Mangilao University of Guam Hotels

"Cons: We didn't like the FAR walking because our key cards couldn't work at the side gate (we had to walk from Oceana B through a labyrinth including through various floors, to get to the lobby, then outside back towards Oceana B to get to the parking garage--my feet still ache 3 days later). There are no luggage trolleys nor anyone to help with luggage (at least, I didn't see any for the duration of our stay). The "double" beds are super tiny, making sleep and comfort very difficult (a double room can fit 2-3 people, not more). Our necks ached everyday from the uncomfortable, cheap pillows. Pros: Waterpark was great and almost worth all of the above cons. Centrally located, including near Kmart and various eateries. Free parking was nice (although I'd gladly pay for valet to avoid all that walking!). Staff are attentive when you need something (our shower adjuster was broken and they sent maintenance and had it fixed within 2 hours)."

"Free continental breakfast. The tv did not work well."

"Check in was quick and hassle free, room was very spacious and comfortable. Breakfast had an abundant verity to choose from. Falmily friendly"

"Not clean enough"

"The host was very accommodating, friendly, and hospitable. My flight was delayed so didn’t get in until 1AM, check-in was easy no issues. The place was very homey and clean. I felt very comfortable and safe during my 16 day’s stay. This location is central and close to everything. Thanks for a great stay would stay there again in the future. Sí Yu’us Maåse! Esta later!"

"The hotel is going through a refurbishment. Once finished, no doubt this would be a proper 4 star (or more) again. Now, it was clean enough and staff is very friendly. We spent most of our time exploring the island by rental car. "

"We had a great stay and enjoyed the clean rooms and spacious villa. Juan was receptive and made our visit pleasant. "

"We booked this unit specifically because it offered an early check in and we did not have to relocate during our stay WRONG!Arrived Monday morning for early check in. No response to messages left on What’s App. Which is what the owners/managers requested way of communicating 2 hours later told that we could not check-in early but could check in early at another location but would have to relocate back to original location in 3 daysAs we had been traveling for quite a few hours we accepted this. Was told they would refund the early check in fee ( 1 week later, has not been refunded)So 3 days later we moved to the original location. The unit was clean and acceptable. Upon arrival on Thursday the electric stove had one burner out of 4 working. On Friday morning nothing, reported the issue, later that afternoon a maintenance person arrived and confirmed the electric stove / oven was non operational. No word on replacement or ??On Saturday afternoon while we were out getting something to eat. They dropped off a single element cook. I would like say both units were clean. We live in Asia and the occasional bug or gecko is not a problem We go to Guam at least once a year a combination of business and pleasure We will not consider this or any other property managed? By this group as an possibility "