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Hyatt Regency Sydney

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Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Overview of Hyatt Regency Sydney

Hyatt Regency Sydney

5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
161 Sussex Street, Sydney, NSW

Explore the area

  • Popular LocationSEA LIFE Sydney Aquarium3 min walk
  • Popular LocationHyde Park13 min walk
  • Popular LocationCircular Quay15 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)14 min drive

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About this area

Sydney

Located on the waterfront, Hyatt Regency Sydney is in Darling Harbour, a neighbourhood in Sydney with good shopping. The area's natural beauty can be seen at Hyde Park and Coogee Beach, while Sydney Opera House and International Convention Centre Sydney are cultural highlights. Check out an event or a game at Qudos Bank Arena, and consider making time for SEA LIFE Sydney Aquarium, a top attraction not to be missed. Spend some time exploring the area's activities, including segway rentals/tours. Guests appreciate the hotel's location for the sightseeing.
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Map

What's nearby

  • SEA LIFE Sydney Aquarium - 3 min walk
  • Cockle Bay Wharf - 6 min walk
  • King Street Wharf - 6 min walk
  • Hyde Park - 13 min walk
  • Circular Quay - 15 min walk

Restaurants

  • Where to eat
  • Sailmaker – Serves breakfast, lunch and dinner daily.
  • Zephyr Bar – Rooftop bar offering local and international cuisine. Open on selected days.
  • Lobby Lounge – Lobby lounge offering local and international cuisine. Serves light fare daily.
  • Jackalberry – Open daily.

Getting around

  • Wynyard Station - 8 min walk
  • Exhibition Centre Station - 16 min walk
  • Sydney Airport (SYD) - 14 min drive

About this property

Hyatt Regency Sydney

Luxury Sydney hotel in Darling Harbour, walk to SEA LIFE Sydney Aquarium
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, massage/treatment rooms and 24-hour room service. All 888 rooms feature comforts such as premium bedding and down comforters, while conveniences include fridges and electric kettles. Other amenities available to guests include free WiFi, iPod docking stations and 24-hour room service.
Hyatt Regency Sydney offers 888 forms of accommodation with iPod docking stations and minibars. Beds feature down comforters and premium bedding. This Sydney hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in March 2021.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), COVID-19 Guidelines (CDC) and GBAC STAR Facility Accreditation (global expert)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (AUD 70 per day)
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends: AUD 42 for adults and AUD 21 for children
  • 1 restaurant
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • Fitness centre
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Conference space (39827 square feet)
  • Meeting rooms - 21

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated entire property – March 2021
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • iPod dock

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 100
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for AUD 75.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 1 per accommodation, per stay
  • Cash Breakage deposit: AUD 300 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 42 for adults and AUD 21 for children (approximately)
  • Secured self-parking fee: AUD 70 per day
  • Late check-out fee: AUD 100 (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Four Points Sheraton Sydney Darling Harbour Hotel
Four Points Sheraton Sydney Darling Harbour
Sydney Sheraton
Four Points Darling Harbour
Sydney Four Points
Four Points Sydney
Four Points By Sheraton Darling Harbour Hotel Sydney
4 Points By Sheraton Darling Harbour
Sheraton Sydney
Hyatt Regency Sydney Hotel
Four Points by Sheraton Sydney Darling Harbour
Hyatt Regency Sydney Hotel
Hyatt Regency Sydney Sydney
Hyatt Regency Sydney Hotel Sydney

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 629 out of 1297 reviews
5 - Excellent 48%
Rating 4 - Good. 426 out of 1297 reviews
4 - Good 33%
Rating 3 - Okay. 127 out of 1297 reviews
3 - Okay 10%
Rating 2 - Poor. 71 out of 1297 reviews
2 - Poor 5%
Rating 1 - Terrible. 44 out of 1297 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from all major city attractions, Pitt St Mall, Theatres, Darling Harbour and much more. Staff are professional, friendly and helpful from check-in to check-out. In all a beautiful place to stay.
Stayed 1 night in Nov 2021

4/5 Good

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location to explore Sydney, service by staff was excellent especially in the breakfast restaurant. Room was small but had great views over Darling Harbour and bed was very comfortable. The only thing letting down this hotel was room cleanliness. We found numerous human hairs over the room especially on the big sit down window sill. A proper vacuum would of removed these.
Stayed 2 nights in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing service, service was fast and facilities were great also received excellent customer service from Astrid at reception
Stayed 2 nights in Nov 2021

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really friendly. The room was nicely prepared and we enjoyed our stay at Hyatt.
Stayed 2 nights in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at the Hyatt, had an amazing stay yet again. Complimentary drinks for my partners birthday. Staff were really friendly & helpful. Buffet breakfast was delicious. Highly recommend.
Stayed 1 night in Nov 2021