池畔酒吧

頭頓維亞斯酒店的評價

5 out of 5
頭頓維亞斯酒店
179 Thuy Van, Ward 8, Vung Tau, Ba Ria-Vung Tau

評價

9.2

卓越

10 分評分,優異;88 則評價中有 64 則" "
8 分評分,不錯;88 則評價中有 16 則" "
6 分評分,一般;88 則評價中有 4 則" "
4 分評分,欠佳;88 則評價中有 3 則" "
2 分評分,很差;88 則評價中有 1 則" "

9.4/10 

整潔度

9.6/10 

職員與服務

9.6/10 

設施服務

9.4/10 

住宿狀況

9.4/10 

環保程度

評價

8/10 不錯

MENG

於 2023 年 4 月住了 1 晚
Tatiana 於 2023年7月7日的回應
Dear Guest,Thank you for your kind review of Vias Hotel Vung Tau. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Tatiana LebedevaGeneral Manager

10/10 優異

Mao Chia

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚

4/10 欠佳

Weichun

讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
於 2022 年 11 月住了 1 晚
Ari Wibowo 於 2022年11月26日的回應
Dear Mr. Wei Chun,We would like to thank you for taking the time to tell us about your unfortunate experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like to apologize for the inconvenience caused you.Rest assured, this was not the standard that we aimed to have in particular attention to every detail for our guests is our main priority., therefore your constructive feedback would be the focus of discussion for our future improvements. Once again thank you for the opportunity and I remain you the best wishes.Sincerely yours, Ari Wibowo General Manager

6/10 一般

Frank

讚好:整潔度和職員與服務
於 2024 年 5 月住了 1 晚
Sven A.Saebel General Director Vias Hotels & Reso 於 2024年5月11日的回應
Dear Mr. Frank,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 優異

Hideki

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
・フロントスタッフ、ベルスタッフの対応がとてもいい。 ・バルコニーからの眺望がよく、開放感がありリラックスできた。 ・アメニティが充実していたが、室内用の使い捨てスリッパが見当たらなかった。 ・室内は清潔感があり、広さも十分、快適だったが、広さの割にソファが小さい。もっと大きなソファに変えたほうが良い。 ・寝心地が良いマットレスだった。 ・ベッドルーム窓側のコンセントの一つに不具合があり充電プラグを差し込むことができなかった。 ・90分のマッサージを受けたがレベルが高い施術だった。 ・朝食は選ぶのが楽しいビュッフェだっが、いくつか不満点がある。卵料理がなかったこと、フルーツが途中でなくなっても補充されなかったこと、ジュースの種類が少ないこと、コーヒーが美味しくないことなどである。ベトナムはフルーツが豊富でコーヒーも美味しいというイメージだったのでその点は不満である。 ・レストランスタッフの対応が良い。
於 2024 年 4 月住了 1 晚
Sven A.Saebel General Director Vias Hotels & Reso 於 2024年4月27日的回應
Dear Mr. Hideki,We would like to thank you for taking the time to tell us about your unfortunate experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like to apologize for the inconvenience caused to you due to this issue. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and allow us to get another opportunity to prove this on your next visit.Sincerely,

10/10 優異

kenneth

讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was 1st class n the staff was great, especially evan at front desk who made sure we felt comfortable each n every day. Always asked us if we needed anything. Showed us the grab app which made our getting around so easy. He was absolutely top notch. More hotels need more staff members like him. Ken n marie woo
於 2024 年 4 月住了 4 晚
Sven A.Saebel General Director Vias Hotels & Reso 於 2024年4月28日的回應
Dear Mr. Woo,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

8/10 不錯

Hiroyuki

讚好:設施服務和住宿狀況
Very nice hotel with excellent staff. Only issues are limited dining options and the minibar was not cold.
於 2024 年 4 月住了 2 晚
Sven A.Saebel General Director Vias Hotels & Reso 於 2024年4月26日的回應
Dear Mr. Hiroyuki,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 優異

Helen

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Sven A.Saebel General Director Vias Hotels & Reso 於 2024年4月21日的回應
Dear Ms. Helen,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 優異

Helen

讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were extremely helpful and friendly. The hotel is across the road from the beach.
於 2024 年 4 月住了 4 晚
Sven A.Saebel General Director Vias Hotels & Reso 於 2024年4月19日的回應
Dear Ms.HelenThank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 優異

TH

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean n friendly stuff.
於 2024 年 4 月住了 2 晚
Sven A.Saebel General Director Vias Hotels & Reso 於 2024年4月5日的回應
Dear Mr. Ng Tze Hong,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 優異

