Thank you very much for staying at Henn na Hotel Tokyo Asakusabashi.Thank you very much for your feedback. Thank you for your high evaluation.Thank you for staying with us. I'm looking forward to coming again.
8/10 不錯
Ming Che
2024年1月28日
Ming Che
於 2024 年 1 月住了 3 晚
Henn na Hotel Tokyo Asakusabashi 於 2024年3月20日的回應
Thank you very much for staying at Henn na Hotel Tokyo Asakusabashi.Thank you very much for your feedback.We will use your opinions and suggestions as encouragement in the future, and will continue to strive to provide even higher quality services. Thank you for your continued support.
10/10 優異
真實旅客
2024年1月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
超乎我想像
除了床比較硬,其他都比想像中好,房間寬敞,放2大行李喼都有餘位
真實旅客
於 2024 年 1 月住了 2 晚
Henn na Hotel Tokyo Asakusabashi 於 2024年1月9日的回應
Thank you very much for choosing Henn na Hotel Tokyo Asakusabashi, and for taking the time to give us your valuable comments.We can assure you that we always try our very best to satisfy our guest requests.Our team are looking forward to welcoming you back again, it would be a great pleasure for us.
8/10 不錯
hui chuan
2023年12月22日
hui chuan
於 2023 年 12 月住了 1 晚
Henn na Hotel Tokyo Asakusabashi 於 2023年12月23日的回應
Thank you very much for staying at Henn na Hotel Tokyo Asakusabashi.Thank you very much for your feedback. We hope that you will choose our hotel the next time you come to Tokyo.
8/10 不錯
YING JUNG
家人同遊
2023年12月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
YING JUNG
於 2023 年 12 月住了 1 晚
変なホテル東京 浅草橋 於 2023年12月8日的回應
Thank you very much for using Henn na Hotel Tokyo Asakusabashi.looking forward to seeing you coming again.Henn na Hotel Tokyo Asakusabashi
Henn na Hotel Asakusabashi Manager Murozumi 於 2020年3月4日的回應
Thank you for choosing Hennna Hotel Tokyo Asakusabashi, and for taking the time to give us your reviw. Our team are looking forward to welcoming you back again, it would be a great pleasure for us.
10/10 優異
YING-WEI
多人同遊
2020年2月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
房間乾淨
距離淺草橋駅很近交通便利!附近安靜隔音也不錯!房間還行!整潔不錯
YING-WEI
於 2020 年 2 月住了 2 晚
Henn na Hotel Tokyo Asajusabashi Manager Murozumi 於 2020年3月3日的回應
Staff quite cool and no back up service for customer supporting, lack of caring customer needed.
真實旅客
於 2020 年 1 月住了 2 晚
Manager 於 2020年1月26日的回應
Thank you for choosing Hennna Hotel Tokyo Asakusabashi, and for taking the time to give us your valuable comments.
We truly apologize that we did not live up to your expectations fully.
Our team are looking forward to welcoming you back again, it would be a great pleasure for us.
10/10 優異
真實旅客
2019年12月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
淺草酒店
酒店位置很好,5分路程就到JR. 附近有很多食店。離秋葉原都係廿幾分鐘路程。酒店內有洗衫服務同埋干衣,很方便。機械人check in ,有新意。
Thank you for choosing Hennna Hotel Tokyo Asakusabashi, and for taking the time to give us your valuable review.
Our team are looking forward to welcoming you back again, it would be a great pleasure for us.
8/10 不錯
真實旅客
2019年12月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
方便
不錯,值得一住
真實旅客
於 2019 年 10 月住了 1 晚
マネージャー 於 2019年12月8日的回應
非常感谢您入住东京浅草桥海茵娜酒店。
酒店全体员工衷心期待您下次再来浅草桥时,选择本酒店。
8/10 不錯
Kei Sing
2019年12月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Kei Sing
於 2019 年 11 月住了 1 晚
Manager 於 2019年12月16日的回應
Thank you for choosing Hennna Hotel Tokyo Asakusabashi, and for taking the time to give us your valuable review.
Our team are looking forward to welcoming you back again, it would be a great pleasure for us.
Thank you for choosing Hennna Hotel Tokyo Asakusabashi, and for taking the time to give us your valuable comments.
We would like to apologize for any inconvenience that you experienced during your time with us.
It would be great if we could have the opportunity to accommodate you better in the near future.
manager Hideyasu Umetani
10/10 優異
WEN HSUAN
2019年9月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
寄放行李很方便,機器人辦理入住很有趣
寄放行李很方便,機器人辦理入住很有趣
WEN HSUAN
於 2019 年 6 月住了 2 晚
manager 於 2019年9月11日的回應
Thank you for choosing Hennna Hotel Tokyo Asakusabashi, and for taking the time to give us your valuable comments.
Our team are looking forward to welcoming you back again, it would be a great pleasure for us.
manager Hideyasu Umetani
Thank you for choosing Hennna Hotel Tokyo Asakusabashi, and for taking the time to give us your valuable comments.
Please rest assured that we take your feedback very seriously and addressed it internally, as it is our goal here at Hennna Hotel Tokyo Asakusabashi that our guests feel as comfortable and happy as poosible.
It would be great if we could have the opportunity to accommodate you better in the near future.
manager Hideyasu Umetani
Thank you for choosing Hennna Hotel Tokyo Asakusabashi, and for taking the time to give us your valuable comments.I have discussed your feedback about room cleaning with our team and we are taking the necessary steps to ensure that our staff are more accommodating.
