 分評分,很差;50 則評價中有 6 則" "

8.2/10 

整潔度

8.8/10 

職員與服務

8.0/10 

設施服務

7.4/10 

住宿狀況

8.0/10 

環保程度

評價

4/10 欠佳

真實旅客

不滿:整潔度、住宿狀況和客房舒適度
Subpar
I had to stay in this hotel ( more like a lodge) because there’s no other option for me in the area. Only 9 rooms in total in this hotel. You enter from a pub, they check you in in the bar area by the restaurant staff (no proper reception). Sound insulation is terrible, i can hear very clearly the next room talk, which is so annoying. The room itself is super basic, furnitures are old. Cleanliness is below standard, stains on the tea cup and bedsheets, toilet sink. Lotsssss of insects, moths, and unknown small flies. Dusts are everywhere. Staffs are alright. But don’t expect anything hotel standard. The only reason I have to stay here is cus I don’t drive and need to visit somewhere around in early morning. Paid ~aud140-150/ night is definitely not worth it. I’d rather stay somewhere and use and uber sigh.
於 2023 年 12 月住了 4 晚

10/10 優異

Hon Shan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 4 晚
High Flyer Hotel management 於 2019年10月28日的回應
Hon Shan, Thank you very much for your review!

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
It is a good hotel and accommodation for pilot students.
於 2019 年 3 月住了 3 晚
High Flyer Hotel management 於 2019年10月28日的回應
thank you very much for your review, please let us know if there is anything we can improve, We would like to have your back! cheers

6/10 一般

Paul

讚好:整潔度和職員與服務
不滿:住宿狀況
Very frustrating stay. The room seemed great when I walked in - then I took a closer look. The worst thing was the bed - the 'king bed' was two singles pushed together, which is a huge no no and deceptive advertising. The shower was fine, but the shower head was fixed far too low - anyone over 5' 9" would need to stoop or hit their head. The area wasn't great - the view out my back window was trucks continually coming and going all day. Finally, it was disappointing to have cleaning staff trying to move me on at 10am when I was staying another night (and had the don't disturb sign on the door) - both training & guest records need to be much better.
於 2024 年 2 月住了 2 晚

8/10 不錯

Todor

於 2024 年 2 月住了 1 晚

4/10 欠佳

Katelyn

於 2024 年 1 月住了 1 晚

2/10 很差

Hieng

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚

2/10 很差

Cara

於 2023 年 12 月住了 1 晚

8/10 不錯

Stan

讚好:整潔度、職員與服務和住宿狀況
It was perfect for me as I am a solo traveler out of Bankstown Airport.
於 2023 年 12 月住了 1 晚
High Flyer Hotel management 於 2023年12月9日的回應
Thank you for your review Stan, we look forward to seeing you next time.

4/10 欠佳

Andrew

於 2023 年 8 月住了 1 晚

10/10 優異

Lachlan

於 2023 年 8 月住了 1 晚

8/10 不錯

Gregory

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Clean, tidy and a great pub with a very good menu. Very pleasant staff.
於 2023 年 5 月住了 1 晚
high flyer hotel management 於 2023年6月23日的回應
Hi Gregory, thank you for your review!

10/10 優異

Isabella

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good place to spend the night, service was excellent
於 2023 年 3 月住了 1 晚
High Flyer Hotel management 於 2023年3月20日的回應
Hi Isabella, thank you for your feedback!

8/10 不錯

beverley

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good value although I was given a room right next to the restaurant/bar and it was really loud until 12 so it was hard to sleep. There were creaky doors and the car park outside was noisy when the restaurant emptied.
於 2023 年 3 月住了 1 晚
High Flyer Hotel management 於 2023年3月20日的回應
Hi Beverly, thanks for your feedback, I have passed it on to the team, we will find a way to do it better

6/10 一般

Dhrumil

家人同遊
讚好:職員與服務和設施服務
👍
於 2023 年 2 月住了 1 晚
High Flyer Hotel management 於 2023年3月20日的回應
Hi Dhrumil, thanks for your feedback, can you tell us more in details so we could improve the service.

