Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time at our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
10/10 優異
Katherine
多人同遊
2024年5月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was very nice. Things were clean. The property felt safe and there were nice amenities. the staff was helpful. But one bartender did put a tip on our check and then let us tip in cash. That was a little shady but that was the only issue we had.
Katherine
於 2024 年 3 月住了 3 晚
Grand Hyatt Tampa Bay 於 2024年5月18日的回應
Greetings,I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 優異
Gina (Lyndhurst)
2024年5月13日
讚好:整潔度、職員與服務和住宿狀況
Gina
於 2024 年 5 月住了 3 晚
Grand Hyatt Tampa Bay 於 2024年5月18日的回應
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time at our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
10/10 優異
Keyshonda
2024年5月13日
讚好:整潔度、職員與服務和住宿狀況
Keyshonda
於 2024 年 5 月住了 2 晚
Grand Hyatt Tampa Bay 於 2024年5月18日的回應
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 優異
Julia Elena
2024年5月10日
讚好:整潔度、職員與服務和住宿狀況
great location near the airport and wonderful gulf views
Julia Elena
於 2024 年 5 月住了 1 晚
Grand Hyatt Tampa Bay 於 2024年5月12日的回應
I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 優異
Mark
家人同遊
2024年5月9日
讚好:整潔度和設施服務
So clean great views great hospitality. Sam Phillips is a great bartender by pool !!
Mark
於 2024 年 5 月住了 4 晚
Grand Hyatt Tampa Bay 於 2024年5月12日的回應
I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
4/10 欠佳
Jason
伴侶同遊
2024年5月5日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Really hard to find especially at night. The parking was a giant pain in the ass because I had to figure out office and guest parking differences at night. Some of the signage was missing. The valet was staring at his phone at his podium. I would've used that had I known there was a podium. There was one concierge and she allowed the person to consume all of her time. She allowed some guy who walked up to interrupt and waste more of my time waiting.
Find a better place to stay. Trust me. This place is expensive and not worth it.
Jason
於 2024 年 5 月住了 1 晚
Grand Hyatt Tampa Bay 於 2024年5月12日的回應
Greetings, I wanted to thank you for staying at the Grand Hyatt Tampa Bay, and for providing details of your experience. I sincerely apologize for the experience you had while staying with us and want you to know we appreciate the feedback so we can continue to enhance our operations. Please know that this is not the standard that we hold ourselves to, and that we truly missed the mark. I can assure you that your comments will be shared with our various management teams so this does not happen again. Thank you again for providing such valuable feedback and for your loyalty.
10/10 優異
Elizabeth
2024年5月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Rooms and facilities are beautiful
Be careful with pricing. I was charged for a room with a “view” that was extra and was never asked or made aware of this extra charge.
Elizabeth
於 2024 年 5 月住了 2 晚
Grand Hyatt Tampa Bay 於 2024年5月12日的回應
I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
8/10 不錯
Jennifer
2024年5月5日
讚好:整潔度和職員與服務
Jennifer
於 2024 年 5 月住了 2 晚
Grand Hyatt 於 2024年5月12日的回應
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time at our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
10/10 優異
Courtney
2024年5月3日
讚好:整潔度、職員與服務和住宿狀況
Courtney
於 2024 年 4 月住了 3 晚
Grand Hyatt Tampa Bay 於 2024年5月11日的回應
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time a our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
10/10 優異
Megan
2024年5月3日
讚好:整潔度、職員與服務和住宿狀況
Clean, well appointed rooms. Staff were friendly and professional.
