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卡爾洛塔別墅酒店的評價

4 out of 5
卡爾洛塔別墅酒店
Via Pirandello 81, Taormina, ME

評價

9.8

完美

10 分評分，優異；334 則評價中有 297 則" "
8 分評分，不錯；334 則評價中有 32 則" "
6 分評分，一般；334 則評價中有 3 則" "
4 分評分，欠佳；334 則評價中有 2 則" "
2 分評分，很差；334 則評價中有 0 則" "

9.8/10 

整潔度

10/10 

職員與服務

9.4/10 

設施服務

9.6/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Jennifer

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 3 晚

8/10 不錯

jose

Great location, very attentive staff. Public areas need some update.
於 2024 年 5 月住了 3 晚

10/10 優異

Kelly

家人同遊
讚好：整潔度、職員與服務和住宿狀況
We stayed in the apartment with the balcony, and it was amazing! The balcony was huge, with a good view (slightly obscured by a palm tree), and the beds were super comfortable. The apartment had beautiful decor, a washing machine/drier, kitchen, and two bathrooms, with fancy toiletries. The hotel itself was close by, and has a pool and gym, which we didn't use because it was too cold for the pool and the treadmill was self-powered (also, gym didn't open til 9). But it was nice to have those amenities available as well. The breakfast is a little pricy (25 Euro), but very nice, with many options, and the view from the restaurant is lovely.
於 2024 年 4 月住了 2 晚

10/10 優異

Maria

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely LOVED this hotel. We had the most amazing stay and the staff and everyone there went out of their way to make sure we enjoyed ourselves. incredible- loved it- did not want to leave - we will be back.
於 2024 年 3 月住了 4 晚

10/10 優異

Julian

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Breathtaking
Fantastic location. Amazing apartment with stunning view.
於 2024 年 2 月住了 13 晚

10/10 優異

Carlos (Cuajimalpa de Morelos)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excelente apartamento. Una vista maravillosa al Etna y la bahia. Comodo y moderno.
於 2024 年 1 月住了 2 晚

10/10 優異

Peggy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful apartment in a beautiful town.
於 2023 年 11 月住了 2 晚

10/10 優異

Joseph

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The host is friendly and responsive. The property is perfect - spacious, clean, convenient and it was a perfect home base for our family visit to Sicily. I rarely review properties after a stay, but this comment was warranted. You will not be disappointed.
於 2023 年 11 月住了 6 晚

10/10 優異

Mundy Y

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Exciting upgrade
I didn't stay at the actual hotel as there was some problem. Instead I was upgraded, with much communication in advance to make sure I would be happy, to a lovely apartment with a private terrace overlooking the sea. This means I can't really rank the hotel as I was completely off-site, but it was a lovely experience and there was still housekeeping and amenities at the apartment.
於 2023 年 11 月住了 3 晚

10/10 優異

Marius

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing experience
An unforgettable experience in one of the most beautiful places we’ve been to in Italy. This hotel and destination is definitely one of a kind and Wellworth experiencing. We will be back for sure.
於 2023 年 11 月住了 3 晚

10/10 優異

Stacy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Loved everything about this hotel!
Wonderful hotel! Close walk to everything. Service was outstanding, our room was beautiful and by far the best breakfast I have ever had in Europe!! Definitely coming back and already recommended it to friends.
於 2023 年 10 月住了 2 晚

10/10 優異

Carly

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We loved our stay here, the hotel is in an ideal position, the staff are so friendly and the room was kept lovely and clean.
於 2023 年 10 月住了 3 晚

10/10 優異

Sara

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was beyond our expectations. Staff very friendly and booked our tours and transportation. Food and restaurant were great
於 2023 年 10 月住了 3 晚

10/10 優異

Christopher

於 2023 年 8 月住了 4 晚

10/10 優異

Tamara H

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Loved this Hotel!
Loved staying here for 3 nights on our 2 week trip in Sicily. One of our favorite hotels of our stay. Service was outstanding, location was great with an easy walk to town a few blocks away. The restaurant was fabulous and the breakfast was the best one we experienced while in Sicily. The room was very comfortable.
於 2023 年 8 月住了 3 晚

10/10 優異

Behtash

讚好：整潔度、職員與服務和住宿狀況
Very clean property, helpful staff
於 2023 年 8 月住了 5 晚

10/10 優異

Antonella

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Our Villa was Spacious . Beautiful bedrooms . Two full baths . Two patio doors to walk out terrace with three loungers and 6 seat dining table . Staff at main hotel were all so helpful and polite .
於 2023 年 7 月住了 1 晚

10/10 優異

Adrienne

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel, lovely staff, outrageously delicious breakfast. I really liked the lemur wallpaper in the elevator!

