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鉑爾曼東京田町酒店的評價

4.5 out of 5
鉑爾曼東京田町酒店
3 1 21 Shibaura, Minato, Tokyo, Tokyo

評價

9.4

完美

10 分評分，優異；332 則評價中有 240 則" "
8 分評分，不錯；332 則評價中有 75 則" "
6 分評分，一般；332 則評價中有 11 則" "
4 分評分，欠佳；332 則評價中有 4 則" "
2 分評分，很差；332 則評價中有 2 則" "

9.6/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

9.4/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Doris

於 2023 年 3 月住了 3 晚

10/10 優異

YI-TING

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 3 晚

10/10 優異

TSUI JU

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 9 晚

10/10 優異

Chiu hsia

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚
Senior Guest Experience Manager 於 2020年2月14日的回應
Dear Guest, Thank you very much for your great feedback! We look forward to welcoming you again soon. Best regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 12 月住了 5 晚
Guest Experience Officer 於 2019年12月25日的回應
Dear Guest, Thank you very much for your wonderful review! We are pleased to learn that you enjoyed your stay with us! We hope to welcome you back soon! Best Regards,

10/10 優異

Cheuk Nam

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Really good experience!
Location: very convenient/ Tamachi station and Mita Station both are easy to access to any sightseeing/travel hotspot. The room is big, stylish and clean! A large scale supermarket is down below the hotel~ Dont have to worry about buying anything~
於 2019 年 12 月住了 7 晚
Guest Experience Officer 於 2019年12月25日的回應
Dear Guest, Thank you very much for choosing Pullman Tokyo Tamachi on your recent trip and taking the time to share your experience. We are pleased to hear that you had a great time with us and enjoyed the neighborhood that surrounds our hotel. We are all looking forward to welcoming you in near future. Best Regards,

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 12 月住了 5 晚
Senior Guest Experience Manager 於 2019年12月20日的回應
Dear Guest, Thank you very much for your feedback! We look forward to welcoming you again soon. Best regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 4 晚
Guest Experience Officer 於 2019年10月18日的回應
Dear Guest, Thank you very much for your wonderful review! We are pleased to hear you had a great time with us and looking forward to welcoming you soon!

10/10 優異

TING

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很好的酒店
酒店位置很方便，从成田机场过去有直达的地铁，地铁站步行到酒店不到10分钟。酒店旁边有便利店和很多餐厅，大门对面步行2分钟还有一家免税药妆店。 房间很干净，前台服务和客房服务人员都非常好。早餐还不错，自助的鲜榨橙汁营养又好喝。 总体很好，下次来日本还会入驻，谢谢！
於 2019 年 8 月住了 3 晚
Guest Experience Officer 於 2019年9月17日的回應
尊敬的 Guest, 非常感谢您和我们在一起! We are pleased to hear that you had a great time with us and enjoyed the neighborhood surrounds our hotel. We are all looking forward to welcoming you in near future. 謝謝! Best Regards,

10/10 優異

真實旅客

於 2019 年 8 月住了 6 晚
Guest Experience Officer 於 2019年8月13日的回應
Dear Guest, Thank you very much for choosing us for your recent stay and 5 starred review! We are pleased to hear you had a great time with us. Hope to welcome you back in near future! Best Regards,

10/10 優異

Chi-Yao

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 1 晚
Guest Experience Officer 於 2019年7月27日的回應
Dear Guest, Thank you very much for your great review! We are pleased to hear that you had a great time with us. We all look forward to welcoming you in near future! Best Regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
房間夠大 撘JR非常方便
交通方便 房間夠大 不過洗手間沒有門鎖 以及掛勾不足 沒有書枱/梳粧枱 希望酒店善用房間空間 可以加設以上設施 更為方便
於 2019 年 5 月住了 6 晚
Senior Guest Experience Manager 於 2019年6月24日的回應
Dear Guest親愛的客人, Thank you very much for the great comment! I am very happy to know that you liked our location & room. For the detail tools in the room, we will try our best to improve for more comfortable stay. 謝謝& 再見！

10/10 優異

CH.L

讚好：整潔度、職員與服務、設施服務和住宿狀況
The location is quite good where nearby tokyo station. I really like this new hotel, thanks!
於 2019 年 5 月住了 4 晚
Senior Guest Experience Manager 於 2019年5月19日的回應
Dear CH.L, Thank you very much for the great comment! We are glad to know that you liked our brand new Pullman. Looking forward to welcoming you again soon! Best Regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 2 晚
Senior Guest Experience Manager 於 2019年5月19日的回應
Dear Guest, Thank you very much for the great comment! Looking forward to welcoming you again soon! Best Regards,

8/10 不錯

真實旅客

於 2019 年 4 月住了 2 晚
Senior Guest Experience Manager 於 2019年4月26日的回應
Dear Guest, Thank you for the great comment! We are looking forward to welcoming you again soon. Best Regards,