Megan
於 2024 年 4 月住了 1 晚
10/10 優異
Adam
伴侶同遊
2024年4月30日
讚好:設施服務
Oo
Adam
於 2024 年 4 月住了 2 晚
Grand Hyatt Tampa Bay 於 2024年5月11日的回應
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time a our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
10/10 優異
Danny
家人同遊
2024年4月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
it was so beautiful and relaxing
Danny
於 2024 年 4 月住了 1 晚
Grand Hyatt Tampa Bay 於 2024年4月30日的回應
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
8/10 不錯
Diana
2024年4月29日
Diana
於 2024 年 4 月住了 1 晚
10/10 優異
Terrence
伴侶同遊
2024年4月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
it was an amazing stay the hotel was clean and quiet
Terrence
於 2024 年 4 月住了 2 晚
Grand Hyatt Tampa Bay 於 2024年4月30日的回應
Greetings, VI want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 優異
Jim
伴侶同遊
2024年4月28日
讚好:職員與服務和住宿狀況
Affordable food options in the hotel
Jim
於 2024 年 4 月住了 3 晚
Grand Hyatt Tampa Bay 於 2024年4月30日的回應
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 優異
KENEESHIA
家人同遊, 伴侶同遊
2024年4月27日
讚好:整潔度和設施服務
Excellent I love holly see you guys again soon
KENEESHIA
於 2024 年 4 月住了 1 晚
Grand Hyatt Tampa Bay 於 2024年4月30日的回應
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
4/10 欠佳
Colleen
2024年4月26日
不滿:整潔度
Colleen
於 2024 年 4 月住了 1 晚
Grand Hyatt Tampa Bay 於 2024年4月30日的回應
Greetings, I wanted to thank you for staying at the Grand Hyatt Tampa Bay, and for providing details of your experience. I sincerely apologize for the experience you had while staying with us and want you to know we appreciate the feedback so we can continue to enhance our operations. Please know that this is not the standard that we hold ourselves to, and that we truly missed the mark. I can assure you that your comments will be shared with our various management teams, so this does not happen again. Thank you again for providing such valuable feedback and for your loyalty.
10/10 優異
LISSETTE (MIAMI)
家人同遊
2024年4月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff
LISSETTE
於 2024 年 4 月住了 1 晚
Grand Hyatt Tampa Bay 於 2024年4月21日的回應
Greetings! I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 優異
Joseph
2024年4月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was very very nice I recommend your hotel to anybody thank you your stay was wonderful
Joseph
於 2024 年 4 月住了 2 晚
Grand Hyatt Tampa Bay 於 2024年4月21日的回應
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 優異
Elier
2024年4月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
X
Elier
於 2024 年 4 月住了 1 晚
Grand Hyatt Tampa Bay 於 2024年4月20日的回應
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time a our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
10/10 優異
HAMENDRA
家人同遊
2024年4月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was very courteous, professional, and customer oriented. Since this hotel is in close proximity to the airport, there are not much options for dining near the hotel.
HAMENDRA
於 2024 年 4 月住了 5 晚
Grand Hyatt Tampa Bay 於 2024年4月17日的回應
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 優異
Angilaus
2024年4月15日
讚好:整潔度、職員與服務和住宿狀況
Angilaus
於 2024 年 4 月住了 3 晚
Grand Hyatt Tampa Bay 於 2024年4月17日的回應
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time a our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
10/10 優異
Trisha
2024年4月15日
Trisha
於 2024 年 4 月住了 2 晚
Grand Hyatt Tampa Bay 於 2024年5月11日的回應
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time at our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
8/10 不錯
David
伴侶同遊
2024年4月14日
讚好:整潔度、職員與服務和住宿狀況
The Only problem with this hotel is the main pool. It would be fine for a motel 6, but for this property, it’s an embarrassment.
David
於 2024 年 4 月住了 1 晚
Grand Hyatt Tampa Bay 於 2024年4月17日的回應
Greetings!!Thank you for taking the time to leave us you're rating; it is upsetting to hear that we failed in some aspects during your experience and I wanted to personally and sincerely apologize for not exceeding your expectation and accommodations. At the GHTB we do strive to exceed all of our guest’s expectations and when we fail, we look for all opportunities to improve our service with feedback from our loyal guests as you, we can continue to improve our services. We hope to get a chance to redeem your faith in our hotel next time! Again, thank you for your time and attention!
10/10 優異
MARSHALL
伴侶同遊
2024年4月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautifull place
Great staff
Doors to pool area could work better
Overall I will be back
MARSHALL
於 2024 年 4 月住了 4 晚
Grand Hyatt Tampa Bay 於 2024年4月17日的回應
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 優異
Nekayla
2024年4月14日
讚好:整潔度、職員與服務和住宿狀況
Nekayla
於 2024 年 4 月住了 2 晚
Grand Hyatt Tampa Bay 於 2024年4月17日的回應
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 優異
Richard
商務旅客
2024年4月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really comfortable rooms, great service, and a relaxing environment.
