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"The hotel doesn't provide hairdryer which is disappointing. There was a problem with the hot water and I was not able to take a warm shower the following morning."

"La habitación estaba limpia pero el colchón se hundía para el centro. Pésimo "

"Super easy. I arrived past the check in window but staff arranged an easy way for me to collect my keys. The location is also very convenient and I felt safe. I didn't expect my room to be cleaned overnight, but it was. I would stay again "

"The Albergue was comfortable and clean. Staff very helpful. One thing that was annoying was the bracket to hold up the shower head was broken. So could not stand under the shower. "

"Habitación limpia, el baño perfecto y muy comoda"

"Well located hotel in the heart of Vitoria-Gasteiz's Old Town, minutes walk from the train station. Ane on reception was extremely friendly and helpful. The Art Deco staircase was a real highlight and memorable feature."