Truckee Bar Hotel

"Staff is very friendly, quiet place & breakfast was cozy & clean & organized nicely. "

"Pros- Recently renovated so room was nice and clean. If you need quiet I suggest avoiding weekends. Lots of places to charge devices. Close to town and skiing. Cons - anyone can reach the rooms/elevator not key card activated. This only concerned me since I found my room door ajar upon arriving. I was in a rush to head to dinner, so after checking the room, didn’t mention it to staff til the next day when I had to call to report that there wasn't any conditioner in the shower. Neither the fact that my room was left open or that I didn't realize the conditioner was empty until showering elicited concern or a sorry. I got a sorry that was more of a laugh because the conditioner sent up turned out to be shampoo so I had to call down again in my towel. It seems they are tight fisted with the in room coffee. There are only 3 pods- one of which is decaf and small cups. If you don’t have/never used a Nespresso machine, you'll have to watch a YouTube video to have coffee since the directions on the machine were difficult to read/understand. When the cleaning staff came through they replenished one pod when 2 had been used. I got a text asking how my stay was going. I shared it wasn't great and got a sorry- so I thought I had an opportunity to help these things be avoided in the future. When I shared, there was no further response until much later asking again how my stay was going. That made me mad and made me feel like I wasn't being heard, so I let it go. "

"Food in fridge upon check in, ac/heat not working, air purifier not working, stains on bed. "

"Good "

"First of all the lighting in this two bedroom condo was terrible. You can't see anything in the kitchen. It's extremely dark. Next, the fireplace didn't work And the door leading out of the condo in the back would not lock In the master bathroom, the exhaust fan was so loud and squeaky that it sounded like it was about to explode The floor in the master bedroom on my side was wet from what looked like the shower from the other bathroom leaking into an under the floors so that every time I got up, I was stepping on water I would never wanna stay in this condo again"