It would be great if we could have the opportunity to accommodate you better in the near future.
manager Hideyasu Umetani
8/10 不錯
真實旅客
2019年7月30日
真實旅客
於 2019 年 7 月住了 5 晚
manager 於 2019年7月31日的回應
Thank you for staying at the Hennna Hotel Tokyo Asakusabashi. We appreciate that you took the time to input your valuable feedback.
Our team are looking forward to welcoming you back again, it would be a great pleasure for us.
manager Hideyasu Umetani
8/10 不錯
Shibeen
2019年7月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Shibeen
於 2019 年 7 月住了 5 晚
manager 於 2019年7月18日的回應
Thank you for staying at the Hennna Hotel Tokyo Asakusabashi. We appreciate that you took the time to input your valuable feedback.
Our team are looking forward to welcoming you back again, it would be a great pleasure for us.
manager Hideyasu Umetani
8/10 不錯
Joe
2019年6月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Joe
於 2019 年 6 月住了 2 晚
manager 於 2019年6月23日的回應
Thank you for staying at the Hennna Hotel Tokyo Asakusabashi. We appreciate that you took the time to input your valuable feedback.
Our team are looking forward to welcoming you back again, it would be a great pleasure for us.
manager Hideyasu Umetani
10/10 優異
CHENGYEN
2019年6月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
CHENGYEN
於 2019 年 6 月住了 2 晚
manager 於 2019年6月19日的回應
Thank you for staying at the Hennna Hotel Tokyo Asakusabashi. We appreciate that you took the time to input your valuable feedback.
Our team are looking forward to welcoming you back again, it would be a great pleasure for us.
manager Hideyasu Umetani
Thank you for staying at the Hennna Hotel Tokyo Asakusabashi. We appreciate that you took the time to input your valuable feedback.
Our team are looking forward to welcoming you back again, it would be a great pleasure for us.
manager Hideyasu Umetani
6/10 一般
真實旅客
伴侶同遊, 商務旅客
2019年6月15日
讚好:職員與服務、設施服務和住宿狀況
不滿:整潔度
Please make sure the dust is cleaned on top of the headboard and the side table. Need more work to keep the rooms clean..... Nice LG cloth dryer rack and bathroom setup. The smell of curry from the Indian Restaurant on the first floor and in the elevator 24 hours a day take some adjust to get use to. Good location from the train exit and lots of restaurant.
真實旅客
於 2019 年 6 月住了 2 晚
manager 於 2019年6月18日的回應
Thank you for staying at the Hennna Hotel Tokyo Asakusabashi. We appreciate that you took the time to input your valuable feedback.
We truly apologize that we did not live up to your expectations fully.
Thank you for bringing this matter to our attention. We will certainly share your comments with the management team and address the issues stated.
manager Hideyasu Umetani
10/10 優異
CHIN CHOU
2019年6月12日
讚好:整潔度和住宿狀況
有趣
方便,簡單的機器人酒店,很有意思,性價比高
CHIN CHOU
於 2019 年 6 月住了 1 晚
manager 於 2019年6月18日的回應
Thank you for staying at the Hennna Hotel Tokyo Asakusabashi. We appreciate that you took the time to input your valuable feedback.
Our team are looking forward to welcoming you back again, it would be a great pleasure for us.
manager Hideyasu Umetani
10/10 優異
真實旅客
2019年6月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 5 月住了 5 晚
manager 於 2019年6月2日的回應
Thank you for staying at the Hennna Hotel Tokyo Asakusabashi. We appreciate that you took the time to input your valuable feedback.
Our team are looking forward to welcoming you back again, it would be a great pleasure for us.
manager Hideyasu Umetani
10/10 優異
真實旅客
2019年5月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 5 月住了 6 晚
manager 於 2019年5月29日的回應
Thank you for staying at the Hennna Hotel Tokyo Asakusabashi. We appreciate that you took the time to input your valuable feedback.
Our team are looking forward to welcoming you back again, it would be a great pleasure for us.
manager Hideyasu Umetani
Thank you very much for choosing Hennna Hotel Tokyo Asakusabashi, and for taking the time to give us your valuable comments.
We are happy to know that all your needs are met during your stay.
Thank you for bringing this matter to our attention. We will certainly share your comments with the management team and address the issues stated.
Our team are looking forward to welcoming you back again, it would be a great pleasure for us.
,manager Hideyasu Umetani
10/10 優異
真實旅客
2019年3月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很好,酒店很新,離淺草橋站很近,去哪都很方便!酒店人員態度好,英語水平高!有免費自助行李寄存,洗衣機300日元洗一回,乾衣機100日元10分鐘!check in 不到要麻煩酒店人員出來幫手,不過也很快,check out直接在櫃台入房卡進機器就可以,一分鐘也不用,很方便!附近有些餐廳,燒烤,Lawson和7-11 ,可以找東西吃!也有兩家藥妝店可以shopping!
真實旅客
於 2019 年 3 月住了 4 晚
manager 於 2019年4月10日的回應
Thank you very much for choosing Hennna Hotel Tokyo Asakusabashi, and for taking the time to give us your valuable comments.
Our team are looking forward to welcoming you back again, it would be a great pleasure for us.
manager Hideyasu Umetani