住宿設施服務
查看供應

塔爾薩南 - 伍德蘭希爾斯智選假日套房酒店 (IHG 旗下酒店)的評價

2.5 out of 5
塔爾薩南 - 伍德蘭希爾斯智選假日套房酒店 (IHG 旗下酒店)
9031 East 71st Street, Tulsa, OK

評價

9.2

卓越

10 分評分，優異；669 則評價中有 482 則" "
8 分評分，不錯；669 則評價中有 118 則" "
6 分評分，一般；669 則評價中有 43 則" "
4 分評分，欠佳；669 則評價中有 15 則" "
2 分評分，很差；669 則評價中有 11 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

8.6/10 

設施服務

9.4/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Xiangling

於 2024 年 2 月住了 2 晚

6/10 一般

Anna

家人同遊
讚好：整潔度、設施服務和住宿狀況
The manager and desk clerks were friendly, helpful and courteous. My room was not cleaned 1 day of my 3 night stay. More breakfast options needed.
於 2024 年 5 月住了 3 晚
Melissa 於 2024年5月19日的回應
Thank you for taking the time to share about your experience. Let me start off by apologizing for not meeting your expectations. We strive to make each guests stay a pleasant one and this time we missed the mark. I hope that you will give us another chance in the future to show you that your unsatisfactory stay was an exception. Again, thanks for sharing your feedback its is very valuable to us.

8/10 不錯

Timothy

於 2024 年 4 月住了 1 晚

6/10 一般

Phong (Springfield)

於 2024 年 2 月住了 1 晚

10/10 優異

KATHLEEN

於 2024 年 4 月住了 2 晚

10/10 優異

Garcy

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Melissa 於 2024年4月17日的回應
On behalf of the entire hotel team, I want to thank you for sharing about experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most - you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 不錯

Trayce

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Family friendly, would stay again
於 2024 年 3 月住了 1 晚

10/10 優異

Lori

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Very nice place. The staff was very friendly. I will be staying there again if I need to go back to Tulsa, OK.
於 2024 年 4 月住了 1 晚

2/10 很差

Arieyona

於 2024 年 3 月住了 1 晚

6/10 一般

Shiela

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was clean but the bed was slightly sagging.
於 2024 年 3 月住了 1 晚

10/10 優異

Max

讚好：整潔度、設施服務和住宿狀況
Superior accommodations for the price. Will make this my no. 1 choice next time through.
於 2024 年 3 月住了 1 晚
Melissa 於 2024年4月17日的回應
On behalf of the entire hotel team, I want to thank you for sharing about experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most - you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Johnny (pinehill)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, easy access, good breakfast, friendly staff
於 2024 年 3 月住了 1 晚

10/10 優異

Jeff

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy checking in and out. Great location. Convenient to evetything.
於 2024 年 3 月住了 1 晚
Melissa 於 2024年4月17日的回應
On behalf of the entire hotel team, I want to thank you for sharing about experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most - you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 優異

Andrea

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

4/10 欠佳

Andrea

伴侶同遊
Weird smell in the room and house keeping didn’t clean my room after I requested them to
於 2024 年 3 月住了 2 晚

10/10 優異

Chad

於 2024 年 3 月住了 1 晚

10/10 優異

Annamarie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean and friendly staff
於 2024 年 3 月住了 2 晚

8/10 不錯

Adam

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚

10/10 優異

Callie

於 2024 年 2 月住了 1 晚

10/10 優異

Doug

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

Christina

家人同遊
讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 5 晚

10/10 優異

Fortino

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean
於 2024 年 2 月住了 2 晚

2/10 很差

Robert

於 2024 年 2 月住了 1 晚

10/10 優異

Janice

於 2024 年 2 月住了 1 晚

10/10 優異

robert

於 2024 年 2 月住了 1 晚

8/10 不錯

Hugh

家人同遊
讚好：整潔度、職員與服務和住宿狀況
It was fine
於 2024 年 2 月住了 1 晚

10/10 優異

Kristal

親子同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is very clean and comfortable. The beds and linens are very comfortable.
於 2024 年 2 月住了 1 晚

