Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
An electric car charging station, express check-out and express check-in
Tour/ticket information, a gift shop and concierge services
Extra conveniences in all rooms include:
Bathrooms with eco-friendly toiletries and shower/bath combinations
TVs with cable channels
Free infant beds, electric kettles and daily housekeeping
Awards and affiliations
Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Languages
Dutch, English
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and public transport
Electric car charging station on site
Wheelchair-accessible parking available
Food and drink
1 restaurant
1 bar
Room service available
Restaurants on site
Verne
Things to do
Bike rentals
Bike parking
Fitness centre
Family friendly
Free cots/infant beds
Laundry facilities
Soundproofed rooms
Conveniences
ATM/banking services
Lift
Front-desk safe
Gift shop/newsstand
Vending machine
Water dispenser
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
Conference space (5920 square feet)
Meeting rooms - 12
Outdoors
Garden
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)
More
100% renewable energy
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Smoke-free property
Vegan dining options
Vegetarian dining options
Water dispenser
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Free cots/infant beds
Bathroom
Bathroom (partially open)
Eco-friendly toiletries
Hairdryer
Shampoo
Shower/bath combination
Soap
Toilet paper
Towels
Entertainment
TV channels
TV
Food and drink
Coffee/tea maker
Electric kettle
Minibar
More
Bulk dispenser for toiletries
Desk
Energy-saving switches
Iron/ironing board (on request)
Phone
Safe
Soundproofing
Water-efficient showers only
Water-efficient toilets only
Policies
Check-in
Express check-in available
Check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property is also known as
NH Den Haag Hotel The Hague
NH Den Haag Hotel
NH Den Haag The Hague
NH Den Haag
Nh Hotels The Hague
Nh Hotel The Hague
NH Den Haag Hotel
NH Den Haag The Hague
NH Den Haag Hotel The Hague
NH Den Haag Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 277 out of 690 reviews" "
10 - Excellent
277
Rating 8 - Good. 320 out of 690 reviews" "
8 - Good
320
Rating 6 - Okay. 61 out of 690 reviews" "
6 - Okay
61
Rating 4 - Poor. 21 out of 690 reviews" "
4 - Poor
21
Rating 2 - Terrible. 11 out of 690 reviews" "
2 - Terrible
11
9.0/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
4/10 Poor
Chelsea Dawn Anastasia van
Travelled with partner
9 Apr 2024
Disliked: Cleanliness, amenities
I booked a room with a king size bed, I got two twins. They put a topper on the twins after I fell between them. There were weird liquid stains all over the yellowed sheets and what appeared to be old blood stains. Most of the staff were friendly some were not. it is quiet which is nice but the overall condition is not great. I had to switch plugins to use the lamp and the coffee maker as one outlet was dead. They ran out of coffee pods so I had to buy some.
Staff were friendly and hotel room was nice and clean. Only negative for me was that the aircon didn't get cold enough for the thick duvet so I was sweating the first night. Easily solved by sleeping on top rather than under it.
Location of the hotel is ok as the station is not too far to walk.
I was allocated a room where there were building works going on. I was assured that the works would be completed by 8pm local time. However I was awoken by very loud thudding noises and drilling at 2, 3 and 4am in the morning. I did not get any sleep. When I called reception, I had to justify and prove the noise was there (she arrived just when there was a pause). Luckily the noise started again whilst I was trying to find recordings of the previous noise on the phone but really why was I asked to prove there was unbearable noise all morning/night? I was eventually moved to the 8th floor, where the carpet was outdated and there was a strong stench of cigarette smoke. This was at approximately around 5:30am. I was about to get about 2 hours sleep.
I am pretty sure the staff were aware of the ongoing works and the noise, and they could have made more of an effort to allocate a more appropriate room for my stay.
All in all, the worst hotel I've stayed at for business. I don't really find the time to write reviews but my experience was so awful, I felt compelled to leave a review for this one.
We were able to check in early and checked out late for free. Staff was so friendly and helpful. Breakfast was amazing too. Would definitely stay again