Leslie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was exceptional
於 2024 年 3 月住了 1 晚
Sven A.Saebel General Director Vias Hotels & Reso 於 2024年3月30日的回應
Dear Mr. Leslie ,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 優異

Paul

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The gym was top class, good roof top pool. All of the staff were so help full and friendly. Very clean. Exelent value for money.
於 2024 年 3 月住了 5 晚
Sven A.Saebel General Director Vias Hotels & Reso 於 2024年3月29日的回應
Dear Mr.Paul,Thank you so much for your kind words! We are so glad to hear that you had a wonderful stay with us. We are always striving to provide our guests with the best possible service, and it is gratifying to know that we have met your expectations. We are pleased that you mentioned our roof top, clean room, friendly and supportive staff. These are all areas that we take great pride in, and we are always working to improve them. We are thrilled that you enjoyed our service and you would like to return again. We hope to see you soon! Sincerely,

10/10 優異

Luana

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great area, quiet and safe. You can walk to everything if you choose it catch a cab
於 2024 年 3 月住了 2 晚
VIAS HOTEL VUNG TAU 於 2024年3月23日的回應
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 優異

BRANDON

讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly and helpful staff. Nice quiet location right across from the beach. It is at the end of the street on Back Beach so eed to walk a about 10-15minutes or a short cab ride to shops, restaurants, etc. Would definitely stay again.
於 2024 年 3 月住了 2 晚
VIAS HOTEL VUNG TAU 於 2024年3月20日的回應
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 優異

Katsuhide

讚好:整潔度、職員與服務和住宿狀況
5つのグッドです。 オーシャンビュー、ファシリティ、サービス、朝食、エコロジー。
於 2024 年 3 月住了 1 晚
VIAS HOTEL VUNG TAU 於 2024年3月10日的回應
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 優異

JAEHONG

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 4 晚
VIAS HOTEL VUNG TAU 於 2024年2月21日的回應
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

8/10 不錯

seungsoo

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 6 晚
VIAS HOTEL VUNG TAU 於 2024年2月18日的回應
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

8/10 不錯

Susanne

商務旅客
讚好:職員與服務、住宿狀況和客房舒適度
不滿:整潔度
於 2024 年 1 月住了 3 晚
VIAS HOTEL VUNG TAU 於 2024年2月4日的回應
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

8/10 不錯

Nicklas

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚
VIAS HOTEL VUNG TAU 於 2024年1月28日的回應
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 優異

Paul

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
True 5 Star
Great location, great staff, wonderful breakfast buffet. Only wish the pool water was heated (it's cold up on roof with wind blowing) but it was nice anyway.
於 2024 年 1 月住了 2 晚
VIAS HOTEL VUNG TAU 於 2024年1月20日的回應
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 優異

Wendy

讚好:整潔度、職員與服務、設施服務和住宿狀況
What a gorgeous hotel! Thank you for the great service, delicious food and incredible view from stunning room!
於 2024 年 1 月住了 3 晚
VIAS HOTEL VUNG TAU 於 2024年1月17日的回應
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 優異

Jonathan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great views and friendly staff, very reasonably priced
於 2024 年 1 月住了 2 晚
VIAS HOTEL VUNG TAU 於 2024年1月15日的回應
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 優異

Timothy

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 4 晚
VIAS HOTEL VUNG TAU 於 2024年1月14日的回應
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 優異

Stine Erstad

於 2024 年 1 月住了 2 晚
VIAS HOTEL VUNG TAU 於 2024年1月13日的回應
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

8/10 不錯

Sean

讚好:整潔度和職員與服務
4 star rather than 5 star.
Hotel is closer to 4 star than 5 star, it’s starting to show its age. We stayed in a suite, nice room, but floors were cheap plastic replica wood floors, not exactly 5 star standard. I have now seen it referred to as a 4 star elsewhere. That said, the price was reasonable and we felt overall we got reasonable good value for money. The staff were friendly and helpful.
於 2024 年 1 月住了 2 晚
VIAS HOTEL VUNG TAU 於 2024年1月9日的回應
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

6/10 一般

LE MY TRANG

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Employees are very good but due to clients, my experience was teinted. Even if it's not hotel's fault, few things could be done to make sure to accomodate eveybody.
於 2023 年 12 月住了 2 晚
VIAS HOTEL VUNG TAU 於 2024年1月9日的回應
Dear Guest, We would like to thank you for taking the time to tell us about your unfortunate experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like to apologize for the inconvenience caused to you due to this issue. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and allow us to get another opportunity to prove this on your next visit.Sincerely,Hotel Management

