「The room was in unacceptable condition — damp and mouldy walls, a strong musty smell, broken sink, and leaking air conditioning.
I complained and was moved to another room, but it also had a strong damp smell. I contacted Expedia about a refund but received no satisfactory resolution.
I have photos documenting the conditions. Based on my personal experience, I strongly would not recommend this hotel and would not stay here again.」
「I was supposed to stay here for four nights, but I had to bail early because the experience was honestly exhausting. It started with the breakfast; I was promised a buffet, but because the hotel was mostly empty, they just served the same three items two days in a row. Unfortunately, I ended up with a bad case of food poisoning after eating there.
Things went from bad to worse when I realized some of my personal items had been stolen. When I went to the manager, I expected a serious response,...
「Absolutely brilliant, clean, modern decor, brilliant staff polite and courteous, stayed for 13 nights, can't fault at all, 2 great restaurants on site, walking distance to all amenities, comfortable spacious room with air condition, tea/coffee facilities and fridge in the room, 」
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