大堂

Motel 6 Temple, TX的評價

2 out of 5
Motel 6 Temple, TX
802 North General Bruce Drive, Temple, TX

評價

6.6
10 分評分,優異;198 則評價中有 53 則" "
8 分評分,不錯;198 則評價中有 48 則" "
6 分評分,一般;198 則評價中有 29 則" "
4 分評分,欠佳;198 則評價中有 23 則" "
2 分評分,很差;198 則評價中有 45 則" "

6.6/10 

整潔度

7.4/10 

職員與服務

5.6/10 

設施服務

6.4/10 

住宿狀況

6.6/10 

環保程度

評價

6/10 一般

Kyle

於 2024 年 5 月住了 1 晚

2/10 很差

Melisa (Round Rock)

不滿:整潔度、職員與服務、設施服務和住宿狀況
Staff was rude, front desk told my husband that he was assaulting her while he was on the phone with me because he was wanting a refund
於 2024 年 3 月住了 8 晚
Brand Experience Team 於 2024年4月24日的回應
Hi Melisa,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 欠佳

SteVee

於 2024 年 3 月住了 1 晚
Brand Experience Team 於 2024年4月18日的回應
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 很差

tanya

讚好:整潔度
不滿:職員與服務
The guy was rude and didn't want to gives us Towels and Bath cloths plus we had to wait hours cause he didn't send anyone to get the room Ready
於 2024 年 3 月住了 1 晚
Brand Experience Team 於 2024年4月11日的回應
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 很差

Fayanna

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Worst place ever
於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年4月11日的回應
Hi Fayanna,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 很差

Francisco

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
I would like if i can get a reembertment or something because it was bad there was too many roaches and restroom was dirty the shower curtain was dirty with mold. I know its a cheap hotel but its unsanitary
於 2024 年 3 月住了 4 晚
Brand Experience Team 於 2024年4月11日的回應
Hi Francisco,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 不錯

SteVee

家人同遊, 親子同遊
讚好:職員與服務和住宿狀況
不滿:設施服務
Ms. Hema at the front desk is very helpful, she always has a smile on her face and willing to go above and beyond! Her Customer Service is impeccable! Oh yes the guy at the front with the curly hair is cool too! All of the housekeepers and maintenance people are great as well!
於 2024 年 3 月住了 2 晚
Nancy Y. 於 2024年4月3日的回應
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 很差

Michael

The room wa dirty. The towels were stained. The bedding was stained and unclean. I didn’t even stay the whole night. I just left and went and stayed somewhere else. I would like to have my money back. It was just terrible. Not worth 78.00.
於 2024 年 3 月住了 1 晚
Brand Experience Team 於 2024年3月27日的回應
Hi Michael,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 欠佳

Ashlie

不滿:整潔度、職員與服務、設施服務和住宿狀況
Not what it use to be
於 2024 年 3 月住了 1 晚
Nancy Y. 於 2024年3月20日的回應
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 很差

Dwayne

讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
They had roaches
於 2024 年 3 月住了 1 晚
Brand Experience Team 於 2024年3月12日的回應
Hi Dwayne,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 一般

Valerie

伴侶同遊
Bed was hard and room had a bad stench
於 2024 年 3 月住了 2 晚
Brand Experience Team 於 2024年3月12日的回應
Hi ValerieWe appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

8/10 不錯

Raven

於 2024 年 2 月住了 2 晚

10/10 優異

Charles (Converse)

讚好:職員與服務
不滿:住宿狀況
If you want a cheap stay, this is your place. If you want bugs in the room, cigarette holes on your bed cover, dirty bathroom/tub, and to second guess what made you choose here...this is also your place.
於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年3月12日的回應
Hi Charles,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 優異

Stephanie

讚好:職員與服務和住宿狀況
Quiet need to work on roaches. Couldn't find my reservation so I lost $222. Paid extra so I could have a place to sleep
於 2024 年 2 月住了 3 晚
Nancy Y. 於 2024年3月6日的回應
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

10/10 優異

Dwayne

讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked the staff
於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年2月22日的回應
Hi Dwayne,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

2/10 很差

Jose

不滿:整潔度、職員與服務和住宿狀況
Muy mal
於 2024 年 2 月住了 3 晚
Brand Experience Team 於 2024年2月22日的回應
Hola Jose,Gracias por tu valoración, por favor, danos la oportunidad de mejorar tu experiencia en tus futuras reservas.Maz K.#Team6

2/10 很差

Deanna

不滿:住宿狀況
The service was fine, it was the room, door didn’t want to open-no knob. Cockroaches, yuck
於 2023 年 12 月住了 1 晚
Brand Experience Team 於 2024年2月14日的回應
Hi Deanna,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