10/10 優異

Amy

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 2 月住了 1 晚
High Flyer Hotel management 於 2023年3月20日的回應
Hi Amy, thank you for your review! welcome back!

10/10 優異

Wayne

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a pre check in online which on arrival made it so much easier. The manager of the motel was helpful and friendly.
於 2022 年 11 月住了 1 晚
High Flyer Hotel management 於 2022年11月27日的回應
Thank you for your wonderful feedback , welcome back!

8/10 不錯

Tim

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great price and close to where we needed to be.
於 2022 年 11 月住了 2 晚
High Flyer Hotel management 於 2022年11月20日的回應
Thank you for your feedback Tim, welcome back!

6/10 一般

Trevor

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
All the doors need some lubricaton on the hinges…. Internal and external doors…such a simple quick fix will deliver a better experience.
於 2022 年 9 月住了 1 晚
High Flyer Hotel management 於 2022年10月4日的回應
Hi Trevor , thank you for your review, I have passed the feedback to the team and will be handled accoordingly. Thanks again.cheers

10/10 優異

Mick

讚好:職員與服務、設施服務和住宿狀況
Very relaxing and completely comfortable
於 2022 年 9 月住了 1 晚
high flyer hotel management 於 2022年9月19日的回應
Hi Mick, thank you for your wonderful review, It was great to have you

10/10 優異

patricia

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
We stayed the night as a friend was having a 50th birthday a the hotel,the food was excellent,staff were lovely,room perfect,except the heat on the airconditioning wasn't working,highly recommend
於 2022 年 5 月住了 1 晚
High Flyer Hotel management 於 2022年6月13日的回應
Thank you for your wonderful review patricia! welcome back! best regards

2/10 很差

Zameer

伴侶同遊
讚好:整潔度
不滿:住宿狀況
No hot water and it’s winter. Also to add to that the access card stopped working in the morning
於 2022 年 5 月住了 1 晚
High Flyer Hotel management 於 2022年6月14日的回應
Hi Zameer, We have done some investigation, The hot water system is ok, just sometimes on cold days, it takes some extra minutes to reach your room. Please call us to discuss the matter further.

10/10 優異

Metuisela

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 4 月住了 3 晚

10/10 優異

Gillian

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property was quiet and offered a really good meal. It was convenient for what we wanted. Room was big and comfortable.
於 2022 年 3 月住了 1 晚
High Flyer Hotel management 於 2022年4月15日的回應
Hi Gillian, thank you very much for your 5 star review! We always try our best to improve our service and guest experience, welcome back!

2/10 很差

Greg

家人同遊
讚好:整潔度
不滿:設施服務和住宿狀況
No Microwave, No toaster, No sugar, No cutlery of any kind. Noisy factory compressor out the back. Courtyard dirty/unkept. Beds and bathroom were good.
於 2022 年 2 月住了 1 晚
Management 於 2022年2月17日的回應
Dear Greg, Thank you for your feedback, it will be taken into consideration and will be discussed with our head office to see what we can do about having the extra commodities that you have mentioned Thanking you kindly again. Please feel free to call if you would like to discuss this further. Kind Regards Hotel Mgmt

10/10 優異

Narun Bopha

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent service and convenient location.
於 2021 年 12 月住了 3 晚
High Flyer Hotel 於 2021年12月30日的回應
Thank you very much for the amazing review! We hope to see you again soon. Kind regards, Mangament

2/10 很差

真實旅客

商務旅客
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
Very noisy - terrible sound proofing for windows. There was a loud function with obnoxious drunken patrons that continued past midnight, which management did not control.
於 2021 年 3 月住了 1 晚
management team 於 2021年3月14日的回應
Thank you for your feedback, sorry to hear about your experience. We have double glazed glass in every room to keep noise away. As for the nosie, we were not aware of the situation as the management team got no feedback on the day, next time if it happens again please let us know we will handle it promtly and properly. Best regards

