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Banyan Tree Macau

Photo gallery for Banyan Tree Macau

Exterior
Beach
Beach
Beach
Waterslide

Overview of Banyan Tree Macau

UNESCO Sustainable Travel Pledge

Banyan Tree Macau

5.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Avenida Marginal Flor de Lotus, Taipa

Explore the area

  • Popular LocationVenetian Macao Casino12 min walk
  • Popular LocationMacau Jockey Club16 min walk
  • Popular LocationCity of Dreams2 min drive
  • AirportMacau (MFM-Macau Intl.)4 min drive

Room options

About this area

Taipa

Located in Taipa, Banyan Tree Macau is connected to a shopping centre. Mandarin's House and Taipa Houses-Museum are local landmarks, and travellers looking to shop may want to visit Rua do Cunha and City of Dreams. Travelling with kids? Consider Qube at the Venetian, or check out an event or a game at Macau Olympic Complex (Macau Stadium).

What's nearby

  • Macau Olympic Complex (Macau Stadium) - 9 min walk
  • Four Faces Buddha Shrine - 12 min walk
  • Venetian Macao Casino - 12 min walk
  • Macau Jockey Club - 16 min walk
  • City of Dreams - 2 min drive

Getting around

  • Macau (MFM-Macau Intl.) - 4 min drive

Restaurants

  • Gosto - 7 min walk
  • Tim Ho Wan - 10 min walk
  • O.T.T. Old Taipa Tavern - 10 min walk
  • Tai Lei Loi Kei - 10 min walk
  • Portugalia - 10 min walk

About this property

Banyan Tree Macau

5-star luxury hotel connected to a shopping centre
Take advantage of free water park access, a poolside bar and a garden at Banyan Tree Macau. Treat yourself to a massage, a body treatment or aromatherapy at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Thai cuisine and more. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool, with a lazy river and a waterslide
  • Free self-parking
  • Buffet breakfast (surcharge), limo/town car service and concierge services
  • Wedding services, multilingual staff and a ballroom
  • Guest reviews give top marks for the family-friendly amenities, breakfast and first-rate property condition
Room features
All 256 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and separate sitting areas. Guest reviews speak positively of the overall comfort rooms at the property.
Other amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • Separate sitting areas, fridges and childcare services

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MOP 305.8 for adults and MOP 184.8 for children
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Belon
  • Saffron

Things to do

  • Fitness centre
  • Free water park access
  • Full-service spa
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Free water park access
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Lazy river
  • Fridge
  • Seasonal outdoor pool
  • Water slide

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Private bathroom
  • Separate bath and shower

Entertainment

  • LCD TV
  • Films for purchase

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MOP 1147.7 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: MOP 305.8 for adults and MOP 184.8 for children (approximately)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MOP 1147.7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must present the credit card used to book their reservation at check-in. The hotel reserves the right to cancel the reservation if this condition is not met.

We should mention

The seasonal pool will be open from 15 August to 15 November

Property is also known as

Banyan Tree Macau Hotel Cotai
Banyan Tree Macau Hotel
Banyan Tree Macau Cotai
Banyan Tree Macau
Banyan Tree Macau Hotel Macau
Banyan Tree Macau Hotel
Banyan Tree Macau Taipa
Banyan Tree Macau Hotel Taipa

Frequently asked questions

Does Banyan Tree Macau have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Banyan Tree Macau pet-friendly?

No, pets are not allowed at this property.

How much is parking at Banyan Tree Macau?

Self-parking is free at this property.

What time is check-in at Banyan Tree Macau?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Banyan Tree Macau?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Banyan Tree Macau located?

This family-friendly Taipa hotel is located near the airport, within a 10-minute walk of Macau Olympic Complex (Macau Stadium), Macau Matsu and Qube at the Venetian. Rua do Cunha and The Grand Canal Shoppes are also within 15 minutes.

Can I cancel my reservation for free at Banyan Tree Macau and receive a full refund?

Yes, Banyan Tree Macau offers free cancellation on select room rates, because flexibility matters! Please refer to Banyan Tree Macau cancellation policy on our site for more details about any exclusions or requirements.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 732 out of 1000 reviews" "
" "10 - Excellent 73%
Rating 8 - Good. 213 out of 1000 reviews" "
" "8 - Good 21%
Rating 6 - Okay. 33 out of 1000 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 12 out of 1000 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 10 out of 1000 reviews" "
" "2 - Terrible 1%

9.2/10

Cleanliness

9.2/10

Staff & service

9.3/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony, Sydney, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Banyan Tree Macau was a pleasant stay. The room was very large and spacious. The plunge pool in the room was a nice feature, however the water was cold and there was a slight overpowering chlorine smell in the room. Also buffet breakfast was very average
Stayed 1 night in Jan 2018

10/10 Excellent

Wantok, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stay at a Banyan Tree property should be on everyone's bucket list. This property in Macau is a true escape, an oasis in the madness of Macau.
Stayed 3 nights in Dec 2019

4/10 Poor

Farzana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Quiet yet near the casino. Room pool is very nice and relaxing. Room is spacious.
Stayed 2 nights in Dec 2019

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel room is very spacious, breakfast with variety of choices. Very decent night to stay with family. If the indoor pool with water temperature adjustment will be even better.
Stayed 1 night in Nov 2019

10/10 Excellent

HC William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfort hotel
A very good experience. The room is clean, tidy, and very comfortable. The breakfast is excellent with a varity of food.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Banyon tree. Could not fault this hotel. All staff so friendly & helpful. Our 1st room was near elevator & we heard a constant thump. Staff were very appologetic & we were moved to a different room the next day which was quiet. Room is huge & incredible. Bed was super comfortable & the warm pool was very relaxing. Large beautiful bathroom with great amenities replaced twice daily. Excellent double shower,smart toilet & cedar tub. Belon was excellent for breakfast & dinner. The only issue was the egg station- some days the eggs were pre-made so not very good. Indoor pool & outdoor pool for Banyan Tree guests only were both great. I highly recommend this hotel.
Stayed 5 nights in Oct 2019

10/10 Excellent

Sau Mei May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second time stay At the banyan tree macau. Still good service and nice room. Value for money. I will definitely come back next time.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I enjoyed the room and the service of the hotel for this time. The only thing was the leakage of the waterpipe in the shower room which made my little baby a bit scare.
Stayed 1 night in Sep 2019