Elgin The Highlands of Elgin Hotels

"Friendly staff and clean facilities "

"Great friendly and attentive Staff. Nice large rooms with all you need for a multiple day stay. Cleaning staff did a wonderful job mli g our sty even better. Good variety for breakfast each morning. The kids had a fun time each evening in the indoor pool with lots of towels available to use. Would definitely recommend. "

"Not a typical embassy suite. Room is very small. Sound proof is terrible. And the sound of AC makes you awake whole night."

"Great staff. Close to stores, restaurants, and other amenities."

"Good visit with friends"

"The breakfast was great. The staff were polite "

"Staff were great. Room was mediocre. The carpets are stained, paint is chipping, part of the heat/AC unit was unattached and sitting adjacent. The AC was SO LOUD and rattled we turned it off completely. The room reeked of hideous disinfectant/deodorizer which gave me a headache, I had to open the window and stand in the doorway to get cross breeze to clear it out. The in-room “coffee” was gross brown water and the free lobby coffee wasn’t any better. When I asked the night crew for an extra blanket (see heat/AC unit above) the gentleman said he didn’t think they had any. No, the hotel was not sold out. They did manage to find a blanket so I didn’t freeze. As a Hilton property, I expect a lot better. There are several better options in the area than this. "

"Yes"

"Our room was spacious, clean and well appointed. I love a bathroom with good lighting and the tv in the vanity mirror was fantastic to catch the morning news as we got ready!! The staff was exceptional. From check in, to drinks at the bar, to room service, everyone was incredibly friendly and professional. I highly recommend Hotel Arista. "