Tridom

The hotel staff are the best thing about the property - they simply cannot do enough to service your needs. We stayed here for a week due to its proximity to the airport and other areas we needed to attend to. The rooms around the central atrium are sufficient but VERY dated. They are dark, old fashioned and the colour scheme and decor needs an urgent revamp. The outer wings have the deluxe rooms and frankly, feel like a whole new hotel. Modern, well lit, spacious and feel like a downtown hotel. However the beds in BOTH rooms were very comfortable. The breakfast is basic but sufficient. There are free shuttle buses to the nearby malls and are a useful addition if you don't mind sticking to their time table. The pool area is well manned and never too busy. The shisha area outside is fantastic with a large LED screen for sporting events. There are other restaurants there but we didn't try Howdy's or the Japanese place. Big shout out to Hasan and the concierge teams for being super heros in the 55C heat and keeping us cool, informed and safe.

Excellent hotel. Very clean. Our room was spacious and beautiful. Staff cleaned room at least once a day and turned down bed 1-2 times. There was some construction on one of the restaurants so it wasn’t open but the Netsu was good if you like that style. Pool staff was great. Pool extremely clean. The Club lounge was my favorite, down the money to get access to it.

I recently stayed at this hotel and overall had a pleasant experience. The room standards are outstanding — everything was spotless, modern, and very comfortable. The cleanliness was truly impressive and made the stay feel relaxing. However, the reception service was not as welcoming or helpful as I would have expected, which left a bit of a disappointing first impression. Another important note: the hotel does not serve alcohol at all. While I respect this policy, it would be much better if this was clearly mentioned at the time of booking rather than finding out upon arrival. This would help guests manage their expectations and plan accordingly. With some improvements in front desk hospitality and clearer communication about amenities, this hotel could be an excellent choice.