Richard
於 2024 年 4 月住了 3 晚
Grand Hyatt Tampa Bay 於 2024年4月14日的回應
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 優異
William (Bloomington)
伴侶同遊
2024年4月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Super nice hotel.
William
於 2024 年 4 月住了 1 晚
Grand Hyatt Tampa Bay 於 2024年4月14日的回應
Greetings,I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 優異
Mariana
2024年4月13日
Mariana
於 2024 年 4 月住了 1 晚
Grand Hyatt Tampa Bay 於 2024年5月12日的回應
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time at our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
8/10 不錯
Philip
2024年4月12日
讚好:整潔度和職員與服務
There was no hot water for showers
Philip
於 2024 年 4 月住了 1 晚
Grand Hyatt Tampa Bay 於 2024年4月14日的回應
Greetings!!Thank you for taking the time to leave us you're rating; it is upsetting to hear that we failed in some aspects during your experience and I wanted to personally and sincerely apologize for not exceeding your expectation and accommodations. At the GHTB we do strive to exceed all of our guest’s expectations and when we fail, we look for all opportunities to improve our service with feedback from our loyal guests as you, we can continue to improve our services. We hope to get a chance to redeem your faith in our hotel next time! Again, thank you for your time and attention!
10/10 優異
Shana
2024年4月12日
讚好:整潔度、職員與服務和住宿狀況
Shana
於 2024 年 4 月住了 1 晚
Grand Hyatt Tampa Bayt\ 於 2024年4月14日的回應
Greetings! I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 優異
Annemarie
2024年4月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I enjoyed everything about this stay. The staff was so incredibly helpful and sweet!
Annemarie
於 2024 年 4 月住了 1 晚
Grand Hyatt Tampa Bay 於 2024年4月10日的回應
Greetings,I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 優異
Jesus (KISSIMMEE)
2024年4月8日
Jesus
於 2024 年 4 月住了 1 晚
Grand Hyatt Tampa Bay 於 2024年4月30日的回應
Greetings, I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
2/10 很差
shaileshkumar
商務旅客, 多人同遊
2024年4月8日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Book for bay view and got corner one
shaileshkumar
於 2024 年 4 月住了 2 晚
Grand Hyatt Tampa Bay 於 2024年4月10日的回應
Greetings!!Thank you for taking the time to leave us you're rating; it is upsetting to hear that we failed in some aspects during your experience and I wanted to personally and sincerely apologize for not exceeding your expectation and accommodations. At the GHTB we do strive to exceed all of our guest’s expectations and when we fail, we look for all opportunities to improve our service with feedback from our loyal guests as you, we can continue to improve our services. We hope to get a chance to redeem your faith in our hotel next time! Again, thank you for your time and attention!
10/10 優異
Melissa
2024年4月7日
Melissa
於 2024 年 4 月住了 2 晚
Grand Hyatt Tampa Bay 於 2024年4月30日的回應
Greetings! I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact, all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 優異
Justin
伴侶同遊
2024年4月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
A great overall experience! Our room had a beautiful view of the bay. The hotel was so quiet and peaceful. It was a nice escape.
Justin
於 2024 年 4 月住了 1 晚
Grand Hyatt Tampa Bay 於 2024年4月10日的回應
I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 優異
aleksandr (Battle ground)
家人同遊
2024年4月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, great views. Very clean
aleksandr
於 2024 年 4 月住了 2 晚
Grand Hyatt Tampa Bay 於 2024年4月10日的回應
Greetings,I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
6/10 一般
KAZUYA
伴侶同遊, 商務旅客
2024年4月6日
部屋は最高だった。
KAZUYA
於 2024 年 4 月住了 3 晚
Grand Hyatt Tampa Bay 於 2024年4月10日的回應
Greetings!! Thank you for taking the time to leave us you're rating and honest feedback. We are pleased to witness that you enjoyed your time a our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
10/10 優異
CARLOS A
家人同遊
2024年4月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was clean and the staff friendly
CARLOS A
於 2024 年 3 月住了 2 晚
Grand Hyatt Tampa Bay 於 2024年4月10日的回應
I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 優異
Natasha
伴侶同遊
2024年4月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great service and rooms.
