"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful.
By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available.
After reaching the hotel, we arrived only to find out...
"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful.
By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available.
After reaching the hotel, we arrived only to find out...
"4 días antes de salir, recibo un mensaje del dueño, al que todavía no hemos visto, diciendo que le ha fallado el servicio de limpieza y que si podíamos limpiarla nosotros por 95 € (dinero que me ha costado varios correos y 2 semanas recibir). Lo cierto es que cuando llegamos, la casa estaba deficientemente limpiada, por lo que nos quedó la sensación de que es una práctica habitual.
Casa poco preparada para el verano, mucho calor y ni siquiera un ventilador. Instalaciones obsoletas y espacios...
"4 días antes de salir, recibo un mensaje del dueño, al que todavía no hemos visto, diciendo que le ha fallado el servicio de limpieza y que si podíamos limpiarla nosotros por 95 € (dinero que me ha costado varios correos y 2 semanas recibir). Lo cierto es que cuando llegamos, la casa estaba deficientemente limpiada, por lo que nos quedó la sensación de que es una práctica habitual.
Casa poco preparada para el verano, mucho calor y ni siquiera un ventilador. Instalaciones obsoletas y espacios...
"Nous sommes allés du 24 au 26 décembre à cette location en famille. La maison est très soacieuse et très confortable. La cheminee a ete très apprécié et la vue panoramique autour de la maison est une carte postale en directe. Nous recommandons vivement ce gite et la curil de la propriétaire tres gentille "
"Nous sommes allés du 24 au 26 décembre à cette location en famille. La maison est très soacieuse et très confortable. La cheminee a ete très apprécié et la vue panoramique autour de la maison est une carte postale en directe. Nous recommandons vivement ce gite et la curil de la propriétaire tres gentille "
La Villa Luchonnaise, 5mn du Centre Ville, Télécabine et Thermes
La Villa Luchonnaise, 5mn du Centre Ville, Télécabine et Thermes
La Villa Luchonnaise, 5mn du Centre Ville, Télécabine et Thermes
La Villa Luchonnaise, 5mn du Centre Ville, Télécabine et Thermes
La Villa Luchonnaise, 5mn du Centre Ville, Télécabine et Thermes
La Villa Luchonnaise, 5mn du Centre Ville, Télécabine et Thermes
Bagnères-de-Luchon
10.0 out of 10, Exceptional, (2)
10/10
Exceptional
(2)
"Cette maison est juste parfaite pour des moments en famille ou entre amis il y a tout ce qu il faut pour Un grand jardin barbecue transats la vue sur lachaîne des Pyrénées Elle se situe à moins de 10 mn à pied du centre ville et le lac de Badech est juste à côté Nous avons passé un agréable moment Nous y retournerons sûrement "
"Cette maison est juste parfaite pour des moments en famille ou entre amis il y a tout ce qu il faut pour Un grand jardin barbecue transats la vue sur lachaîne des Pyrénées Elle se situe à moins de 10 mn à pied du centre ville et le lac de Badech est juste à côté Nous avons passé un agréable moment Nous y retournerons sûrement "
"Chalet exceptionnel pour un moment inoubliable ! Karin et Bruno ont été disponibles et nous ont accueilli chaleureusement, merci. Nous avons passé un moment fabuleux où tout s’arrête, entourés par la nature, le silence. Le bain nordique est délicieux et la vue magnifique. Le chalet est très confortable et j’ai adoré la cheminée, le poêle et sans parler de cette splendide chambre.Un moment magique…Merci, Christophe & Nathalie "
"Chalet exceptionnel pour un moment inoubliable ! Karin et Bruno ont été disponibles et nous ont accueilli chaleureusement, merci. Nous avons passé un moment fabuleux où tout s’arrête, entourés par la nature, le silence. Le bain nordique est délicieux et la vue magnifique. Le chalet est très confortable et j’ai adoré la cheminée, le poêle et sans parler de cette splendide chambre.Un moment magique…Merci, Christophe & Nathalie "
"Super appartement très bien placé.Très spacieux et très bien équipé (pour la cuisine, les loisirs, de la documentation).Communication facile.Je recommande !"
"Super appartement très bien placé.Très spacieux et très bien équipé (pour la cuisine, les loisirs, de la documentation).Communication facile.Je recommande !"
