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羅森塔爾宮維斯阿歐度假酒店的評價

4 out of 5
羅森塔爾宮維斯阿歐度假酒店
Via Fossa Della Monica, 9, Torre del Greco, NA

評價

9.0

卓越

10 分評分，優異；408 則評價中有 248 則" "
8 分評分，不錯；408 則評價中有 121 則" "
6 分評分，一般；408 則評價中有 24 則" "
4 分評分，欠佳；408 則評價中有 13 則" "
2 分評分，很差；408 則評價中有 2 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

8.8/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Chris

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very helpful and curteous staff, ample parking and very good facilities - swimming pool, sunbeds etc. Great location for both Pompei and Vesuvius, 25 min from naples airport and 50 min from Sorrento. Amazing views of Naples and Mt Vesuvius.
於 2024 年 5 月住了 2 晚

10/10 優異

Antonio

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Absolutely amazing experience. The property is in a great, very accessible location. Has spectacular views, outstanding food, and every member of the staff went above and beyond to make our stay memorable, it was one of the single best experiences of my life and I will be returning at my earliest possible opportunity. Thank you to everyone at Palazzo Rosenthal !
於 2024 年 5 月住了 4 晚

10/10 優異

Patricia

於 2024 年 4 月住了 2 晚

10/10 優異

tarynn

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚

10/10 優異

Rebecca

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful setting with vesuvius on one side, sea on the other with capri. Lots of lemon bushes in flower in April and other beautiful plants. Pool not heated but we still used it lots. Staff very helpful and printed out boarding pass, guidance on where to park etc
於 2024 年 4 月住了 5 晚

8/10 不錯

DIONISIO

於 2024 年 1 月住了 1 晚

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

IARA NELY

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfeito
於 2023 年 10 月住了 1 晚

10/10 優異

Keith

於 2023 年 12 月住了 1 晚

10/10 優異

Keith

於 2023 年 12 月住了 2 晚

10/10 優異

Anne

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Great place
於 2023 年 10 月住了 1 晚

10/10 優異

Martin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Bel hôtel avec un personnel dévoué et une position centrale pour rayonner autour de Naples. Pompéi est une belle ville pour les boutiques et restaurants juste à côté. La piscine est bien entretenue et très agréable.
於 2023 年 10 月住了 12 晚

10/10 優異

IARA NELY

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel delicioso. Excelente local para visitar Napoles. Sorrento. Pompeia. E fazer dia na costa Amalfitana Vista maravilhosa. Pessoal atencioso
於 2023 年 10 月住了 4 晚

10/10 優異

Maria

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay outside of Pompeii! The staff is very friendly and let us park and leave our car to avoid the traffic around Pompeii region, the area is very quiet, and the restaurant downstairs is very good! The included breakfast was good, and the views overlooking Vesuvius and the bay are beautiful! The rooms are quiet and the beds are comfortable, would definitely stay again!
於 2023 年 10 月住了 1 晚

8/10 不錯

Nathalie

伴侶同遊
讚好：住宿狀況
Situation géographique et accès aux transports en commun difficile Environnement immédiat: isolée
於 2023 年 9 月住了 5 晚

8/10 不錯

ALEXANDER (WHITSETT)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
First of all, I commend Dominica and Antonio for their exemplary service and helping welcome us in the property. The hotel is near Pompeii and Herculaneum, two important archeological sites. The seafood dinner was great. The hotel has a great view of Vesuvius and the Gulf of Naples. The reason that my rating is not a perfect 10 was that when I was paying for my hotel bill on the last day, the credit card machine did not work as it did not connect to the network and this is bad for a 4-star hotel whose guests pays by credit card. Nothing was wrong with my credit card, but the hotel staff said their machine could not connect to the network. They suggested I pay via PayPal. I did, but PayPal charged me a very bad exchange rate. My credit card uses the most current exchange rate and that day it was around $1.05 US dollar to 1 Euro, but Paypal's exchange rate was $1.10 US to 1 Euro. I ended up paying $20 more, and that $20 went to Paypal. I was penalized $20 since the hotel's credit card machine did not work. My advice to the hotel owners - get 2 or 3 machines and make sure it works. I would never use Paypal again to pay for a foreign hotel, because they make big money off the exchange rate. I lost $20, because of this. Not happy about this aspect. This is a logistics aspect that the hotel can solve, and I advice they get a better system. This is the first hotel whose credit card system does not work, and this is a 4-Star hotel. Please correct this logistics problem.
於 2023 年 9 月住了 3 晚