Natasha
於 2024 年 3 月住了 2 晚
Grand Hyatt Tampa Bay 於 2024年4月10日的回應
I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
4/10 欠佳
Denis (BONNEY LAKE)
2024年4月4日
讚好:整潔度和住宿狀況
不滿:職員與服務
Denis
於 2024 年 4 月住了 1 晚
Grand Hyatt Tampa Bay 於 2024年4月10日的回應
Greetings!!Thank you for taking the time to leave us you're rating; it is upsetting to hear that we failed in some aspects during your experience and I wanted to personally and sincerely apologize for not exceeding your expectation and accommodations. At the GHTB we do strive to exceed all of our guest’s expectations and when we fail, we look for all opportunities to improve our service with feedback from our loyal guests as you, we can continue to improve our services. We hope to get a chance to redeem your faith in our hotel next time! Again, thank you for your time and attention!
8/10 不錯
Billie Jo
2024年4月3日
讚好:整潔度和職員與服務
Billie Jo
於 2024 年 3 月住了 3 晚
Grand Hyatt Tampa Bay 於 2024年4月10日的回應
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time a our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
10/10 優異
Debra
2024年3月31日
讚好:整潔度和住宿狀況
Debra
於 2024 年 3 月住了 2 晚
Grand Hyatt Tampa Bay 於 2024年4月10日的回應
I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
2/10 很差
Clint
家人同遊
2024年3月31日
be prepared to have your room given away!
I had booked a double room and they gave it away. they said that they can overbook by 10 percent. And basically there was nothing they could
Do for me but give me a cot. the cot they gave me is gross. old and gross. Very disappointed. I wasn’t even offered compensation until I said what are you going to do to compensate this. which they did say they would take $75 Off the price. I would rather of just had my room that I booked. I was very disappointed when I got to the hotel because of this and it really ruined my night, it took me a while to get over it. Will not be coming back
Clint
於 2024 年 3 月住了 2 晚
Grand Hyatt Tampa Bay 於 2024年4月10日的回應
Greetings!!Thank you for taking the time to leave us you're rating; it is upsetting to hear that we failed in some aspects during your experience and I wanted to personally and sincerely apologize for not exceeding your expectation and accommodations. At the GHTB we do strive to exceed all of our guest’s expectations and when we fail, we look for all opportunities to improve our service with feedback from our loyal guests as you, we can continue to improve our services. We hope to get a chance to redeem your faith in our hotel next time! Again, thank you for your time and attention!
10/10 優異
Austin
2024年3月29日
讚好:整潔度、職員與服務和住宿狀況
Great place overall, relaxing environment!
Austin
於 2024 年 3 月住了 1 晚
Grand Hyatt Tampa Bay 於 2024年3月30日的回應
Greetings! I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
10/10 優異
EUGENE
2024年3月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful older hotel well kept. Staff were great!
EUGENE
於 2024 年 3 月住了 1 晚
Grand Hyatt Tampa Bay 於 2024年3月30日的回應
Greetings! I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!
6/10 一般
Danielle
2024年3月28日
讚好:整潔度和住宿狀況
不滿:職員與服務
Danielle
於 2024 年 3 月住了 1 晚
Grand Hyatt Tampa Bay 於 2024年3月30日的回應
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time a our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
10/10 優異
Adam
2024年3月28日
Adam
於 2024 年 3 月住了 2 晚
Grand Hyatt Tampa Bay 於 2024年4月20日的回應
Greetings!! Thank you for taking the time to leave us you're rating. We are pleased to witness that you enjoyed your time a our property and our colleagues were able to show you a true Hyatt touch. We hope to serve again in the near future!
8/10 不錯
Jaccqueline
家人同遊
2024年3月27日
讚好:職員與服務、設施服務和住宿狀況
This property was comfortable, quiet, had nice amenities and was in a great location with regard to our ability to get to where we wanted to go.
Jaccqueline
於 2024 年 3 月住了 3 晚
Grand Hyatt Tampa Bay 於 2024年3月30日的回應
Greetings! I want to thank you for taking the time to complete the online survey. We are always so pleased to know that our guests have enjoyed their stay with us. It is our mission to deliver a truly memorable guest experience; in fact all of our daily activities revolve around this goal. It is feedback such as yours that make what we do every day both enjoyable and rewarding. Our highest priority is to make every stay relaxing & stimulating while filled with positive connections in a safe environment, I am glad to hear that our staff was able to show you that true Hyatt Touch!