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韋納爾恐龍園智選假日酒店 (IHG 旗下酒店)的評價

2.5 out of 5
韋納爾恐龍園智選假日酒店 (IHG 旗下酒店)
1515 Highway 40, Vernal, UT

評價

9.0

卓越

10 分評分，優異；476 則評價中有 289 則" "
8 分評分，不錯；476 則評價中有 140 則" "
6 分評分，一般；476 則評價中有 24 則" "
4 分評分，欠佳；476 則評價中有 17 則" "
2 分評分，很差；476 則評價中有 6 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

8.6/10 

設施服務

9.2/10 

住宿狀況

8.6/10 

環保程度

評價

4/10 欠佳

Janet

親子同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
I chose this hotel to take my grandchildren on a getaway and because there is a swim pool. Turns out the pool heater was broken and the pool was very very cold! We weren’t informed about that until we checked in. Then at between 5:30-6:00 am the fire alarm went off. The desk people didn’t know what to do. We were told not to evacuate. But with the alarm kept going off everyone was awake and up. So that ended any kind of relaxing vacation. On the upside, breakfast was fine.
於 2024 年 3 月住了 1 晚
General Manager 於 2024年3月11日的回應
Dear Janet,I would first like to apologize that we did not meet your expectations for your stay. I understand your frustration with the cold pool and can assure you that we share the same frustrations and are working to have this fixed as soon as possible. As to the fire alarm, unfortunately the way our alarm is designed is until the sensors detect no more smoke and the fire department has cleared the issue they will not turn off.Again I do apologize we did not meet your expectations, I hope you will give us another chance to prove this was an exception should you be back in the area in the future.

8/10 不錯

Jennie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
General Manager 於 2024年1月23日的回應
Dear Jennie,Thank you so much for taking the time to review our property. We are happy to see that you enjoyed your stay.We look forward to having you at our hotel again next time you are in the area.

8/10 不錯

Gerald

於 2023 年 12 月住了 1 晚
General Manager 於 2024年1月23日的回應
Dear Gerald,Thank you for taking time to review our property. We are very happy you enjoyed your stay. We look forward to having you at our hotel again the next time you are in the area.

2/10 很差

Larkin

於 2023 年 12 月住了 1 晚
General Manager 於 2023年12月14日的回應
Thank you for taking the time to write this review. I do apologize that you did not find our hotel to be up to your standards.

10/10 優異

Crystal

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
General Manager 於 2023年12月11日的回應
Thank you for taking the time to review our property. I am very pleased to hear that you enjoyed your stay.

8/10 不錯

Jamie

商務旅客
讚好：職員與服務、住宿狀況和客房舒適度
Pillow Game
Service was quick and responsive . Room is tired and and has a lot of old Marks on it but was clean . Bed was comfortable and a good variety of pillows where others really don’t have a pillow game this place stands tall. Breakfast was fast and hot.
於 2023 年 11 月住了 1 晚
General Manager 於 2023年11月15日的回應
Jamie,Thank you so much for taking the time to write this review. I am very happy to hear that you found the service to be quick and responsive and breakfast to be fast and hot. I am also very pleased you enjoyed our pillow game.We look forward to seeing you again next time you are in the area.

10/10 優異

Dominico

於 2023 年 10 月住了 1 晚
General Manager 於 2023年11月15日的回應
Thank you very much to for taking the time to review our property. I am very pleased to see that you enjoyed your stay.

10/10 優異

Russell E

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent as Usual!!
The stay at the Vernal Dinosaurland, Holiday Inn Express was as always was excellent. From the booking, to the check-in, to everything in between, and up to the check out all went well. Always a pleasurable experience.
於 2023 年 10 月住了 1 晚
General Manager 於 2023年10月11日的回應
Russell,Thank you for taking the time to write this review. I am very pleased you enjoyed your stay and found everything to be excellent. We look forward to seeing you again the next time you are in the area.

10/10 優異

Jean

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The king bed was very comfortable and there was plenty of space in the room and the bathroom.
於 2023 年 9 月住了 2 晚
General Manager 於 2023年10月11日的回應
Jean,Thank you for taking the time to write this review. I am very pleased you found the bed to be comfortable and there to be plenty of space in the room and bathroom.We look forward to seeing you the next time you are in the area.

10/10 優異

Robin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice property - clean - centrally located
於 2023 年 8 月住了 1 晚
General Manager 於 2023年8月29日的回應
Thank you for taking the time to review our property. I am very happy you found it to be clean and very nice.

8/10 不錯

Chris

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
General Manager 於 2023年8月7日的回應
Chris,Thank you for taking the time to review our property.We hope to see you again next time you are in the area.