10/10 優異

Esthée

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pour tous ceux qui hésite entre un logement dans Naples ou celui ci, le choix est vite fait. Vous profiterez d'un hotel au calme loin des bruits de la ville. De plus l'hébergement propose un service de navette entre l'hotel et la station de metro (gratuit). Le personnel est à votre ecoute et tres chaleureux. Nous regrettons presque de quitter l'hotel pour visiter les alentours.
於 2023 年 10 月住了 4 晚

10/10 優異

Rabia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great!!!
It was fantastic. The people working there are very friendly and professional. The restaurant at night was amazing very fresh and tasty.
於 2023 年 9 月住了 3 晚

10/10 優異

Robert

讚好：職員與服務和住宿狀況
When the balcony of your panoramic room/floor has views on one side to Vesuvius and the coast down to Sorrento, overlooking Capri on the other, you know you’ve chosen a great hotel. Staff just lovely; prices much in keeping with 4* peers. Pool refreshingly cool & location handy for both Ercolano & Pompeii
於 2023 年 9 月住了 7 晚

8/10 不錯

Marius Rolid

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Fint hotell, men dårlig service for deg som ikke har bil men er avhengig av shuttle-service som ikke fungerer.
於 2023 年 9 月住了 3 晚

8/10 不錯

Uwe

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚

10/10 優異

Dylann

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice
於 2023 年 9 月住了 10 晚

10/10 優異

Michelle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful Hotel and Wonderful Staff
The hotel is beautiful and in a lovely spot. The staff were so helpful and friendly, from giving advice to shuttling us down to the train station, nothing was too much trouble. The pool was and added bonus and made the hotel an absolute winner! Would definitely recommend.
於 2023 年 9 月住了 5 晚

8/10 不錯

MIGUEL

伴侶同遊
讚好：住宿狀況
Si no rentas auto, es un hotel poco conveniente. La propiedad es buena, las habitaciones amplias y el desayuno diario es el mismo pero no está mal. El manager (dueño) tuvo actitudes déspotas hacia nosotros pero en general la actitud del staff es buena.

10/10 優異

MJ

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was great and the staff were even better. They went out of their way to make our stay (and from what we saw, the stays of others) as enjoyable as possible. I would recommend this hotel to all.
於 2023 年 9 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Highly Recommend
Loved our stay here! The hotel staff were so kind and treated us like family. Gorgeous hotel and stunning views. About a 10 minute drive from a street with many restaurants (highly recommend Capri Blue). Loved this hotel and very cute breakfast. The hotel staff were very accommodating. The rooms are spacious. Really enjoyed our stay here!
於 2023 年 7 月住了 1 晚

8/10 不錯

Christopher

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property overall was very nice, it also looked like a very nice property to host a wedding. Our room in general was very good, the only thing I would say, is that the bathroom needs to be re-grouted and recaulked other than that my wife and I had a nice time. The staff was very accommodating and helpful. They also offer a shuttle service if you want to go to one of the docks to take a ferry to the isle of Capri.
於 2023 年 8 月住了 3 晚

8/10 不錯

Laurence

讚好：整潔度、住宿狀況和客房舒適度
Bel hôtel dans une zone peu entretenue
Bel hôtel dans un environnement assez sale, comme partout à Torre del Greco. Les rues aux alentours sont jonchées d immondices . Cela enlève beaucoup du charme. Il est nécessaire d être motorisé afin de profiter au mieux des alentours notamment des restaurants.
於 2023 年 8 月住了 3 晚

8/10 不錯

Morten

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Kan varmt anbefales, pænt og rent. Venligt personale.
於 2023 年 7 月住了 4 晚

10/10 優異

Isabelle

於 2023 年 8 月住了 2 晚

8/10 不錯

Jan Thore

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Takk for oss
Vi lå her kun en natt, men kunne godt bodd her lenger. Vi var kun på reise videre, derfor litt kort opphold. Flott hotell fin beliggenhet.
於 2023 年 7 月住了 1 晚

