San Francisco Thornton State Beach Hotels

"Here’s a clearer, more polished version that keeps your message strong but easier to read: Edited Version: The staff was extremely rude and unwilling to accommodate simple requests. We asked for a couple of extra towels so we could help bathe my father, who is disabled, and the staff acted like it was a problem. They also refused to allow my car with handicap plates to park in the handicap parking. Later, they even called us in the middle of the night accusing us of parking there, even though we had parked in the basement. My father is in a wheelchair and cannot walk, which made the situation even more frustrating. When I asked a simple question about checking out early and whether there might be a refund, the staff member laughed at me and said, “What do you think this is?” Overall, the staff treated us like we were a burden rather than guests. It was extremely unprofessional and disrespectful. I would never recommend this place and would not stay here again. No one should be treated this way, especially when caring for a disabled family member."

"There were a few minor issues, but host was very responsive and things were sorted out quickly. This was a great place to stay in SF"

"Good location. As described in listing. "

"Great stay! Denise at front desk could not have been more welcoming or helpful! Definitely will recommend and stay again."

"Thank you for the great stay. Highly recommend!"

"Lovely comfortable place. Kitchen had everything needed."

"Very clean and a good location. Quiet neighborhood and the garage was great. We had a Chrysler Pacifica minivan and it fit. Everyone except the driver got out of the van before it parked. It would have been nice to have some additional bedding and throw blankets. The beds did not have top sheets, just a fitted sheet and comforter. The host quickly answered any questions. "

"The host is quite helpful to solve any problem. The amenities is ok."

"Amenities were extremely limited, no phone to contact front desk, there werent enough towels in room and unfortunately it was pouring outside i called from cell phone and was told to come to office to pick up towels. The room was very compact bedside lamps didnt work. The only plug in room was in the bathroom everything else was plugged into one extension cord (tv, microwave, fridge, idk what else but no spaces were available. The shower pressure was really low and took a long time to get hot. The bathroom had a skylight but LOTS of spider webs around rhe edges. The bathroom was clean upon entry but mirror had some weird black stuff on the frame. The bed was so comfortable cover was clean as i did inspect to make sure it was clean. The microwave freezer needed to be defrosted it was ice everywhere very dated and the fridge had burn marks on frame upon opening. Room came with a single serve coffee machine didnt use unsure how clean that stuff was. Tv was normal not smart capable but did have cable for local stations. Check in was simple, so was check out. My room was upstairs but the stairs were a little steep not feeling to secure. Overall I just haven't experienced a room of this calibur and i had my kid with me. Its a great deal price wise it served its purpose but, its just wasn't for me unfortunately."