10/10 優異

各Huangchienhsin

讚好：整潔度和職員與服務
位置絕佳 房間寛大 細部講究 床舖舒適，
於 2019 年 3 月住了 4 晚
Senior Guest Experience Manager 於 2019年5月4日的回應
Dear 各Huangchienhsin. Thank you for the great review and comment! We are glad to know that you enjoyed your stay with us. Looking forward to welcoming you again soon! Best Regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 1 晚
Pullman Tokyo Tamachi 於 2019年4月17日的回應
Thank you very much for recommending Pullman Tokyo Tamachi. We hope we can have another chance to satisfy your needs soon.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very good hotel, worth for a stay
Very good hotel, worth for a stay
於 2019 年 3 月住了 1 晚
Pullman Tokyo Tamachi 於 2019年4月17日的回應
Thank you very much for recommending Pullman Tokyo Tamachi. We're happy to know that you enjoyed to stay with us.We hope we can have another chance to satisfy your needs soon😊

8/10 不錯

Kok Wai

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
超值
除入住當天酒店信用咭機不能正常運作外, 其他一切都非常滿意! 另外多得一位酒店前台說普通話女職員(好見)電話聯絡及代為預訂 採摘士多啤梨園, 列印相關資料放入信封並放入房邊
於 2019 年 3 月住了 6 晚
Senior Guest Experience Manager 於 2019年4月26日的回應
Thank you for the great comment! Glad to know that Ms.Yoshimi (好見) assisted your stay. We are looking forward to welcoming you again soon. Best Regards,

10/10 優異

Chun jung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Luxury, good service ,nice & comfortable room
Best service, convenient location
於 2019 年 1 月住了 2 晚
Senior Guest Experience Manager 於 2019年4月26日的回應
Thank you for the great comment! We are looking forward to welcoming you again soon. Best Regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 2 月住了 5 晚
Guest Experience Officer 於 2019年8月5日的回應
Dear Guest, Thank you very much for choosing pullman Tokyo Tamachi, and we appreciate that you have taken the time to review our hotel. However I am sorry for the very late reply. We are very pleased to hear that you have enjoyed your time with us! We hope to welcome you back again at pullman Tokyo Tamachi soon. Sincerely,

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
服务好早餐品种少地理位置一般
服务挺好前台很专业 房间虽小还算不错 整洁 但是早餐的品种少基本上是西餐 地理位置一般
於 2019 年 2 月住了 1 晚
Guest Experience Officer 於 2019年8月5日的回應
Dear Guest, Thank you very much for choosing pullman Tokyo Tamachi, and we appreciate that you have taken the time to review our hotel. However I am sorry for the very late reply. We are very pleased to hear that you have enjoyed your time with us and the neighborhood that surrounds our hotel. Your valuable comments are very important for our improvement. 我们期待在不久的将来欢迎您! Sincerely,

10/10 優異

CHUAN YI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
地理位置比預計要方便許多，同時有JR線的田町站以及東京都營的三田站(淺草線)，要去哪都很方便。若是飛羽田機場的遊客應該是CP值相當高的地點。我們這次是家庭旅遊，嬰兒的用品方便，空間很舒適(加大床)，嬰兒床高度也可以自己調整。飯店位置家在田町站旁，同一層有7-11，一樓有超市，附近有一般藥妝店，手推車方便，道路也很寬敞。
於 2019 年 2 月住了 3 晚
Guest Experience Officer 於 2019年8月5日的回應
Dear Guest, Thank you very much for choosing pullman Tokyo Tamachi, and we appreciate that you have taken the time to review our hotel. However I am sorry for the very late reply. We are very pleased to hear that you have enjoyed your time with us and the neighborhood that surrounds our hotel. 我们期待在不久的将来欢迎您! Sincerely,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel
A very nice hotel with cool decor. Just a bit difficult to find the location when driving. As it’s not in the GPS
於 2018 年 12 月住了 1 晚
Guest Experience Officer 於 2019年8月2日的回應
Dear Guest, Thank you for your lovely review and I am sorry for the very late reply. We are pleased to hear that you enjoyed your stay with us, especially the modern Japanese décor! However I do also apologize the inconvenience about our location after long journey. Tamachi area is now being developing and our hotel is sometimes not shown in GPS. We have shared your valuable comments with our team and used it to our improvement. Once again, thank you very much for your feedback and we look forward to welcoming you back soon. Best Regards,

10/10 優異

Yuen Tin Louisa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常满意
於 2018 年 12 月住了 4 晚
Guest Experience Officer 於 2019年8月2日的回應
Dear Guest, Thank you very much for your wonderful review and I am sorry for the very late reply. We all look forward to welcoming you soon! Best Regards,

