墨爾本上蕨樹峽穀酒店住宿推介

「There were no slippers provided as stated in room description, although we requested for it the next day, the hotel did not even have a pair of slipper available, which was a bit disappointing. A bit of construction work is in progress outside of our terrace room. Overall the hotel is new and beautiful, the staff also welcomed us with a a bottle of wine and dessert for our honeymoon celebration.」

「住的非常舒適，接待的服務員也很好。」

「櫃檯人員態度不是很好，問個住宿押金會什麼時候退款，一付態度高傲的模樣愛理不理的，明明當下都沒其他住戶要忙，就只有我們一間房要處理，也都沒問過其他事，整個就是態度很差。」

「Surprised for the price we paid how clean & in such good shape it was in - perfect for our weekend away with easy access, parking & close to where we needed to be. 」

「超級正。酒店住了非常多野生袋鼠，牠們就在房間旁邊吃草，是很好的住宿體驗。房間高級潔淨，設備齊全，熱水充足，還有jacuzzi。酒店職員的電郵解釋詳盡，check in check out都很順利。」

「the lake view was very nice to wake up to with the wildlife 」

「The staff at this hotel need some basic customer service training. Young girl wearing glasses on reception continued working on her computer while we waited for a simple greeting and you could tell it was an effort for her to check us in. The lady with henna tattoos on departure was also rude and unfriendly. Hotel otherwise was nice. 」

「Great service! Room is very clean but the kitchen is like…okay~」

「希望有廚房」

「整潔乾淨，員工有禮」

「房間佈置很浪漫，但是浴室太小。」

「Staff very lovely. Bed linen clean. The room was fine but had old smoke smell which was not pleasant. 」