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Urban Rooms Rathaus - Self Check-In

3.0 star property
Vienna's historic center welcomes travelers to a comfortable, convenient base where the city's imperial grandeur and cultural treasures are just steps away

Choose dates to view prices

Urban Rooms Rathaus sits in Vienna's heart with self check-in convenience. Travelers connect via in-room WiFi while the Spanish Riding School and Hofburg Imperial Palace beckon nearby. The multilingual staff earns consistent praise from previous guests for their helpful service.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is HK$968
HK$1,093 total
includes taxes & fees
12 May - 13 May

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Single Room

Pillow-top beds, desk, free WiFi, bed sheets

Superior Single Room

  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

A modern hotel room with a large bed, a wooden headboard, and two bedside lamps.

Double Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family Room

Pillow-top beds, desk, free WiFi, bed sheets

Superior Family Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Triple Room

Pillow-top beds, desk, free WiFi, bed sheets

Superior Triple Room

10.0 out of 10
Exceptional
(5 reviews)
  • 214 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Pillow-top beds, desk, free WiFi, bed sheets

Superior Double Room

  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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About the area

Located in Innere Stadt, a neighbourhood in Vienna, Urban Rooms Rathaus - Self Check-In is near a metro station. Vienna State Opera and Hofburg Imperial Palace are cultural highlights, and travellers looking to shop may want to visit Vienna Christmas Market and Naschmarkt. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium. Visit our Vienna travel guide
Map
Ebendorferstraße 10, Vienna, Vienna, 1010

What's nearby

  • University of Vienna
    University of Vienna
    2 min walk - 0.2 km
  • The city hall of Vienna - Wiener Rathaus (Neues Rathaus) in 4K UHD widescreen
    Rathausplatz
    3 min walk - 0.3 km
  • Viena, City hall. Austria
    Rathaus
    3 min walk - 0.3 km
  • Vienna SEO Image Uploads
    Vienna Christmas Market
    5 min walk - 0.4 km
  • Hofburg Imperial Palace
    Hofburg Imperial Palace
    11 min walk - 1.0 km

Getting around

  • Vienna Franz-Josefs-Station
    3 min drive
  • Landesgerichtsstraße Tram Stop
    4 min walk
  • Vienna International Airport (VIE)
    30 min drive

Restaurants

  • McDonald's
    6 min walk
  • Kaffeeküche
    5 min walk
  • El Hac Juices & Bowls
    5 min walk
  • Café Votiv
    2 min walk
  • Café Einstein
    2 min walk

About this property

Urban Rooms Rathaus - Self Check-In

Hotel near Vienna Christmas Market
Close to University of Vienna and Spanish Riding School, Urban Rooms Rathaus - Self Check-In has plenty to offer. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Smoke-free property, a lift and a front desk safe
  • Tour/ticket information, luggage storage and multilingual staff
Room features
All guest rooms at Urban Rooms Rathaus - Self Check-In boast comforts, such as air conditioning, in addition to amenities, such as free WiFi and desk chairs.
Extra amenities include:
  • Bathrooms with hairdryers
  • 54-cm flat-screen TVs with cable channels
  • Heating, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 54-cm flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests will receive lockbox information
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Lockbox, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night.

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pension Residenz Vienna
Pension Residenz
Residenz Vienna
Pension Residenz Hotel Vienna
Residenz Hotel Vienna
Pension Residenz
Urban Rathaus Self Check In
Pension Residenz Self Check In
Urban Rooms Rathaus Self Check In
Urban Rooms Rathaus - Self Check-In Vienna
Urban Rooms Rathaus - Self Check-In Pension
Urban Rooms Rathaus - Self Check-In Pension Vienna

Frequently asked questions

Is Urban Rooms Rathaus - Self Check-In pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Urban Rooms Rathaus - Self Check-In?

As of 4 May 2026, prices found for a 1-night stay for 2 adults at Urban Rooms Rathaus - Self Check-In on 12 May 2026 start from HK$968, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Urban Rooms Rathaus - Self Check-In?

Urban Rooms Rathaus - Self Check-In doesn't offer parking.

What time is check-in at Urban Rooms Rathaus - Self Check-In?

Check-in start time: 3:00 PM; check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Urban Rooms Rathaus - Self Check-In?

Checkout is at 11 AM.

Where is Urban Rooms Rathaus - Self Check-In located?

