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"Everything was great. Stayed 4 days. All the staff was excellent."

"The property is beautiful.My room was clean and it smelled nice and clean. Andres at the front desk is amazing, very friendly, knowledgeable and he speaks several languages. The property is located within walking distance from Times Square. They are several different restaurants and bars right next to the hotel. We really enjoyed our stay."

"Elevators were not all in use. Staff were incredibly rude -"

"Excellent customer service. Great Breakfast "

"I thought the Hotel Lobby was very nice. All the staff were friendly and I feel did an excellent job. The elevators and hallways were very nice. The room I had for myself was an adequate size and very nice. The bed and pillows were very comfortable. The door had some holes in it where the extra latch used to be. That certainly could have been filled in. The bathroom was very small and not in great condition. The tiles in the shower were old and the rain shower was kind of annoying because the shower was small. Because of the shape of the handheld sprayer, it sprayed everywhere. The door in the bathroom was chipped and in not nice condition. All in all, except for the bathroom, it was a perfect hotel and perfectly situated for my stay. Some updating of the bathrooms could make it a 4 star hotel."

"My new fave in the theatre district. Rooms could use a refresh but nothing to keep me from coming back."

"El servicio desde que llegas espectacular y el hotel súper limpio y confortable"

"location was perfect. suway right under front entrance. great view. nice front desk people"

"It was clean and staff very courteous and helpful."