10/10 優異

Dusica

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 5 晚

8/10 不錯

Karin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 3 晚

8/10 不錯

Vibekke

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚

10/10 優異

Norrie

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The owner and Manager were very hands on and eager to please the guests and help in any way they could to make their/our stay in their hotel as pleasant and comfortable as possible. Upon our arrival, we were greeted with a lovely meal and wine and our room was upgraded so that we had the beautiful view of the Bay of Naploli and the Island of Capri every day. The staff were all very friendly and spoke excellent English. They were respectful but also fun. Breakfast was my favourite time as it was in a beautiful sunroom glazed all around and very spacious..bringing the outside in with beautiful coloured plants. Breakfast menues were excellent also. Antonio, The Manager, is one of the best we have had rhe pleasure to meet. He offered his services to organise trips for us to Pompeii with personal guide and Herculaneum and the City of Napoli Museum to see the artifacts from Pompeii and surrounding areas. He was genuinely pleased to help make our stay there as pleasant and informative as possible and really went over and beyond for us. The owner, Luciano, of the hotel was also hands on at breakfast greeting his guests and serving too. Plus he cooked for us as well on a few occasions and he introduced us to fish (sea bass) with pasta!! Delicious! He also was available to take us and guests to various places of interest like Pompeii and come back for us at a specific time or we could call when we wanted to be collected. If he was a real gentleman too. Lovely relaxing hotel.
於 2023 年 6 月住了 6 晚

10/10 優異

Kathryn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful staff and property!
The staff at this hotel is simply amazing! The property is above the traffic of Naples in a lovely setting. Beautiful pool and accommodations. So wonderful to come back to after a busy day at Herculaneum and Villa Adriana.
於 2023 年 5 月住了 2 晚

8/10 不錯

Sharon

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Mostly good but one big bad.
Five nights.. clean, spacious rooms and friendly and accommodating staff. However, one big problem: this hotel has a ‘banquet’ room where 4 out of the five nights we were there, parties were going on with loud booming music, loud fue and sometimes children playing and shouting in the parking lot and around the hotel. Sleep was impossible during this time.
於 2023 年 5 月住了 4 晚

10/10 優異

frantisek

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 6 晚

10/10 優異

Keith

家人同遊
讚好：整潔度和職員與服務
Very nice property. The staff was great. Very good value for the price.
於 2023 年 4 月住了 2 晚

8/10 不錯

Daniel

讚好：職員與服務、設施服務和住宿狀況
A l’écart de la foule avec des vues magnifiques. De beaux équipements et de grands balcons.
於 2023 年 4 月住了 3 晚

10/10 優異

Jorge

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excelente opcion cerca de Pompeya
Es un muy buen hotel, cerca de Pompeya. La habitación era comoda, bien iluminada y ventilada. La cama estuvo bien y las almohadas eran adecuadas. El desayuno estuvo bien, tenian tres opciones, uno vital, italiano e internacional , los tres estuvieron bien. La atención del personal de la recepción fue muy buena.
於 2022 年 11 月住了 1 晚
Carmen 於 2023年1月10日的回應
Thank you so much for your review!

8/10 不錯

M.P

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 1 晚

10/10 優異

Carol

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Carmen was the most wonderful help! She was so pleasant and kind and made everything so easy for us. We loved the view of Mt. Vesuvius and the beautiful sunsets. It was also very convenient to the places we wanted to see (Mt. Vesuvius, Pompeii, and Herculaneum). If you are traveling by train, make sure you know how to get there. We assumed since it had an address in Torre Del Greco that we would take the train to there and get a taxi to the hotel. No taxis and they could not come pick us up! Apparently, there is another train station closer to them. I never really did figure it out after we got there. Anyway, our mistake. The food was excellent, especially if you like seafood. Very well prepared. An overall wonderful experience.
於 2022 年 10 月住了 5 晚

4/10 欠佳

Marek Edward

伴侶同遊
讚好：職員與服務
不滿：住宿狀況
Staff were friendly and helpful but hotel was difficult to get to (we were let down by the hotel transfer at the train station) and the rooms were very shabby. Loose cables and fittings and flickering lights throughout the room. On our last night music was blasting above our room until midnight which ruined the experience for us.
於 2022 年 9 月住了 3 晚

8/10 不錯

Susie

於 2022 年 9 月住了 1 晚

10/10 優異

Masoud

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location
於 2022 年 9 月住了 4 晚

10/10 優異

Leonard

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The hotel was nice. Our room was big and clean. The dinner was excellent.
於 2022 年 9 月住了 1 晚

10/10 優異

Philippe

於 2022 年 5 月住了 3 晚

4/10 欠佳

Andreas

於 2022 年 8 月住了 1 晚

10/10 優異

Bjarne

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A very nice hotel
A very nice stay at a good hotel. The extremely friendly and english speaking staff helped us in a lot of different situations regarding transportation, late check out etc. The pool was nice and the food was good. Location is great as it is in a quiet place and very close to Pompei/Vesuvio and some restaurants - but not that much in walking distance.
於 2022 年 8 月住了 2 晚
Carmen 於 2022年8月22日的回應
Thank you so much for your review