3 個室外泳池
查看供應

萬豪唯客樂海洋俱樂部的評價

4 out of 5
萬豪唯客樂海洋俱樂部
69-275 Waikoloa Beach Drive, Waikoloa, HI

評價

8.8

優異

10 分評分，優異；104 則評價中有 60 則" "
8 分評分，不錯；104 則評價中有 28 則" "
6 分評分，一般；104 則評價中有 7 則" "
4 分評分，欠佳；104 則評價中有 6 則" "
2 分評分，很差；104 則評價中有 3 則" "

9.2/10 

整潔度

8.8/10 

職員與服務

8.8/10 

設施服務

8.8/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

WEI CHING

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
garden with beautiful sunset
於 2018 年 12 月住了 3 晚

10/10 優異

hsien kuei

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 7 月住了 2 晚

10/10 優異

Lapourcher

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚

8/10 不錯

Jonathan

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Good beach. Needs more and better food options. Luao not worth it.
於 2023 年 11 月住了 7 晚

8/10 不錯

estela

伴侶同遊
讚好：整潔度和職員與服務
Nice place and good service. Restaurant has limited choices and food average.
於 2022 年 11 月住了 1 晚

10/10 優異

Jason

於 2022 年 11 月住了 1 晚

10/10 優異

Tia (Petaluma)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The pools were amazing! Water slide for the kids. Easy walk to a beautiful beach with a boardwalk and nature signs.
於 2019 年 6 月住了 1 晚

10/10 優異

William

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 1 月住了 3 晚

8/10 不錯

Jessica

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Great pool for lap swimming and easy access to beach. Food was passable but not great.
於 2021 年 12 月住了 7 晚

10/10 優異

Brian

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 1 晚

10/10 優異

Sergiy

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
we enjoyed the two room suite and the kitchenette. kids love the pools
於 2021 年 12 月住了 4 晚

8/10 不錯

Adam

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay. Beautiful new facilities. Nice pool. Beach is a bit disappointing. I was stung by a sea urchen and found out later that this is a particular problem on their beach. They should add signs warning people. Only other negative was to find that our reservation did not include housekeeping. We were surprised that this had not been highlighted in the initial reservation.
於 2021 年 11 月住了 4 晚

10/10 優異

YU

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice environment
My faimly had a great time there. The pool is amazing
於 2021 年 11 月住了 2 晚

2/10 很差

Shawn

家人同遊
讚好：整潔度
不滿：職員與服務
We booked Marriott's Waikoloa Ocean Club for the last day of our family vacation, 11/20. Our kids had been begging to go because of the water slide. First thing my daughter wanted to do was go down the slide. We went up & were told that a group of adults were in the middle of a race so she would have to work into their rotation if she wanted to go down. I tried to ask the slide attendant but he wouldnt respond to me or even acknowledge I was speaking. She did get to go later on and enjoyed it. My son was 1" too short but we noticed kids much shorter going so we took him up & they let him go 3 times before saying he was too short. Literally while we were being told he was too short a shorter kid walked past and was allowed to go. When I asked why he was allowed I was told that "his parents were part of the earlier race" and that "he had been swim tested." I was told my kid wasnt swim tested because he had a life vest on. He wore a life vest as a secondary precaution since he would be going down the slide alone. I went into the front desk to speak to a manager and was told they were in a meeting and would call me back which they never did. I emailed after we were home & got a response several days later that basically justified the race. On another note, you are not able to write a review for this facility unless you receive a survey asking you to do so. I would guess that is how they maintain their review level.
於 2021 年 11 月住了 1 晚

10/10 優異

Mildred

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
It was a beautiful property! Room is clean and spacious, everything we needed was there.
於 2021 年 10 月住了 3 晚

8/10 不錯

EUN SOOG

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Great!!
於 2021 年 9 月住了 3 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This property is fantastic and my family and I had a great time! The staff was welcoming and they had a lot of activities available. The pools are very clean, and being that it looks over Waikoloa Beach, it's a beautiful view. The beach itself is very close and walkable, and it was great fun to hop down to the beach and up to the pool for some reasonably priced food.
於 2021 年 8 月住了 2 晚

10/10 優異

Joseph

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay. Amazing layout. Very relaxing
於 2021 年 8 月住了 5 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 7 月住了 3 晚