10/10 優異

Danielle

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location
於 2024 年 2 月住了 1 晚

10/10 優異

Elvin

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel is always clean, staff very friendly
於 2024 年 2 月住了 2 晚

8/10 不錯

Kenitha

商務旅客
於 2024 年 2 月住了 4 晚

8/10 不錯

Ashley

讚好：整潔度和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

John

於 2024 年 1 月住了 1 晚

10/10 優異

Elvin

讚好：整潔度、職員與服務和住宿狀況
Stayed here before and it’s always clean, safe with friendly staff
於 2024 年 1 月住了 1 晚

6/10 一般

Sondra Rae

親子同遊
讚好：整潔度和職員與服務
The pull out bed on the couch was broken.
於 2024 年 1 月住了 3 晚

10/10 優異

Davd

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Mary

於 2024 年 1 月住了 1 晚

10/10 優異

DEBRA

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Randall

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Very clean, friendly helpful staff, convenient
於 2024 年 1 月住了 1 晚

2/10 很差

Sarah

家人同遊
不滿：職員與服務
Horrible check-in process
Horrible checkin process. The lady that checked us in lied to our faces. Waited over an hour for a room I prepaid for and she claimed we canceled. LIAR. Then she proceeded to charge my card twice for incidentals. She needs to be fired. Never will stay with a Holiday Inn again.
於 2023 年 11 月住了 1 晚

10/10 優異

Saraelia

Nice and clean
於 2023 年 12 月住了 1 晚

4/10 欠佳

christopher

讚好：職員與服務
不滿：住宿狀況和客房舒適度
To listen or not to listen.. this is the question.
Was welcomed byb2 ladies at the front desk. Check in was smooth. Got to the room and the room smelled like someone had just been in the bathroom blowing their guts out. After we got past the smell and figured out we had no remote in our room and not eanting to be charged for a replacment we called the front desk and one was brought right up. The only thing is it was kot programed to the t.v. so after about 45 minute of trying to figure this out because you could not turn the volume down on the home channel we figured it out. Why would we want the t.v. you ask... bell to drown out the conversion from the room next to us. We could hear everything. Not to mention the 2 inch gap amd the bottom of the room door, gave us absolutely no privacy. This was the entire reason to get out was to have some time to ourselves and not hear everything in the rooms next to us. Yhe pillows are old and warn out, the beading smelled like it had not been changed out in weeks.The breakfast is what you would expect from a cheap hotel. Same cheese omelet, dry hard biscuits, and canned sausage gravy. Along with with the usual crappy pre cooked sausage patty. The room was not maintained well, overall not really what ibwas expecting with the area we were in.
於 2023 年 12 月住了 1 晚
Melissa F. 於 2023年12月31日的回應
Christopher, let me start by apologizing for the unsatisfactory experience you had with us. We strive for the best customer service, and will use your feedback to improve for future stays. I hope that you will stay with us again in the future, give us another chance to show you the last stay was out of the ordinary. Best Regards,

10/10 優異

Penny

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

8/10 不錯

Robin

讚好：整潔度、職員與服務和客房舒適度
I
Hotel was fine. It was extremely hard to get to with the holiday mall traffic.
於 2023 年 12 月住了 2 晚

10/10 優異

KATHLEEN

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We were in town for the Christmas holiday. It was quiet. The staff were friendly and the location was convenient to my son's apartment.
於 2023 年 12 月住了 2 晚

10/10 優異

DAN

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

José Luis

於 2023 年 12 月住了 1 晚

10/10 優異

Elizabeth

讚好：整潔度、職員與服務和住宿狀況

10/10 優異

Landi

於 2023 年 11 月住了 1 晚

10/10 優異

Julia

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

8/10 不錯

Michael

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Trip
Excellent stay, good breakfast, easy parking
於 2023 年 12 月住了 1 晚