8/10 不錯

Po Ping Henry

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 4 晚
Guest Experience Officer 於 2019年8月2日的回應
Dear Guest, Thank you very much for your wonderful review and I am sorry for the very late reply. We all look forward to welcoming you soon! Best Regards,

8/10 不錯

Larry

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The room size is reasonable as a hotel in Tokyo. The shower facility is good.
於 2018 年 12 月住了 5 晚

8/10 不錯

真實旅客

於 2018 年 12 月住了 4 晚

8/10 不錯

shu-chun

讚好：整潔度和職員與服務
下次要訂大一點的房間
房間有點小，沒有適當的桌面可用。
於 2018 年 11 月住了 6 晚

8/10 不錯

cheng C.C (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location. Modern & cosy design, recommended!
於 2018 年 11 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
喜欢并且还会来
真的很喜欢这家酒店，下次还会来！有艺术感、房间大、服务好，位置也算是蛮方便的。
於 2018 年 11 月住了 4 晚

10/10 優異

Wenlung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 1 晚

10/10 優異

Manoj (Pleasanton)

多人同遊
Location and the customer Service by the front desk Staff. Thanks
於 2024 年 5 月住了 3 晚
Pullman Tokyo Tamachi 於 2024年5月14日的回應
Dear Manoj,Thank you for your feedback! We are pleased to hear that you enjoyed our convenient location and that you had a positive experience with our front desk staff. Providing excellent customer service is a top priority for us, and we are delighted that it made your stay memorable. We appreciate your kind words and look forward to welcoming you back again soon!Kind regards,

10/10 優異

Mohan

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location and in good condition. Staff was really helpful helping with planning a trip, reservations and other things. Room were a bit congested by US standards as there was no sitting area other than one chair.
於 2024 年 5 月住了 4 晚
Pullman Tokyo Tamachi 於 2024年5月14日的回應
Dear Mohan,Thank you for your review! We are thrilled that you appreciated our great location and the good condition of our hotel. It's wonderful to hear that our staff was able to assist you with trip planning, reservations, and other needs. Your feedback regarding the room size is valuable to us, and we will take it into consideration for future improvements. We are grateful for your kind words and hope to welcome you back for another enjoyable stay soon!Kind regards,

10/10 優異

M.

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location and great staff. Rooms have space and very clean.
於 2024 年 4 月住了 4 晚

10/10 優異

tolga

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚

8/10 不錯

Yuhei

讚好：整潔度、職員與服務和住宿狀況
Decent
於 2024 年 1 月住了 15 晚

2/10 很差

KIHO

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Hilaire

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great springboard to Tokyo. We loved that it is close to trains and a park. Both Mayumi and Jordan on the Executive Floor made a real difference in making our trip a success. Their innate knowledge of the area and fascinating excursions made our trip memorable in the best sense.
Pullman Tokyo Tamachi 於 2024年1月17日的回應
Dear Hilaire,Thank you for sharing your positive experience with us. We are thrilled to hear that our hotel was great for your Tokyo trip. It's fantastic that you enjoyed our convenient proximity to trains and a park, allowing you to easily explore the area.We are delighted to learn that staff members from the Executive Floor played a significant role in ensuring the success of your trip. Thank you for choosing our hotel, and we look forward to the pleasure of welcoming you back for another memorable stay in the future.Sincerely,

10/10 優異

Tanya (houston)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great service, they managed to check us in early and get us a room as we arrived quite early in Tokyo. We had paid for breakfast but would miss this on our last day because of an early morning flight so they packed breakfast bags for each of us. Would definitely stay here again. Also the location is very convenient with shops and the station right next door!
於 2023 年 12 月住了 2 晚

8/10 不錯

Taehoon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 3 晚

8/10 不錯

tomoko (fukuokacity)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
また利用します
於 2023 年 10 月住了 1 晚

8/10 不錯

Yuichi

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
田町駅直結 スーパーのLIFE 多くのレストランがあります バスタブが無いのだけ 少し残念です
於 2023 年 9 月住了 1 晚

10/10 優異

Christine

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It’s very convenient
於 2023 年 8 月住了 2 晚

10/10 優異

Regina

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 5 晚

10/10 優異

hitoshi

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚

10/10 優異

Dan

讚好：整潔度、職員與服務和住宿狀況
Great location.Great people.Tried the breakfast once but opted for coffee shop the other days.otherwise felt the hidden quality and ambience is great for business trips and classy guests.
於 2023 年 7 月住了 4 晚

10/10 優異

GERARDO

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice and clean hotel
於 2023 年 5 月住了 3 晚

10/10 優異

Ian

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Great luxury property located right on the Tamachi JR station. Quiet neighborhood with convenient access to Ginza, Shibuya, and Tokyo station along the Yamanote line. Staff is very courteous and attentive. Property is clean, modern, and spacious even compared to American standards.
於 2023 年 5 月住了 4 晚

10/10 優異

Kim Chah

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