6/10 一般

Rich

讚好：整潔度、職員與服務和客房舒適度
Expected more for the price
It was ok, however I expected more for how much the hotel cost. But the place wasn’t bad. The breakfast was pretty good.
於 2023 年 7 月住了 1 晚
General Manager 於 2023年8月3日的回應
Thank you for taking the time to write this review. I am happy that you found breakfast to be pretty good. I apologize you do not feel the hotel was up to par with the cost.

10/10 優異

Delores

家人同遊
讚好：職員與服務和住宿狀況
Shower head was amazing. Nice touch on having soft and firm pillows and having them labeled!
於 2023 年 7 月住了 1 晚
General Manager 於 2023年8月3日的回應
I am so happy you took the time to write this review and found our shower head to be amazing and also enjoyed the soft and firm pillows.

10/10 優異

James

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 2 晚
General Manager 於 2023年6月19日的回應
Dear James,Thank you for taking the time to review our property. I am very happy you found everything to be worth a 10 out of 10 rating. We look forward to seeing you again next time you are in the area

10/10 優異

Phaedra

於 2023 年 6 月住了 2 晚
General Manager 於 2023年8月3日的回應
Thank you for taking the time to write this review.

8/10 不錯

Cammi

家人同遊, 寵物同遊
讚好：整潔度和職員與服務
Hot tub could use some updating
於 2023 年 5 月住了 2 晚
General Manager 於 2023年6月17日的回應
Thank you for taking the time to write this review and to let us know about the hot tub. We will be looking into updating the hot tub as soon as possible.

2/10 很差

Janice

商務旅客
不滿：職員與服務和住宿狀況
This hotel charges premium prices for limited service. I got two paper cups for the Keurig and one sheet change that I had to specifically request over 14 nights. The hotel was noisy and poorly managed. I work in the Vernal area around 2-3 months a year. I won't stay here again.
於 2023 年 6 月住了 10 晚
General Manager 於 2023年6月17日的回應
Thank you for taking the time to write this review. I am sorry you encountered issues during your stay, I will be looking into what happened as far as the lack of service that you received.Again I apologize and thank you for bringing this to my attention.

10/10 優異

Sarah

於 2023 年 6 月住了 1 晚
General Manager 於 2023年6月7日的回應
Thank you for taking the time to review our property.We hope to see you again in the future.

10/10 優異

Kristi

讚好：整潔度、職員與服務和住宿狀況
Nice and clean. Staff was very friendly and attentive. Will definitely stay here again!
於 2023 年 5 月住了 1 晚
General Manager 於 2023年6月7日的回應
Thank you for taking the time to write this review. I am glad you found the staff to be friendly and attentive and that the hotel was nice and clean.We look forward to seeing you again in the future.

10/10 優異

Diane

於 2023 年 5 月住了 1 晚
General Manager 於 2023年6月7日的回應
Thank you for taking the time to review our property. We hope to see you again in the future.

10/10 優異

Rebecca

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good Stay!
Good stay! Good customer service and great breakfast. Will stay here again.
於 2023 年 4 月住了 1 晚
General Manager 於 2023年5月2日的回應
Dear Rebecca,Thank you for taking the time to write this review, I am very pleased you found our customer service to be good and our breakfast to be great.We look forward to seeing you the next time you are in the area.

10/10 優異

Cole

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚
General Manager 於 2023年5月2日的回應
Dear Cole,Thank you for taking the time to write this review. We hope to see you again the next time you are in the area.

6/10 一般

Mark

家人同遊, 商務旅客
讚好：職員與服務
不滿：整潔度和住宿狀況
The property is not worth what they charge. The pictures make the suites look nice. When you get there its not as expected.
於 2023 年 3 月住了 3 晚
General Manager 於 2023年4月6日的回應
Mark,Thank you for taking the time to write this review. I do apologize that you did not find our property worth the price that we charge and that you did not find our rooms to be as you expected.I do hope if you are in the area again you will give us another chance.

10/10 優異

Russell

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We’ll be back, again
Have to say the service provided was outstanding. Amanda was amazing and her efforts were greatly appreciated.
於 2023 年 2 月住了 1 晚
General Manager 於 2023年2月5日的回應
Dear Russell,Thank you so much for your review. I will certainly be sharing your kind words with Amanda and the rest of the staff.We look forward to seeing you again the next time you are in the area.

8/10 不錯

Gail

於 2023 年 2 月住了 1 晚

10/10 優異

Chelsea

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The man who works the front desk was so nice and helpful! We loved the pool. We used their breakfast room for a birthday party and it was perfect! This was the second time we’ve had a birthday party there and it won’t be the last. Loved it!
於 2023 年 1 月住了 1 晚
General Manager 於 2023年2月1日的回應
Chelsea,It makes me so happy to hear that you enjoyed the birthday party and we would be happy to have any and all parties here for you guys in the future!