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Good sized clean room with AC. Helpful staff-I had late check in. Easy -level- close by parking. Comfortable bed, good linen. Only negative was a machinery noise of droning electric motors, that I didn’t notice at first but was evident from 0500. Overall- good value.
於 2021 年 3 月住了 1 晚
High Flyer Hotel management 於 2021年3月11日的回應
Hi, thank you for your review, we are glad you enjoyed your stay here. Usually noise it is not a problem for the room, but If next time it happens again, we will be more than happy to swap another room for you! best regards

10/10 優異

真實旅客

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I called the hotel asked if we could check in earlier. The Manager (Donna I think her name was... I'm hopeless with names) was very accomodating & checked to see if the room was ready, which it was. The Manager checked me in & took me to our room showed me around. She was very friendly. & informative. I like that it had a courtyard & but we didn't get to use it, 'cos it was raining. It has a nice big bathroom for a hotel & roomy shower. It was probably the quietest pub hotel that we stayed & which was a pleasant surprise. Parking was directly in front, very convenient. All is well except there was another guest that kept smoking in front of the entrance so we reeked of cigarettes when entering & exiting the room. Even the foyer stinks of smoke, which is a bit unfortunate but not the hotel's fault, just our bad luck. For what you pay it's pretty good overall & would stay again. Definitely recommend of you looking for an afforable family room with plenty of parking & quiet location. I think the place only has 8 rooms.
於 2021 年 2 月住了 1 晚
Katrina Venue Manager High Flyer Hotel 於 2021年2月18日的回應
Thank you very much for your wonderful review, it is much appreciated, we are glad you enjoyed your experience here. we have communicated the issues within the teams you mentioned and problem will be solved next time. BTW I am not good with names too LoL

10/10 優異

真實旅客

於 2020 年 12 月住了 1 晚
High Flyer Hotel management 於 2021年1月20日的回應
Thank you very much for your wonderful view, we are glad you enjoyed your stay here at High Flyer, welcome back!!

8/10 不錯

真實旅客

於 2020 年 2 月住了 1 晚
High Flyer Hotel management 於 2020年3月3日的回應
Thank you for your review, we are glad you enjoyed your stay here. Welcome back!

6/10 一般

alfred

商務旅客
讚好:職員與服務
不滿:整潔度和住宿狀況
AVERAGE AT BEST
THE ROOM STANK OF CIGARETTES BUT IT IS SUPPOSED TO BE A "NON SMOKING ACCOMODATION"ALSO - NO BREAKFAST AVAILABLE!!!
於 2020 年 2 月住了 3 晚
High Flyer Hotel management 於 2020年2月28日的回應
Hi Alfred, we are sorry about your experience, we have brought the issue to management team , we will make sure it won't happy again. As for the breakfast, we don't have hot breakfast, however, if you book directly with us, you will get a complimentary breakfast pack. Best regards

10/10 優異

真實旅客

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Felt welcomed. Separate from club, quiet, peaceful, easy access. All on ground level. Good room
於 2019 年 12 月住了 1 晚
High Flyer Hotel management 於 2019年12月26日的回應
Thank you very much for your review, we are glad you enjoyed your stay here. welcome back again! Merry Christmas and Happy New Year!

10/10 優異

真實旅客

於 2019 年 12 月住了 1 晚
High Flyer Hotel management 於 2019年12月10日的回應
Thank you very much for your review! we are glad you enjoyed your stay here! Welcome back!

10/10 優異

真實旅客

於 2019 年 12 月住了 1 晚
High Flyer Hotel management 於 2019年12月10日的回應
Thank you very much for your review! we are glad you enjoyed your stay here! Welcome back!

8/10 不錯

真實旅客

商務旅客
讚好:職員與服務和設施服務
Liked the location as quiet and convenient for work. Food was good value at restaurant, shower excellent. Complementary Tim Tams excellent. Car parking was really close to rooms Staff really friendly and helpful which is something you don't always get at much more expensive places Not so good shower door didn't shut properly and a wall socket had come loose off wall.
於 2019 年 11 月住了 1 晚
High Flyer Hotel management 於 2019年11月22日的回應
Hi, thank you very much for your review, we are glad you enjoyed your stay here. We are always endeavor to maintain high standard of customers service, guest experience always come first! As for the shower door, we have someone have a look at it and will fix it asap. best regards

8/10 不錯

真實旅客

讚好:整潔度
於 2019 年 9 月住了 1 晚
High Flyer Hotel management 於 2019年10月1日的回應
Thank you very much for your review!