Located in Innere Stadt, this hotel is within a 5-minute walk of University of Vienna and Vienna Christmas Market. Hofburg Imperial Palace and Spanish Riding School are also within 15 minutes. Landesgerichtsstraße Tram Stop is only a 4-minute walk and Rathaus U-Bahn is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Urban Rooms Rathaus - Self Check-In Reviews

7.8

Good

8.4

Cleanliness

8.4

Amenities

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 14 out of 30 reviews
Rating 8 - Good. 8 out of 30 reviews
Rating 6 - Okay. 2 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 5 out of 30 reviews

Reviews

Verified

10/10 Excellent

Hysen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, convenient location, convenient checking
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern room, very pretty inside. Great location. Comfy beds and coffee and tea facilities. Great shower.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
Location was perfect, adjacent to the beautiful Christmas Market. The room was first class! New, perfect condition, impeccably clean. Access was perfectly described. Beds & pillows so comfortable. Quiet. Every detail - the chocolates, water, apples, extra room supplies available nearby were appreciated. Staff were friendly and helpful when needed by phone.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Easy, clean.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in a great city

Great place in a great location nearby public transport. In the early days of being renovated but building work didn’t affect us at all. I have communicated with the property since my return - left my expensive sunglasses, but no reply as yet.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room and daily cleaning service. There is ongoing constructions but didn't affect me too much. Walking distance to University of Vienna and city center. An ideal and affordable choice.
Stayed 6 nights in Jul 2024
Verified

8/10 Good

CARROLYN

Liked: Cleanliness, amenities, property conditions & facilities
The location of this property was fantastic, offering a good stay, walking distance to everything. It was a very clean space and the quiet surroundings made for a peaceful experience. The main downside was that there was no host to contact . On our morning of checkout the internet was down and we had no one to inform. Plus point the property provided basic amenities like shampoo, conditioner, and coffee. Overall, it was a pleasant stay and we would recommend it for anyone looking for a clean place in a great location, as long as they don't anticipate needing much host interaction. Self check-in was smooth.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
The location can't be beat! The rooms were clean, modern, and had thoughtful touches like a bottle of water, snacks, and coffee. The lift was broken when we arrived, which made dragging our luggage up 4 flights of stairs pretty miserable. They did fix it two days later so that was good.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, quiet street but close to public traffic and city center.
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Amber

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room smelled like sewage it was so disgusting. Property never responded!! Do not stay here.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except there should be better directions to rooms 123-128.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Dominique

Disliked: Cleanliness, staff & service, property conditions & facilities
Construction was awful. Wouldn’t stay there.
Stayed 3 nights in Aug 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Room comfort
Under construction. Torn up and destroyed.
Stayed 4 nights in Aug 2024
Verified

4/10 Poor

Mazi

Disliked: Cleanliness, staff & service

No service, no one to contact stay away

There is totally no service at all, no one to talk with. More similar to Airbnb but without kitchen and other facilities and no one to ask questions or leave the baggage after checkout or before checkin Have only phone number that you can call but nobody answered until we gave up
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities
Espetacular. Nota 1000
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Alvaro

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Muy bueno todo bien ubicado
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Belles prestations et bien situé

Très beau séjour, chambre fonctionnelle, propre au calme et très bien située. Je recommande
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Josef

Liked: Staff & service

Ziemlich kleines Appartment für den Preis

Das Appartment sah auf den Bildern einigermaßen gro aus so das wir es für 2 Erwachsene und ein Kind für 2 Nächte gebucht haben. Leider war es dann doch ziemlich klein und Nachts hört man die Straße sehr. Aus der Toilette lief das Wasser beim Spülen auf die Fliesen. Naja Preis Leistung passt für uns leider überhaupt nicht. Lage ist aber super.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Vania

Liked: Cleanliness, staff & service, property conditions & facilities
Abbiamo trovato questo Hotel senza Reception a quasi 2 mesi dal 31/12, ed è stata una scelta un po’ obbligata. € 250 a notte per una matrimoniale senza prima colazione non è certamente poco, ma è alta stagione e la zona è centro (sei di fronte al Rathaus)! Tutto molto pulito, nuovo, con caffè in cialde in camera (1 a testa per giorno 😅), 1 bottiglia d’acqua, 2 croissant confezionati, per 2 notti. Possibilità di scaldare l’acqua in 2 bollitori all’ingresso del piano, con ampia scelta di tisane e tea (gratis). Diciamo che per la cifra sarebbe bello avere la possibilità di lasciare il bagaglio prima e dopo il soggiorno. Invece con il codice che ti fa aprire anche la porta di ingresso allo stabile, senza reception, devi per forza portarti addosso i bagagli. Avendo potuto prenotare il viaggio prima avremmo scelto sicuramente una soluzione diversa.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Jesus

Liked: Cleanliness
En general es bueno. Lamentablemente, por las remodelaciones que están haciendo en el edificio, no hubo agua caliente, y aunque avisaron que no habría agua por reparaciones, cuando regresó el agua no hubo agua caliente. De os noches que estuve, solo la 1a hubo agua caliente. Los mensajes pidiendo una explicación no fueron contestados por el staff de atención.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Larrisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Mavis

Stayed 2 nights in Mar 2025
Verified

2/10 Terrible

Mazi

Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Ankitkumar

Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Thomas

Stayed 1 night in Dec 2024