"Excellent setting - stunning views all around the apartments! Lovely big spacious 2 bedroom apartment - only downside was no air con during a heatwave! Had to ask to borrow 2 fans which didn’t really do much. Couldn’t leave the windows opened as we tried one night and got bitten to death by mosquitos!! Was unbearably hot but understand the apartments were built for the snow season! Otherwise, excellent accommodation in a beautiful setting. "
"Excellent setting - stunning views all around the apartments! Lovely big spacious 2 bedroom apartment - only downside was no air con during a heatwave! Had to ask to borrow 2 fans which didn’t really do much. Couldn’t leave the windows opened as we tried one night and got bitten to death by mosquitos!! Was unbearably hot but understand the apartments were built for the snow season! Otherwise, excellent accommodation in a beautiful setting. "
Spacious barn, comfortable for family stay. Charming place, outdoor terrace
Spacious barn, comfortable for family stay. Charming place, outdoor terrace
Spacious barn, comfortable for family stay. Charming place, outdoor terrace
Spacious barn, comfortable for family stay. Charming place, outdoor terrace
Spacious barn, comfortable for family stay. Charming place, outdoor terrace
Spacious barn, comfortable for family stay. Charming place, outdoor terrace
Bagnères-de-Luchon
10.0 out of 10, Exceptional, (28)
10/10
Exceptional
(28)
"les points fort du logement sont une décoration récente et agréable, un environnement particulièrement calme (en contrepartie il faut marcher un peu pour les courses) et des chambres qui restent fraîches l'été. L'hôte est très sympathiques et à l'écoute."
"les points fort du logement sont une décoration récente et agréable, un environnement particulièrement calme (en contrepartie il faut marcher un peu pour les courses) et des chambres qui restent fraîches l'été. L'hôte est très sympathiques et à l'écoute."
"We were 13 people, adults and old teenagers, and were very confortable in this house.
The kitchen is wide, easy to make big cooking.
The table is capable to host 14 people.
Several sofa.
Good beds.
Only thing that could be improved : the heating system is a bit oversized (a bit overheating the upper rooms), and noisy during the night."
"We were 13 people, adults and old teenagers, and were very confortable in this house.
The kitchen is wide, easy to make big cooking.
The table is capable to host 14 people.
Several sofa.
Good beds.
Only thing that could be improved : the heating system is a bit oversized (a bit overheating the upper rooms), and noisy during the night."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Room was spacious, comfortable and clean. Breakfast was an excellent selection of items with some hot options too. Car park was large and had very easy access. Walk into town took about 6 mins and not too steep at all really. Delightful stay!"
"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful.
By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available.
After reaching the hotel, we arrived only to find out our room had been given away. No notice, no explanation, and no effort to make things right. There is no person attending the “reception desk” – this is not a hotel.
To make matters worse, when we tried to call the company’s central reservations line, they said that they "don’t speak English” and hung up on us. Unacceptable behavior from any hospitality provider, let alone in the tourism industry.
This experience was not only a major disruption to our trip, but also a glaring example of how not to treat guests. We strongly advise others to think twice before booking with this property or company.
There are better options for real hotels directly across the street."
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Frequently asked questions
Are there holiday rentals in Tredos?
Yes, there are holiday rentals close to the most popular sights in Tredos, or you can select a more secluded option if you're looking for a relaxing stay. Tredos is known for its ski areas and restaurants.
What are some of the best holiday rentals that Tredos has to offer?
SUNNY HOUSE MOUNTAIN VIEW: This holiday home rental outside of Tredos is located in the mountains, and has a fireplace, a patio and a BBQ to put you at ease in your new surroundings. It has 4 bedrooms, as well as a kitchen with a dishwasher, a fridge and a stovetop, so that you can cook with friends or family. You and your friends and family can relax into your holiday with amenities such as a garden.
What’s there to see and do in Tredos?
While exploring the area, visit family-friendly sights like Vielha Ice Palace, or get outside and enjoy nature at Aigüestortes i Estany de Sant Maurici National Park. Baqueira Beret Ski Resort and Sant Climent de Taull Church are a couple of places you'll find in the wider area.
What’s a holiday rental in Tredos like?
Holiday rentals are private properties where you can stay for a few weeks, or just a few days, in Tredos. Holiday rentals offer extras like WiFi and washers and dryers so you'll feel just like you're staying in your own home. If you're concerned about a clean environment, holiday rentals can provide a sense of security away from shared hotel lifts and busy lobbies while still allowing you the excitement and enjoyment of travel. You'll also get more space in a holiday rental than in a traditional hotel, which makes a holiday rental a popular choice for a family trip or a small group gathering.
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