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Banyan Tree Macau

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Overview of Banyan Tree Macau

UNESCO Sustainable Travel Pledge

Banyan Tree Macau

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Avenida Marginal Flor de Lotus, Taipa

Explore the area

  • Popular LocationMandarin's House11 min walk
  • Popular LocationCotai Strip14 min walk
  • Popular LocationMacau Jockey Club16 min walk
  • AirportMacau (MFM-Macau Intl.)4 min drive

Choose dates to view prices

About this area

Taipa

Located in Taipa, Banyan Tree Macau is connected to a shopping centre. Mandarin's House and Taipa Houses-Museum are local landmarks, and travellers looking to shop may want to visit Rua do Cunha and City of Dreams. Travelling with kids? Consider Seac Pai Van Park, or check out an event or a game at Macau Olympic Complex (Macau Stadium).

What's nearby

  • Macau Olympic Complex (Macau Stadium) - 9 min walk
  • Mandarin's House - 11 min walk
  • Four Faces Buddha Shrine - 12 min walk
  • Cotai Strip - 14 min walk
  • Macau Jockey Club - 16 min walk

Restaurants

  • Where to eat
  • Belon – Serves breakfast daily.
  • Saffron – Restaurant offering Thai cuisine. Open daily.

Getting around

  • Macau (MFM-Macau Intl.) - 4 min drive

About this property

Banyan Tree Macau

Luxury hotel connected to a shopping centre in Taipa with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has a full-service spa and free water park access. Free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a health club and a bar/lounge. All 256 individually decorated rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include living rooms, fridges and LCD TVs.
Banyan Tree Macau offers 256 forms of air-conditioned accommodation with minibars and a safe. This individually decorated and furnished accommodation has separate living rooms. Beds feature premium bedding. LCD televisions come with pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park, a lazy river and a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages and facials. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MOP 272.8 for adults and MOP 136.4 for children
  • 3 restaurants
  • 1 poolside bar and 1 bar/lounge
  • 24-hour room service

Things to do

  • Fitness centre
  • Free water park access
  • Full-service spa
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Separate bath and shower

Entertainment

  • LCD TV
  • Films for purchase

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Separate living room
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 6 AM
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from 15 November 2021 to 15 April 2022 (completion date subject to change). The following areas are affected:
  • Water park
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for MOP 1147.7 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MOP 272.8 for adults and MOP 136.4 for children (approximately)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MOP 1147.7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must present the credit card used to book their reservation at check-in. The hotel reserves the right to cancel the reservation if this condition is not met.

We should mention

The seasonal pool will be open from April to November

Property is also known as

Banyan Tree Macau Hotel Cotai
Banyan Tree Macau Hotel
Banyan Tree Macau Cotai
Banyan Tree Macau
Banyan Tree Macau Hotel Macau
Banyan Tree Macau Hotel
Banyan Tree Macau Taipa
Banyan Tree Macau Hotel Taipa

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 734 out of 1000 reviews
5 - Excellent 73%
Rating 4 - Good. 211 out of 1000 reviews
4 - Good 21%
Rating 3 - Okay. 33 out of 1000 reviews
3 - Okay 3%
Rating 2 - Poor. 12 out of 1000 reviews
2 - Poor 1%
Rating 1 - Terrible. 10 out of 1000 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Banyan Tree Macau was a pleasant stay. The room was very large and spacious. The plunge pool in the room was a nice feature, however the water was cold and there was a slight overpowering chlorine smell in the room. Also buffet breakfast was very average
Stayed 1 night in Jan 2018

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stay at a Banyan Tree property should be on everyone's bucket list. This property in Macau is a true escape, an oasis in the madness of Macau.
Stayed 3 nights in Dec 2019

2/5 Poor

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Dec 2019

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Quiet yet near the casino. Room pool is very nice and relaxing. Room is spacious.
Stayed 2 nights in Dec 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel room is very spacious, breakfast with variety of choices. Very decent night to stay with family. If the indoor pool with water temperature adjustment will be even better.
Stayed 1 night in Nov 2019