8/10 不錯

Carlos

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel razoável instalações precisando de uma reforma! Água do chuveiro no banheiro da Villa é deficiente, se tiver dificuldade de locomoção esqueça!! É uma verdadeira prova de escalada! Café da manhã Bom!! Nada extraordinário… Funcionários atenciosos
於 2023 年 7 月住了 2 晚

8/10 不錯

Owen

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Enjoyed our 4 night stay at Carlotta. Great location to walk to town with-many restaurants to choose from. Valet parking makes leaving the car a breeze. Staff super friendly and ready to help. Breakfast on the rooftop is a great way to start the day. Family of 4.
於 2023 年 6 月住了 4 晚

10/10 優異

Karen

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing hotel.. thank you Andrea & the entire staff. We had a very memorable experience!
於 2023 年 6 月住了 2 晚

10/10 優異

ernst

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Fantastic staff. Very helpful. Beautiful views.
於 2023 年 5 月住了 1 晚

10/10 優異

Daniel (Carefree)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice property. Great view from the room.
於 2023 年 5 月住了 4 晚

10/10 優異

cynthia

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 3 晚

10/10 優異

Paul

於 2023 年 4 月住了 3 晚

10/10 優異

Caroline

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Zauberhaftes Hotel, mit viel Liebe und Geschmack eingerichtet, extrem freundliches und sehr bemühtes Personal. Atemberaubender Blick aus dem Restaurant auf dem Dach. Ein Aufenthalt in diesem Hotel ist eine richtige Auszeit vom Alltag und der Realität! Wir kommen definitiv wieder.
於 2023 年 4 月住了 5 晚

10/10 優異

Johanne

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great getaway
Beautiful very clean place Staff very friendly and helpful place Great location
於 2023 年 3 月住了 2 晚

10/10 優異

Edna Tiemi

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excelente localização
Hotel com muita classe, mas para acessar a suite junior que eu havia reservado é preciso enfrentar muitas escadas. O serviço foi excelente, o quarto e o banheiro são espaçosos e muito bem decorados. Café da manhã excelente, com uma vista maravilhosa.
於 2022 年 9 月住了 3 晚
Claudia Hotel Manager 於 2022年9月26日的回應
Thank you for the wonderful feeback and I am delighted that you had a good time.

10/10 優異

Janak

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful property and amenities.
於 2022 年 8 月住了 3 晚
Claudia Hotel Manager 於 2022年9月26日的回應
Thank you for the wonderful feeback !

10/10 優異

MARK

於 2022 年 6 月住了 3 晚

10/10 優異

Kyeong-Soo

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Among many things we liked over our well-long stay at Villa Carlotta, we really appreciated the daily transport to and from the beach (Carabella). Also the rooftop restaurant with beautiful views of the sea was excellent!
於 2022 年 6 月住了 7 晚
Claudia Hotel Manger 於 2022年6月25日的回應
Thank you for being with us. We are really happy that you had a great stay with us, your comment gratifies us for the efforts we make to make our guests' stays fantastic.. Claudia

8/10 不錯

Susanna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 5 晚
Simona at reception 於 2022年6月14日的回應
Thank you Susanna, we look forward to having you again as special guests! Ciao

10/10 優異

Kim

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property is situated in a great location. Staff were friendly and very helpfull. Hotel was very comfortable with amazing views from the restaurant. Breakfast was fabulous.
於 2022 年 6 月住了 3 晚
Claudia Hotel Mangager 於 2022年6月12日的回應
Thank you for your nice review and we are happy that you enjoyed your stay. Thank you for staying with us!

10/10 優異

Serina

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Beautiful property and attentive staff.
於 2022 年 5 月住了 1 晚
Claudia Hotel Manager 於 2022年6月12日的回應
We are happy that you had a pleasant stay, reading your comment makes us happy. Thank you for staying with us.

10/10 優異

Rob

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Awesome
Amazing property! We loved the room and the impeccable service. We will definitely return.
於 2022 年 5 月住了 4 晚
Claudia Hotel Manager 於 2022年6月12日的回應
How nice to read your words! We are happy that you had a nice stay and look forward to seeing you soon.