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
VIAS HOTEL VUNG TAU 於 2023年12月24日的回應
Dear Anonymous,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management

8/10 不錯

Justin

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
VIAS HOTEL VUNG TAU 於 2023年12月19日的回應
Dear Guest, Thank you for taking the time to leave a review of our hotel. We value your feedback and apologize for the inconvenience if any we had that you may have experienced during your stay. We strive to provide the best possible service. We appreciate your feedback and hope to have the opportunity to make it right. Sincerely, Hotel Management

10/10 優異

CHANGSOO

於 2023 年 12 月住了 5 晚
Tatiana 於 2023年12月16日的回應
Dear Changsoo,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management

10/10 優異

NAEKYUNG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Tatiana 於 2023年12月16日的回應
Dear Naekyung,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management

10/10 優異

Chang

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Tatiana 於 2023年12月16日的回應
Dear Chang,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management

10/10 優異

my

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a very pleasant 4nights stay. We would definitely come back, the staff was very attentive and friendly.
於 2023 年 11 月住了 4 晚
VIAS HOTEL VUNG TAU 於 2023年12月15日的回應
Dear Guest, Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely, Hotel Management

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Very Nice!
於 2023 年 11 月住了 1 晚
Hotel Management 於 2023年11月21日的回應
Dear Mr. Valued Guest, Thank you so much for your kind words! We are so glad to hear that you had a wonderful stay with us. We are always striving to provide our guests with the best possible service, and it is gratifying to know that we have met your expectations. We're looking forward to welcoming you on next visit and hope to see you soon.Best Regards, Hotel Management

10/10 優異

Thomas Tuan

於 2023 年 11 月住了 3 晚
Tatiana 於 2023年12月16日的回應
Dear Thomas,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management

10/10 優異

John

讚好:整潔度、職員與服務、設施服務和住宿狀況
Loves our stay! The staffs are so friendly and helpful. We are already planned to stay more nights ưith VIAS the next time we are in Vũng Tàu
於 2023 年 11 月住了 2 晚
Hotel Management 於 2023年11月21日的回應
Dear Mr. John,Thank you so much for your kind words! We are so glad to hear that you had a wonderful stay with us. We are always striving to provide our guests with the best possible service, and it is gratifying to know that we have met your expectations. We're looking forward to welcoming you and family on next visit and hope to see you soon. Best Regards, Hotel Management

10/10 優異

Youngjin

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
직원들이친절함
於 2023 年 10 月住了 2 晚
Hotel Management 於 2023年10月12日的回應
Dear Mr/ Ms. Youngjin, We're glad to know that you enjoyed your stay. We are also happy to hear that you found the staff to be attentive and friendly and gave a lot of good compliment to our food & beverage. Our team is committed to providing excellent service to all of our guests, and we appreciate your recognition of their hard work. We hope to see you again on next trip to Vung Tau.Sincerely,

10/10 優異

Scott

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
An absolutely beautiful hotel, luxurious rooms and fittings friendly staff. The rooftop wet edge infinity pool and bar sensational. I cant wait to come back
於 2023 年 9 月住了 2 晚
Hotel Management 於 2023年10月9日的回應
Dear Mr. Scott, We would like to thank you for taking the time to tell us about your excellent experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how precious indeed your supports were. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and we are looking forward to welcome you back on your future trip back to Vung Tau. Sincerely yours,

10/10 優異

Julie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Hotel Management 於 2023年9月22日的回應
Dear Ms. Juie,We would like to thank you for taking the time to tell us about your excellent experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how precious indeed your supports were. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and we are looking forward to welcoming you back on your future trip back to Vung Tau.

10/10 優異

Christopher

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Stayed for one night, got time to use facilities and roof top pool and bar. Arranged transport to Airport, all great and will use again on next business trip to the area.
於 2023 年 9 月住了 1 晚
Hotel Management 於 2023年9月22日的回應
Dear Mr. Christopher,We would like to thank you for taking the time to tell us about your excellent experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how precious indeed your supports were. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and we are looking forward to welcoming you back on your future trip back to Vung Tau.

