「The stay experiences this time was very bad, the fire alarm was ON at 5:00 am in the early morning, everyone went out for fire evacuation. After 20 minutes, we went back to the room and the fire alarm kept to ON every 30 minutes until 9am. It was so annoying and really can't sleep from 5am to 9am and I need to check out at 11am on that day. I tried to call front desk to see what happened the fire alarm kept to ON, but no one pick up the call. Very disappeared to stay in this hotel.」
「I stayed here 2 nights as I was booking night by night as my husband was in hospital nearby, The room had everything I needed, far more than I expected in a small country inn. Food was delicious and varied. Service was excellent and friendly.」
「The room was clean and made up each day. The staff were friendly and always on hand if needed.
Breakfast was to order from a menu and made individually, with a hot drink and orange juice.
Plenty of free parking in a large car park. The hotel is handy for St Neots and the surrounding area.」
「The management team is very friendly and helpful but security sense is not sufficient as the cleaning lady forgot to close the windows. If you do not request too high standard of room service, it would be a good choice.」
「I booked two rooms, but the staff could arrange two adjacent rooms for me. One was at 1/F, one at G/F. It sounded non-professioinal service when they did not consider such factors. Totally disappointed.」