4/5 Good
A
5 Oct 2020
Liked: Cleanliness, room comfort
Beautiful location
This resort is located in an unbeatable location with a magnificent view over the sea and other islands. The service is friendly but lacks professionalism at times, especially in the Michelin-starred restaurant Il Cappero where we felt rushed through the 10-course tasting menu and where service was alternately over-bearing (having the staff stare at you while you're eating) but also inattentive (staff didn't notice that a glass of water had been spilled and rarely topped up our wine). The fabric of the hotel is also somewhat disappointing, especially given the extremely high price point for the accommodations. The rooms are comfortable but not luxurious and in general the hotel is showing its age. The pool and sea swimming areas are very beautiful but the facilities in them are in a poor state of repair, with showers not working and all the water jets in the heated pool not functional. Overall, this is definitely the best hotel on the island, but it is significantly over-priced given the state of repair of the property and the inconsistent service. The food is excellent but expect to pay significantly more than on the mainland.
Stayed 2 nights in Oct 2020