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Rating 10 - Excellent. 100 out of 334 reviews" "
10 - Excellent
100
Rating 8 - Good. 148 out of 334 reviews" "
8 - Good
148
Rating 6 - Okay. 62 out of 334 reviews" "
6 - Okay
62
Rating 4 - Poor. 14 out of 334 reviews" "
4 - Poor
14
Rating 2 - Terrible. 10 out of 334 reviews" "
2 - Terrible
10
8.6/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
4/10 Poor
Verified traveller
24 Nov 2023
Liked: Cleanliness, staff & service
Thin walls and slow internet
The hotel itself is fine and location is good. But the walls are paper-thin. I could hear what the neighbours was talking about. And the internet is sooo slow.
Verified traveller
Stayed 1 night in Nov 2023
Response from 東横INN徳島駅前 くちこみ担当 on 27 Jan 2024
Thank you very much for using our hotel.Also, thank you again for giving us your thoughts at that time.We will take seriously about your opinion and use it as a material for future improvement.
8/10 Good
Ralph
26 Apr 2022
Liked: Cleanliness, staff & service
Disliked: Amenities
Ralph
Stayed 1 night in Apr 2022
10/10 Excellent
Verified traveller
Travelled with group
13 Feb 2020
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
size of the room is very small but very convenient with the facilities
Verified traveller
Stayed 2 nights in Feb 2020
6/10 Okay
Verified traveller
Travelled with family
31 Jul 2019
Liked: Cleanliness, staff & service
Water dripping on the bedsheet from the AC, though the staff fixed it the next day, wasn’t a good impression.
The staff keep you up to date and respond to emails very fast. Check-in is very quick as you pick up your key from outside in a lock box.
It was clean and the room having a washing machine is an added bonus that made it even better!
I will more than likely be booking here again when I come back to Osaka
Brian
Stayed 2 nights in Feb 2018
Response from Fukuoka on 12 Apr 2018
In this occasion you used the front of Toyoko Inn Tokushima Station indeed
Thank you very much.
Praise the word and all employees
I am very happy.
We will be using it comfortably next time as well
We refined the hotel even further, and got close to the customer
I will keep in mind the customer service.
From the bottom of your heart
We are waiting for you.