10/10 優異

Natalie

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed in the Two Bedroom Villa/Apartment 4, which was extremely spacious and accommodating. The staff was extremely helpful and attentive and when we did have a minor issue, they more than made up for it. The hotel is beautifully decorated and in a very central, yet quiet location. The view was unbeatable and I can’t wait to return! 5 stars!
於 2022 年 5 月住了 3 晚
Claudia Hotel Manager 於 2022年6月12日的回應
We are happy that you had a pleasant stay, reading your comment makes us happy. Thank you for staying with us.

10/10 優異

David (Vancouver)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Third time back and have already booked our next trip. It's a lovely boutique hotel with friendly staff and beautiful rooms. Breakfast is cute with remarkable views. It's like you're staying with family. Super walkable to town.
於 2022 年 5 月住了 4 晚
Claudia Hotel Manager 於 2022年6月12日的回應
We are happy that you had a pleasant stay, reading your comment makes us happy. Thank you for always coming back to us

10/10 優異

Richard

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 4 月住了 1 晚
Claudia Hotel Manager 於 2022年6月10日的回應
Dear Mr. Richards, thank you for your positive comment and we are happy that you enjoyed your stay. We hope you will visit us again!

10/10 優異

Guilherme

於 2022 年 4 月住了 2 晚
Simona 於 2022年5月2日的回應
Thank you so much for your positive review! We hope to have you as valued guests very soon, Simona, reception

10/10 優異

Charles LE

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 10 月住了 2 晚

10/10 優異

Sabrina

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 6 晚

8/10 不錯

Maurice

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Delightful apartment belonging to hotel. Great view. Lovely breakfast in hotel (extra). Very helpful staff.
於 2021 年 9 月住了 4 晚

10/10 優異

Claudio (Maple)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent service. Good breakfast. Room was lovely.
於 2021 年 9 月住了 3 晚

10/10 優異

Olivia

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 9 月住了 2 晚

10/10 優異

真實旅客

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nous étions en appartement et avons passé un agréable séjour Nous reviendrons sans hésiter
於 2021 年 7 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
Charmant mais assez cher
L’hôtel est charmant avec une belle vue. On nous a offert un upgrade c’est très gentil. Seul bémol : parking payant à 25€ qui est assez cher, et pas de l’eau fraîche dans la chambre
於 2021 年 7 月住了 1 晚

10/10 優異

PAOLO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Taormina magica, hotel charmissimo
Non ci sono parole per descrivere Taormina, dovete andarci e perdervi nelle sue stradine. Purtroppo abbiamo soggiornato presso Villa Carlotta solo 1 notte. Assolutamente di charme, perfetto rapporto dimensione/qualita' in ogni dettaglio, dalla palestra al ristorante con terrazza vista mozzafiato, all' arredamento delle stanze. Colazione di ottima qualita', come pure il ristorante presso cui abbiamo cenato. La signora alla reception e' gentilissima, e ciliegina ci hanno lasciato la suite nonostante il mio downgrade causa impossibilita' di viaggiare di mia figlia. Vale assolutamente il meritato punteggio.
於 2021 年 7 月住了 1 晚

10/10 優異

真實旅客

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
a true gem
於 2021 年 6 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 6 月住了 7 晚

4/10 欠佳

STEFANO

讚好：客房舒適度
不滿：整潔度
Inflated Hotel Rating
We selected Villa Carlotta based on the high rating and favorable reviews. We stayed in one of the hotel’s apartments: coffee cups and silverware dirty, washer/drier moldy. “Shabby chic” overall condition, tasteful interior decor. Large roof terrace with great views, but not well maintained, felt unused and abandoned. Staff uncreative with remedying cleanliness situation despite being well tipped upon arrival. Rather than comping return airport transfer or a night’s stay, €20 breakfast was comped, plus a bottle of wine upon departure. We don’t drink, so this was a presumptuous and ultimately irrelevant gesture. The hotel rating is not commensurate with the property’s condition and the staff lacks experience with skillful troubleshooting.
於 2021 年 6 月住了 4 晚
The owner 於 2021年6月25日的回應
Dear Stefano, thank you for your review. Actually all your comments are non sense. Since you arrived "because of Covid" you asked not to clean your apartment as well as your friend so after 4 days of wind, little desert rain, it wasn't totally clean. I would like not to add anything else for fairplay, just one thing: our Hotel is ranked 9,8 out of 10, so who is the problem? Arrivederci, Mr. A. Quartucci