10/10 優異

Laura

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Highly recommend
Friendly staff, easy check in, pet friendly, clean, quiet. Highly recommend
於 2023 年 1 月住了 1 晚
General Manager 於 2023年2月1日的回應
Laura,Thank you for your review, I am beyond pleased to hear that you found our staff friendly and had an easy check-in and found the hotel clean and quiet. We look forward to seeing you again.

10/10 優異

Russell

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 2 晚
General Manager 於 2023年2月1日的回應
Thank you for your review Russell,We hope to see you again!

8/10 不錯

Jennifer

於 2022 年 10 月住了 1 晚
General Manager 於 2022年10月24日的回應
Thank you for taking the time to review our property. We use reviews to strengthen ourselves and reinforce our positives.

10/10 優異

Brandon

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great service as soon as we walked in. Greeted with a smile. Place was decorated in Halloween decor that the kids loved
於 2022 年 10 月住了 1 晚
General Manager 於 2022年10月24日的回應
Thank you so much for taking the time to review our property. I am beyond happy that you felt we gave great service and loved our Halloween decor.

8/10 不錯

hyriam

於 2022 年 9 月住了 2 晚
General Manager 於 2022年9月19日的回應
Dear Hyriam,Thank you for taking the time to leave us a review. We do strive for a 10 out of 10 service with every guest so I apologize that we did not meat that expectation for you.I hope if you are in the area again you will give us another chance to give you a 10 out of 10 stay.Thank you

10/10 優異

russell

於 2022 年 8 月住了 1 晚

10/10 優異

Natalie

讚好：整潔度、職員與服務、設施服務和住宿狀況
Enjoyed the hot tub and the little patio area as we relaxed from traveling
於 2022 年 7 月住了 1 晚
General Manager 於 2022年9月19日的回應
Dear Natalie,Thank you for taking the time to write this review. I am very pleased to hear that you enjoyed the hot tub and patio area.I hope if you are in the area again you will stay with us.Thank you

8/10 不錯

William

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
Front desk lacking in customer service
Front desk lady had a attitude. My reservation was for 2 rooms and she said it was only for one. She said I would have to call Hotels.com that I made reservation under. When all she really needed was the other person’s name the other room was under.
於 2022 年 7 月住了 1 晚

10/10 優異

Matthew

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay. Beds/pillows were awesome!
於 2022 年 7 月住了 2 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和客房舒適度
Great location, speedy check in. One elevator which can be a hassle if it’s booked - having to wait. The rooms are clean, the tv is old, the showers need updating, the shower floor made noise every time you moved around. Overall a good stay.m
於 2022 年 7 月住了 2 晚

10/10 優異

Michael

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We really enjoyed our stay. Comfy and clean!
於 2022 年 6 月住了 1 晚

8/10 不錯

Eric

讚好：整潔度、職員與服務和住宿狀況
Breakfast was totally lacking, No eggs, No bacon. no waffles. bread and bagels hard.
於 2022 年 6 月住了 1 晚

8/10 不錯

Jennifer

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 1 晚

10/10 優異

William

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay in Vernal
Great hotel in Vernal
於 2022 年 5 月住了 1 晚

10/10 優異

Russell

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Another great stay—see you next time!
Short out and back visit. Check in was perfect and very quick with the room being even better. We have stayed here a number of times and continue to return with a smile.
於 2022 年 5 月住了 1 晚

10/10 優異

Kristi

於 2022 年 4 月住了 1 晚

10/10 優異

Shana

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice place
Very nice, comfortable and convenient location. I would definitely stay at this hotel again. That staff was great as well.
於 2022 年 4 月住了 2 晚

10/10 優異

Rosanna

家人同遊
讚好：職員與服務、設施服務和住宿狀況
check in was easy
於 2022 年 4 月住了 1 晚

8/10 不錯

Lea Marie

於 2022 年 4 月住了 1 晚

10/10 優異

David

家人同遊
讚好：職員與服務和住宿狀況
Friendly, helpful staff. Room was clean and comfortable.
於 2022 年 3 月住了 1 晚

10/10 優異

Amy J

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay!
於 2022 年 3 月住了 1 晚

8/10 不錯

Justin

讚好：整潔度和職員與服務
於 2022 年 3 月住了 1 晚

10/10 優異

Anita

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 2 月住了 1 晚

10/10 優異

Russell

讚好：住宿狀況
Another great stay!!
We made a needed trip to Vernal and chose to stay where we have many times before as we have never been disappointed. This trip mirrored all the previous stays. Check in was smooth, room was just as it should be: quiet, safe, clean, comfortable, and welcomed after a long day. Breakfast was good—And the Staff encountered were wonderful and very helpful!
於 2022 年 1 月住了 1 晚