I booked two nights of this hotel, but hotel took me another building in the first night, and the building is beside the dark and narrow street, that is not acceptable, but the hotel was full that night, I didn't have choice at all. Then I requested to change back to hotel another night. The overall experience is not good.
真實旅客
於 2017 年 12 月住了 2 晚
10/10 優異
elena
2025 年 7 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nada más me costó trabajo para encontrar pero creo que es problema de todos hoteles de esta zona complicación de ubicación
elena
於 2025 年 7 月住了 1 晚
2/10 很差
Jennifer
2025 年 7 月 26 日
不滿:整潔度、職員與服務和住宿狀況
Just terrible experience and staff . We arrived for our room I mistakenly booked for 4 - we are family of 5 with 3 kids . When I realized I politely asked if my littlest can just share bed as we do often . The person at front desk snapped at me the room is made for 4 so one of us has to leave . My littlest heard this and cried out scared he doesn’t want to be left out alone . The ride front desk realized how frightened my son was giggled and said oh no but went right back to one of you has to leave . Regardless of my mistake even if we couldn’t be accommodated as they were sold out of rooms it was the terribly rude demeanor . He could have said same thing in such a different way . To say lack of customer service is huge understatement. It was straight up hostile . I truly feel the same thing could have been said handles so much better . I accept my mistake and that maybe they really couldn’t accommodate us 5 due to rules or regulations perhaps ( he didn’t state that ) just simply said get out ! He scared my kids and showed little to no care at all of a family traveling and no where to go .
Jennifer
於 2025 年 7 月住了 1 晚
10/10 優異
Monica
2025 年 7 月 25 日
讚好:整潔度、職員與服務和住宿狀況
Charming hotel. Clean linen. New pillows. Comfortable bed. Great night sleep. Continental breakfast doesn’t include eggs.
Monica
於 2025 年 7 月住了 2 晚
2/10 很差
Gyan
多人同遊
2025 年 7 月 20 日
不滿:職員與服務、設施服務和住宿狀況
Given a choice i woukd not pay more than €30.00 per night for double standard room. I was more thanb€100.00 per night for a room which was like a converted loft. The picture looks so good while booking.
Staff behaviour was not coperarive. We were willing to pay extra for early check-in but staff would only say check-in at 2 p.m.
Similarly, breakfast was poor.
Overall inwould never recommwnd anyone to stay in Hotel San Zulian.
Gyan
於 2025 年 7 月住了 3 晚
6/10 一般
Stephanie
伴侶同遊
2025 年 7 月 20 日
Have a good day
Stephanie
於 2025 年 7 月住了 2 晚
8/10 不錯
Peter
2025 年 7 月 18 日
讚好:整潔度、職員與服務和住宿狀況
The reason I did not give it five star is I specifically looked for a hotel than elevator. There is an elevator, however, only goes to the third floor and they put my room on the fourth floor. I have two hip replacements and had to carry a bag up a flight and a half of stairs and walk up and down each and every day, which I was trying to avoid sure that it was not good. The room is room was nice bathroom was big enough to get in and out of unlike other European bathrooms with the showers . Would consider going back but would have to be on floor 1-3 only. Very good location. Breakfast was ok, very minimalistic.
Peter
於 2025 年 7 月住了 3 晚
2/10 很差
Miriam
家人同遊
2025 年 7 月 15 日
The AC did not work and we ended up paying for the room and getting another hotel for 3 nights because we couldn’t sleep in the heat.
Miriam
於 2025 年 7 月住了 3 晚
10/10 優異
RAFAEL
伴侶同遊
2025 年 7 月 13 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nos fue muy bien!, nos dejaron dejar la maleta y usar su baño antes del check in y después del check out., las instalaciones muy bien!
RAFAEL
於 2025 年 6 月住了 1 晚
10/10 優異
Willmer
家人同遊, 商務旅客
2025 年 7 月 2 日
讚好:整潔度、設施服務和住宿狀況
Excelente hotel se los recomiendo , super centrico y las habitaciones remodeladas
Willmer
於 2025 年 6 月住了 2 晚
10/10 優異
Ethan
2025 年 6 月 29 日
Ethan
於 2025 年 6 月住了 2 晚
10/10 優異
norma
2025 年 6 月 24 日
讚好:整潔度、設施服務和住宿狀況
The hotel was very cute and felt safe for a solo traveler. The location was great
norma
於 2025 年 6 月住了 2 晚
4/10 欠佳
Thibault
2025 年 6 月 21 日
不滿:整潔度、設施服務和住宿狀況
Staff waa
Thibault
於 2025 年 6 月住了 2 晚
6/10 一般
John
伴侶同遊
2025 年 6 月 21 日
讚好:整潔度
Convenient location near St Mark Square. Clean. Reception staff were not helpful, and sometimes rude. On arrival, Reception person made us go around the hotel outside and carry our heavy luggage up 4 flights of stairs. Meanwhile down the hall from reception was an elevator that could take us to the third floor! Another reception person exploded in rage when we tried to confirm a second time if it was possible to grab coffee before official breakfast opening time at 8 am because we had an early tour. Not friendly, not patient, not helpful.
John
於 2025 年 6 月住了 2 晚
10/10 優異
Rachel
家人同遊
2025 年 6 月 20 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful less touristy area with a walking/biking trail right behind the property. Most excellent hosts and exceptional breakfast.
Rachel
於 2025 年 6 月住了 2 晚
10/10 優異
Zukhra
2025 年 6 月 19 日
讚好:整潔度、職員與服務和住宿狀況
Everything was great in the room, except for the lack of light in the bathroom and the steps that were scary at first sight. Daily cleaning, clean bed linen and towels every day.
Zukhra
於 2025 年 6 月住了 3 晚
2/10 很差
Duanys
親子同遊
2025 年 6 月 19 日
不滿:整潔度、設施服務和住宿狀況
Dirty
Duanys
於 2025 年 6 月住了 2 晚
2/10 很差
Nathalie
2025 年 6 月 18 日
不滿:整潔度、職員與服務和住宿狀況
Nathalie
於 2025 年 6 月住了 4 晚
6/10 一般
christopher
家人同遊
2025 年 6 月 15 日
讚好:整潔度
Location is good, the room AC is weak, the shower door is missing room 102
christopher
於 2025 年 6 月住了 1 晚
6/10 一般
ROBINSON
伴侶同遊
2025 年 6 月 15 日
The overall experience was slightly below average. The property didn’t quite match the photos, and there was an unpleasant odor in the room, likely due to the nearby canals. Staff service and breakfast were acceptable but unremarkable. The best aspect was the convenient location near St. Mark’s Square
ROBINSON
於 2025 年 6 月住了 2 晚
2/10 很差
Lilisbe
2025 年 6 月 15 日
不滿:職員與服務、設施服務和住宿狀況
The hotel are very old and hot
Lilisbe
於 2025 年 6 月住了 2 晚
10/10 優異
Alba aurora
家人同遊, 伴侶同遊
2025 年 6 月 13 日
讚好:整潔度、設施服務和住宿狀況
El precio es accesible
Alba aurora
於 2025 年 5 月住了 1 晚
6/10 一般
Patricio
2025 年 6 月 6 日
Patricio
於 2025 年 5 月住了 2 晚
10/10 優異
Angela
伴侶同遊
2025 年 6 月 6 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We really enjoyed our stay. Hotel is near so many things we could just walk most of our time in Venice. The rooms were quiet and decorated with traditional Venetian decor. The breakfast was solid and staff were friendly.