Don’t be like us and ignore the odd bad review....
We arrived in our very small room....thenlocation was fine and only a short 15 minute walk across one of the bridges to get to the centre. Breakfast is not on site but only a 5 minute walk.
So..the bad bits....a concern with this property is the stairs. They are stone, when wet they are slippery (following rain) and the handrail is partly obstructed by a large plant where the stairs curve right. My wife slipped on these steps and was injured to the point we had to curtail the trip.
Whilst Expedia response was excellent, the ‘owner/landlord’ showed no concern or empathy at all.
He told us to get a taxi at our expense to local accident and emergency for a free examination to help with his insurance claim. We spent 30 EUR on fares, found out the waiting time would have meant we missed our earlier return flights and it would have cost money to be seen. When I got back to the hotel and explained this and asked at least for the taxi to be refunded he refused and argued with me.
Appallingly he refused to move the obstruction on the stairs.
Whilst he has made contact since we have returned to inform me he has opened an insurance claim, he already informed me when there, that no Italian report means there is little chance of a refund.
In summary, 250 EUR extra, a wife who has seen 3 healthcare practitioners in a week, and a landlord that doesn’t care.
Stay there at your own risk.