8/10 不錯

Joilena

於 2024 年 1 月住了 4 晚

4/10 欠佳

Bonnie

不滿:整潔度和職員與服務
於 2024 年 1 月住了 1 晚

10/10 優異

Deborah

於 2024 年 1 月住了 1 晚

6/10 一般

Victor

於 2023 年 12 月住了 1 晚

4/10 欠佳

Natallia

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Cheap motel and it shows
From check in to check out I felt like an inconvenience. The bed was hard as a rock. You could see day light through the outside door. It had and awful smell that kept coming back even after we sprayed lysol. No amenities whatsoever. Had to have maintenance come to fix the TV.
於 2023 年 12 月住了 1 晚
Brand Experience Team 於 2023年12月26日的回應
Hi Natallia, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 不錯

Glenda

6/10 一般

CARLOS

家人同遊
讚好:整潔度
Muy caro y falta remodelarlo

8/10 不錯

Angie

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place to stay, need a little softer bed,it was a rock
於 2023 年 11 月住了 1 晚
Brand Experience Team 於 2023年12月12日的回應
Thanks for your review, we really appreciate the support. We look forward to seeing you again soon! Cameron A. #Team6

10/10 優異

jennie

讚好:職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚

8/10 不錯

Kevin

商務旅客
讚好:職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

2/10 很差

Susan

商務旅客
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 4 晚

8/10 不錯

Jimmy

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was great and it was easy to check in. Thanks for great stay.
於 2023 年 10 月住了 1 晚
Nancy Y. 於 2023年11月7日的回應
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 一般

Jason

讚好:職員與服務
不滿:住宿狀況
Just a bed
於 2023 年 10 月住了 1 晚

10/10 優異

Ruben

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 優異

Karina

讚好:職員與服務和客房舒適度
不滿:整潔度和住宿狀況
於 2023 年 10 月住了 1 晚

8/10 不錯

Abdon

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

10/10 優異

Michael

於 2023 年 9 月住了 1 晚

2/10 很差

Christopher

於 2023 年 8 月住了 1 晚

4/10 欠佳

Susan

This property was old and it showed.
於 2023 年 7 月住了 1 晚
Brand Experience Team 於 2023年7月28日的回應
Hi Susan, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

8/10 不錯

michelle v.

於 2023 年 7 月住了 1 晚

8/10 不錯

Alexis (Temple)

於 2023 年 7 月住了 2 晚

6/10 一般

Alexis (Temple)

讚好:整潔度
Still doing repairs
於 2023 年 7 月住了 2 晚
Brand Experience Team 於 2023年7月12日的回應
Hi Alexis, Thanks for your review, we really appreciate the support.  Maz K. #Team6

8/10 不錯

Ruben

商務旅客
讚好:職員與服務
It was a nice Motel 6. There are remodeling projects going so in certain areas of the hotel, it’s messy. Which is expected.
於 2023 年 6 月住了 1 晚
Nancy Y. 於 2023年7月6日的回應
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 一般

Patricia Helen

伴侶同遊, 寵物同遊
讚好:職員與服務
不滿:整潔度
Was cheap but over priced for how unkempt the rooms are. Very bonus and mold growing on walls and tub. Needs to be better cared for
於 2023 年 6 月住了 2 晚
Nancy Y. 於 2023年7月6日的回應
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 優異

Diane

商務旅客
讚好:整潔度
Need new and fresh beds, mattresses and curtains and linens including comforters; old and smelly. Otherwise pleasing for the price staff is excellent
於 2023 年 5 月住了 4 晚
Brand Experience Team 於 2023年6月28日的回應
Hi Diane, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsLilith#Team6

6/10 一般

Dianna

於 2023 年 5 月住了 1 晚

10/10 優異

Diane

商務旅客
讚好:職員與服務和住宿狀況
Price
於 2023 年 5 月住了 2 晚
Brand Experience Team 於 2023年6月1日的回應
Hi Diane, Thank you for the perfect rating!! Maz K. #Team6

6/10 一般

Cody

多人同遊
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
Me and my college son stayed here for a night. It was clean enough for us and could tell it had been remodeled not long ago. But half the property seemed to be longer term occupants and a bit more seedier. Not exactly a place I'd choose to stay with my wife and younger kids.
於 2023 年 4 月住了 1 晚
Brand Experience Team 於 2023年5月10日的回應
Hi Cody,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 優異

Steve

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚

2/10 很差

Jeffrey

於 2023 年 4 月住了 1 晚

10/10 優異

Rockie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚

8/10 不錯

Sue

親子同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My room was not ready at 3:30 for check in. But, when i was able to check in the room was clean and nice. Staff was very friendly.
於 2023 年 2 月住了 2 晚

10/10 優異

Rhonda

商務旅客
讚好:整潔度、職員與服務和客房舒適度
於 2023 年 2 月住了 2 晚