Newark Thomas Edison National Historic Site Hotels

"The room waa very clean and spacious. Staff were very friendly and helpful. The breakfast was good but they could do better with portion size. The eggs looked a little small to me. They need to have more than one server in the morning. There was a guest that waited about 15 min for the person to come out of the kitchen. Also putting barriers out make it look like the area is closed. "

"My letter to the Hotel Manager. Mr. Deen I have had many live events at the Robert Treat Hotel including Live Boxing Matches featuring Al Ice Cole, Charles the Natural Murray, Shannon Briggs back in the nineties, and I have hosted many events there afterward. Our stay was always issue-free, and the service was outstanding. I was shocked to hear this from our head of accounting Robert Boyle who never complained about where he stayed including Motel 6's. The kind of behavior and customer service he received from your organization should not be tolerated by even a one-star hotel, let alone one as highly rated as yours. He had a broken thermostat that would not go down from 89 degress and was in a sweatbox. He went to the front desk and asked to be switched out to another room and they refused outright. TYhey called security on him nad the security guard was loud and beligerent. It is impossible to think the hotel didn't have another room available for Robert. You know that as well. Just inexcusable behavior Henceforth, I believe the hotel owes Robert an apology, a reprimand for the security guard and desk clerk and a free one night stay because of this situation, which, in my opinion, was caused by incompetent employees. Please confer. They never did. I will never book another event there again. Complete animals"

"Location was ideal (close to family event in Montclair). Bed was very comfortable and king-size room had a bathtub/jacuzzi. Parking was free."

"Everything was good. Rooms were cleaned air conditioning was working and it always parking."

"we love staying here and do every time we are in town. we can't find anything negative to say about them!"

"Great customer service. Friendly staff. Clean room."

"Staff was very helpful and informative about the area. The breakfast was fabo"

"Breakfast was good. Nice quiet vibe. The staff in the lobby where very helpful, would definitely recommend."

"Spent two weeks in the apartment. Nice, quiet, and walkable neighborhood. Very clean. Responsive host. Everything I needed for some light cooking. Close proximity to train to city. About a thirty min train ride to Penn Station. If I had to return to the area for an extended stay, I would definitely do so again. "