8/10 不錯

Takakazu (Taitou)

於 2023 年 9 月住了 1 晚
Hotel Management 於 2023年10月9日的回應
Dear Takakazu, We would like to thank you for taking the time to tell us about your excellent experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how precious indeed your supports were. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and we are looking forward to welcome you back on your future trip back to Vung Tau. Sincerely yours,

8/10 不錯

Mooho

於 2023 年 7 月住了 1 晚
Tatiana 於 2023年8月4日的回應
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Hotel Management

10/10 優異

chelsea rebecca

讚好:整潔度、職員與服務、設施服務和住宿狀況
Vias Hotel exceeded my expectations. Very clean, attentive staff, excellent dining options. Hana at the front desk was especially amazing and helped make appointments for me and great recommendations. I was well taken care of. Thank you!
於 2023 年 7 月住了 3 晚
Tatiana 於 2023年8月4日的回應
Dear Rebecca,We're thrilled to hear that Vias Hotel exceeded your expectations! Our team takes pride in providing a clean and attentive experience. We'll pass on your appreciation to Hana for her excellent service. Thank you for choosing us, and we look forward to welcoming you back!Best regards,Hotel Management

10/10 優異

Hung

於 2023 年 7 月住了 1 晚
Tatiana 於 2023年8月11日的回應
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Hotel Management

6/10 一般

Tri Quang

家人同遊
Bãi đậu xe không tốt. Nhân viên tiếp tân nói sẽ có bánh sinh nhật tăng con gái nhân ngày sinh nhật nhưng đến lúc về cũng không thấy
於 2023 年 7 月住了 1 晚
Tatiana 於 2023年7月15日的回應
Dear Quang,Thank you for your review. We apologize for the inconvenience regarding the parking and the miscommunication regarding the birthday cake for your daughter. We take your feedback seriously and will work to improve our services. Please accept our sincerest apologies for any disappointment caused. We hope to have the opportunity to make it up to you in the future.Best regards,Hotel Management

10/10 優異

Oanh

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Very nice people working there
於 2023 年 7 月住了 1 晚
Tatiana 於 2023年7月11日的回應
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Tatiana LebedevaGeneral Manager

2/10 很差

Lim Soo

於 2023 年 6 月住了 1 晚
Tatiana 於 2023年7月7日的回應
Dear Guest,Thank you for taking the time to leave a review of our hotel. We value your feedback and apologize for any inconvenience you may have experienced during your stay. We strive to provide the best possible service and would appreciate more details about your concerns so we can address them appropriately. Please feel free to reach out to our management team directly to discuss your experience further. We appreciate your feedback and hope to have the opportunity to make it right.Sincerely,Tatiana LebedevaGeneral Manager

4/10 欠佳

Hyoungjin

讚好:職員與服務
不滿:整潔度和住宿狀況
sewage smell from bathroom. not clean room floor daily
於 2023 年 5 月住了 5 晚
Tatiana 於 2023年6月22日的回應
Dear guest,We sincerely apologize for the issues you encountered during your stay. We understand the importance of cleanliness and maintaining a pleasant environment for our guests, and we deeply regret that we fell short of your expectations.Thank you for bringing these issues to our attention. We will take immediate action to rectify them and ensure that such incidents do not occur in the future.Best regards,Tatiana LebedevaGeneral Manager

10/10 優異

Thi Gam

於 2023 年 5 月住了 3 晚
Tatiana 於 2023年7月7日的回應
Dear Guest,Thank you for your kind review of Vias Hotel Vung Tau. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Tatiana LebedevaGeneral Manager

10/10 優異

Sang Pil

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 2 晚
Tatiana 於 2023年7月7日的回應
Dear Guest,Thank you for your kind review of Vias Hotel Vung Tau. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Tatiana LebedevaGeneral Manager

4/10 欠佳

Tuong (Sugar Land)

伴侶同遊
讚好:整潔度和住宿狀況
不滿:職員與服務
Nothing unique about this hotel for the price. Access to beach was not convenient and was forced to clean feet before entering hotel after beach but no convenient area to clean. Also was nit allowed to walk directly into front but side after we cleaned our feet. Hotel seems isolated. The nearest nice beach restaurant with a great view belongs to a hotel 15 mins walk away. The Imperial. It was much cheaper but seems nicer.
於 2023 年 5 月住了 1 晚
Tatiana 於 2023年6月22日的回應
Dear guest,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We take guest feedback seriously as it helps us identify areas for improvement.We regret to hear that you found the access to the beach inconvenient and the lack of a convenient area to clean your feet after coming from the beach. We will review our facilities and procedures to ensure that our guests have a more seamless and comfortable experience.Regarding the entrance to the hotel, we apologize if it seemed restrictive. We have certain protocols in place to maintain cleanliness and hygiene standards for the comfort of all guests. However, we understand your concerns and will take them into consideration for future improvements.Thank you for bringing these matters to our attention. We appreciate your valuable feedback, and we will use it constructively to enhance our guests' experiences. If there's anything else you'd like to share or if there's anything we can do to make amends, please do not hesitate to let us know.Best regards,Tatiana LebedevaGeneral Manager