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Novotel Viña del Mar

4.0 star property
Upscale hotel near Acapulco Beach

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Novotel Viña del Mar

Exterior
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Front of property
Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; pool views
Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
The price is HK$829
HK$829 total
includes taxes & fees
21 May - 22 May

Explore the area

Map
Calle 6 N 745, Vina del Mar, Valparaiso, 2520000
  • Popular LocationMall Marina13 min walk
  • Popular LocationVina del Mar Casino16 min walk
  • Popular LocationQuinta Vergara17 min walk
  • AirportVina del Mar (KNA)23 min drive
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Room options

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 269 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Eco-friendly toiletries
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Similar properties

View from property
Pullman Viña del Mar San Martín
Pool
Free WiFi
Restaurant
Air conditioning
8.6 out of 10, Excellent, (638)
The price is HK$907
HK$907 total
includes taxes & fees
9 Jun - 10 Jun
Pullman Viña del Mar San Martín

About the area

Vina del Mar

Located in Vina del Mar, Novotel Viña del Mar is in the city centre and near the beach. Palace Vergara and Flower Clock are notable landmarks, and the area's natural beauty can be seen at Acapulco Beach and Quinta Vergara. Looking to enjoy an event or a match while in town? See what's going on at Sausalito Stadium.
Visit our Vina del Mar travel guideOpens in a new window

What's nearby

  • Acapulco Beach - 11 min walk
  • Mall Marina - 13 min walk
  • Vina del Mar Casino - 16 min walk
  • Quinta Vergara - 17 min walk
  • Wulff Castle - 4 min drive

Getting around

  • Viña del Mar Station - 15 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 87 min drive

Restaurants

  • Bakery Lynch - 5 min walk
  • La Flor de Chile - 5 min walk
  • Kunstmann Craft Bar - 5 min walk
  • NINA Bar Restaurant - 4 min walk
  • A Mano Gin & Burgers - 5 min walk

About this property

Novotel Viña del Mar

Upscale hotel near Acapulco Beach
Located close to El Sol Beach and Mall Marina, Novotel Viña del Mar provides a terrace, a coffee shop/cafe and a garden. For some rest and relaxation, visit the sauna. The on-site restaurant, Veranda, offers breakfast, lunch, dinner, light fare and al fresco dining. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and smoke-free property
  • Coffee/tea in reception, a front desk safe and a water dispenser
  • Guest reviews speak well of the breakfast
Room features
All 141 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Wardrobes/cupboards, free infant beds and free tea bags/instant coffee

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 19 for adults and USD 19 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Veranda
  • Gourmet Bar

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Spa services

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (2928 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • In-room accessibility
  • Low-height bed
  • Low-height worktop and sink
  • Low-height desk
  • Low-height door lock
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 22, per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lb per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 19 for adults and from USD 19 for children
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 22 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Viña del Mar Hotel
Novotel Viña del Mar Vina del Mar
Novotel Viña del Mar Hotel Vina del Mar

Frequently asked questions

Does Novotel Viña del Mar have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Novotel Viña del Mar?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Novotel Viña del Mar on 21 May 2024 start from HK$829.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Viña del Mar pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 33 lb per pet. There's a deposit of USD 100 per stay and a fee of USD 22 per pet, per stay. Service animals are exempt from fees.

How much is parking at Novotel Viña del Mar?

Self-parking is free at this property.

What time is check-in at Novotel Viña del Mar?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Viña del Mar?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Viña del Mar provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Novotel Viña del Mar located?

Located in the heart of Vina del Mar, this hotel is within a 15-minute walk of Acapulco Beach, Mall Marina and El Sol Beach. Vina del Mar Casino and Quinta Vergara are also within 1 mi (2 km). Viña del Mar Station is 15 minutes by foot and Hospital Station is 23 minutes.

Novotel Viña del Mar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 171 out of 306 reviews" "
Rating 8 - Good. 79 out of 306 reviews" "
Rating 6 - Okay. 27 out of 306 reviews" "
Rating 4 - Poor. 17 out of 306 reviews" "
Rating 2 - Terrible. 12 out of 306 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ximena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's located in a nice neighborhood, nearby to the city center.
Stayed 1 night in Jan 2024

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like the vibe! Quiet and modern. Friendly staff!
Stayed 1 night in Mar 2024

10/10 Excellent

Elpidio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well situated about six blocks from the waterfront with many good restaurants, coffee shops, and convenience stores within a 7-8 block radius. Attractions are within walking distance. Public buses, which are very easy to use, stop within a block of the hotel and can be taken to Valparaiso, Reñaca, Conćon and anywhere in between. Stayed here for 7 nights and was our base for daily travels. Hotel is modern, spacious, very clean. All front desk, restaurant and cleaning staff were excellent. Breakfast items were plentiful and delicious but remained the same over the duration of our stay. Room and hotel interior areas were all very clean. Area is very safe and comfortable to walk around at night. Would definitely stay here again.
Stayed 4 nights in Feb 2024

10/10 Excellent

Elpidio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, modern, walking distance to most interesting places in Viña del Mar, bus transportation to Valparaiso convenient, cheap and across the street from hotel. Breakfast had adequate variety and good quality. Facilities were very comfortable. Staff were there to make your stay comfortable and pleasant and they are fluent in English which helps!
Stayed 4 nights in Feb 2024

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place overall
Stayed 1 night in Feb 2024

4/10 Poor

ANGEL, HOLLYWOOD

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Staff and service is very bad. No clear instructions. We asked for laundry and we received two different answers: same day and one day. Nobody explained to us that we have to pick up the laundry at front desk. Because we paid in advance nobody at front desk explained to us that we need to register our credit card for any additional service (restaurant, drinks, etc). Then we went to restaurant and we didn't have our credit card with us and we had to go to the room at payment time. Bryan at front desk was very good. We asked for a cappuccino during breakfast and the machine is damage for two consecutive days. We left then we don't know when is going to be available. Breakfast started by 6:30 am. Today we went around 7:30 am and still they were working on the menu (one hour late). This is not the Novotel chain that I know many years ago. We requested to clean the room yesterday by 9:00 am. They told us that in half an hour would be ready. By 3:00 pm still room wasn't clean. Summary, there are no good information nor clear and complete from staff and grade of service is not good.
Stayed 3 nights in Jan 2024

6/10 Okay

Benedicto

Liked: Cleanliness, property conditions & facilities, room comfort
Novotel Experience
Not a pleasant experience. I requested a box of tissue paper and the don't have any. Instead they offered me hand towels. Most of the staffs do not speak English. I ordered some food from the restaurant and when I paid my bill the waiter asked for a tip, "do you want to give a tip". Management at this hotel need to improve their hospitality & etiquette procedures.
Stayed 1 night in Jan 2024

10/10 Excellent

Eduardo, San Ramon

Stayed 1 night in Dec 2023

10/10 Excellent

CARLOS, Santiago

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New building and facilities, great 3 floor with bar, restaurant in front to the swimming pool
Stayed 1 night in Jan 2024

10/10 Excellent

Rod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 3 nights with my son and it was such a great experience. Staff were lovely and went out of their way to speak English to my son who has limited Spanish. Close to many restaurants, comfortable and clean rooms, amazing pool and great gym facilities. Can’t wait to return on my next trip to Viña Del Mar, Chile
Stayed 1 night in Jan 2024