2/10 很差

真實旅客

伴侶同遊
讚好:職員與服務
不滿:住宿狀況
Tradesmen started demolishing an adjacent room at 6.45am. The skip bin was outside our window. Seriously bad form we paid good money and got no sleep.
於 2019 年 9 月住了 1 晚
High Flyer Hotel management 於 2019年9月20日的回應
Hi, sorry you didn't enjoy the stay. The renovation is done now, we always try our best to create better guests experience. If you give us a second chance to come back again, We would like to talk to you and offer you some discount. thank you again for your review, I look forwards to talking to you.

10/10 優異

Peter

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 1 晚
High Flyer Hotel management 於 2019年10月28日的回應
Hi Peter, Thank you very much for your review!

8/10 不錯

Vicki

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 2 晚
High Flyer Hotel management 於 2019年10月28日的回應
Hi Vicki, Thank you very much for your review! please let us know if there is anything we can improve, welcome back again!

8/10 不錯

Terry

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Terry pilot for AAM Survey
Great home style meals really cheap good service nice room very comfortable for one or two nights stay
於 2019 年 5 月住了 1 晚
High Flyer Hotel management 於 2019年10月28日的回應
Hi Terry, Thank you very much for your review! please let us know if there anything you want us to improve, welcome back again!

8/10 不錯

Terry

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Terry business trip
Foods good, service is great rooms are great for what you pay.
於 2019 年 5 月住了 1 晚
High Flyer Hotel management 於 2019年10月28日的回應
thank you very much for your review, please let us know if there is anything we can improve, We would like to have your back! cheers

8/10 不錯

Ben (brisbane)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Pub is in the same building if you want to drink all day/nights.
於 2019 年 4 月住了 1 晚
High Flyer Hotel management 於 2019年10月28日的回應
Hi Ben, Thank you very much for your review! the rooms and the pub are connected, but we usually will monitor the noise at the pub and ensure the rooms guests have a good experience! we will pass on the information to the staff!

8/10 不錯

真實旅客

多人同遊
讚好:職員與服務和設施服務
very comfy beds , clean sheets , great meals , and very friendly staff .
於 2019 年 3 月住了 1 晚
High Flyer Hotel management 於 2019年10月28日的回應
Hi , Thank you very much for your review!

10/10 優異

Ron

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great room walk through Hotel and great meals
Shown to room and quiet location
於 2019 年 3 月住了 1 晚
High Flyer Hotel management 於 2019年10月28日的回應
Hi Ron, Thank you very much for your review! We welcome you come back again!

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Suprisingly clean and modern room, really helpful staff and great proximity to Bankstown airport where I was working for a few days.
於 2019 年 3 月住了 2 晚
High Flyer Hotel management 於 2019年10月28日的回應
thank you very much for your review, please let us know if there is anything we can improve, We would like to have your back! cheers

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were friendly and helpful, room was as it appeared in picture - basic but clean and comfortable, beds were great, enjoyed free drink at hotel bar and discount for meal, which was good. Good value for money, especially in Sydney suburbs - we were pleasantly surprised. Also had off street parking which was good. We would stay there again.
於 2019 年 3 月住了 1 晚
High Flyer Hotel management 於 2019年10月28日的回應
thank you very much for your review, we are glad you had a good experience at the hotel, welcome back!

8/10 不錯

Cheree

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 1 晚
High Flyer Hotel management 於 2019年10月28日的回應
thank you very much for your review!

8/10 不錯

真實旅客

讚好:整潔度和住宿狀況
於 2018 年 8 月住了 2 晚
High Flyer Hotel management 於 2019年10月28日的回應
thank you very much for your review!