Syusenkan

They have great spacious rooms, great amenities, staffs were english spoken, near shopping district and have a great bath room with personal hot tub.

We stayed here as a family, and overall it was a good experience with a few things to note. The room itself was very spacious definitely a big plus for families. There was plenty of sleeping space, which made everyone comfortable, though I do think the pillows could be improved for a better night’s sleep. I also wish there had been a larger table and more seating to better accommodate a family. Cleanliness was okay, but could use some improvement. I’m a bit particular when it comes to cleaning, and I did feel the need to wipe down surfaces myself with disinfectant wipes. That said, the staff truly stood out they were amazing. Check-in was smooth, and anytime we needed something, they were quick, helpful, and very accommodating. Hands down one of the best parts of our stay. The hotel itself is family-friendly in terms of room space and layout. However, the surrounding area may not feel as family-oriented. There are quite a few clubs nearby, and it gives off a bit of a red-light district vibe at night. If that doesn’t bother you, the location is actually very convenient right in the heart of downtown with plenty to do and see. Overall, a solid stay thanks to the space and incredible staff, with a few areas that could be improved.

Excellent hotel - brand new and directly connected to the underground walkway from Sapporo station. Rooms are a very good size and hotel itself is modern and clean. Only negative is there is no coin laundry available only laundry via the front desk with the cost based on individual items. Staff were excellent in helping with requests. Especially when resolving an issue with forwarding my luggage they contacted me at my next hotel, removed the items that were not allowed for air deliveries and sent them separately free of charge to my next hotel.