Good: pet friendly, kitchenette, tv with cable provided, full size fridge, a good amount of storage space for 1-2 people, face soap, toilet paper, 24 hr laundry room ( I didn’t see it), laundry basket provided.
Horrendous: filthy floors, roaches dead and alive*, must rent dishes and bath towels.
*The night I rented was late on a Friday night. I got a handicapped accessible room on 2nd floor. The “wood” floor turned my white socks black in less than a minute. First night there were two dying adult roaches. Killed them with pure alcohol. Walls and door to bathroom were damaged. I could barely move bathroom door. Thankfully, all lights worked. Only towels provided were face towels. The toilet stopped flushing after two uses. Next day I had food delivered from Papa John’s. I set it on the counter and went down to get a soda. When I returned and opened boxes to get my food there were baby roaches all over my food! Now I am hungry but grossed out! I’m lucky I also stored protein drinks in fridge! Tossed my whole meal. I complained but they did nothing. WARNING!!!! NO REFUNDS they have the sign posted in their foyer.
I was told “because you bought through Expedia, there is nothing I can do. I can’t issue you a credit back to your card.”
I don’t want to blame Expedia! I want Expedia to remove these folks as a recommendation actually. Wood Spring Suites is NOT recommended by me.