6/10 一般

Daniel

There was not enough food choices onsite or nearby, making for a difficult experience.
於 2021 年 7 月住了 4 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel and beach
於 2021 年 6 月住了 5 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 6 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 1 晚

10/10 優異

真實旅客

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Honestly one of the best hotels I've ever stayed in. We stayed here 12 years ago before it was redone and the new version was ten times better. The property is breathtakingly beautiful with new pools and an open lobby where you see the pools and the sea. The hotel has a beach in the front with great service to set up umbrellas and chairs for you. There is a lawn just behind the beach where they have events (movie night for the kids was amazing). Service was outstanding. We came during Covid and all the rules were followed (very clean). We were surprised that Hawaii was so busy even with Covid restrictions. The concierge really helped us get last minute dinner reservations and even got us a last minute spot at their on site luau (two days a week). The room construction is new and feels modern and up to date; we had the ocean view. Beds were super comfortable. The bathroom has some features that might be more popular with the 20 something crowd like a window into the bathtub but don't worry it can be covered. Overall you can't go wrong with this hotel if you are willing to pay for it.
於 2021 年 4 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 4 月住了 2 晚

8/10 不錯

真實旅客

於 2021 年 3 月住了 4 晚

10/10 優異

真實旅客

家人同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
Close to beach. Lots of amenities Friendly staff
於 2021 年 3 月住了 6 晚

10/10 優異

真實旅客

於 2020 年 11 月住了 4 晚

10/10 優異

Sharon

於 2020 年 11 月住了 3 晚

10/10 優異

United (Atlanta)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful design on a secluded beach. The staff was wonderful
於 2020 年 3 月住了 2 晚

6/10 一般

真實旅客

讚好：整潔度和職員與服務
於 2020 年 2 月住了 4 晚

8/10 不錯

Chisato

家人同遊
讚好：整潔度
於 2020 年 2 月住了 3 晚

10/10 優異

Julie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 2 晚

8/10 不錯

Joyce

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 12 月住了 2 晚

10/10 優異

KUNIHIKO

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
とても幸せな数日間！
家族での滞在のため、コンドミニアムタイプを選びこの宿にしました。はじめての地、はじめてのエリアの為不安が大部分を占めましたが、感想は、最高！ アーリーチェックインは不可かと思い諦めてチェックインしましたが、先方より迅速に部屋への案内を受けとても満足でした。そのおかげで、少ない滞在時間にもかかわらず、その日に買い物、ジャグジー、プール、散歩やゴルフとそれぞれ思い思いの時間を過ごせました！ 施設も充実した上に、感動までもらい幸せな時を過ごしました！マリオットさん、ありがとうございます！
於 2019 年 12 月住了 2 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度和職員與服務
男性の日本人スタッフの方がとても親切で丁寧です。 キッチンにコンロが無いのが残念でした。 朝のバイキングが前回の時より質が落ちたと感じました。
於 2019 年 10 月住了 5 晚

10/10 優異

真實旅客

於 2019 年 10 月住了 2 晚

2/10 很差

GB

不滿：職員與服務
This property is NOT a 4 star or higher property. They do not provide the level of service of a 4 or 5 star resort. I booked an ocean view suite. They gave me a suite on the third floor that FACES the POOL and GARDEN AREA, you could see some of the ocean through the palm trees. If you were on the uppermost level(s) you might have a view of the ocean. The suite was also accessible for handicapped visitors! That means that bars are all over the bathroom, counters and other things are lowered, AND THERE ARE LIGHTS GOING OFF 24/7 IN THE BEDROOM. The desk staff insisted they did not have the authority to make a room change and would have the resort manager contact me THE NEXT MORNING. I checked in on Sunday night, received a call from the reservationist on Monday afternoon informing me that no room changes could be made until Wednesday (I was leaving on Friday). The Ocean Club property manager left one voicemail message on the hotel room phone on TUESDAY stating that he was told that I would like to speak with him about the room. That's it -- he didn't even bother to speak on what my issue was exactly. He offered no resolutions, he didn't even say to call him back! He didn't leave a number, he didn't visit the suite! It was the most blaring example of CUSTOMER-NO SERVICE I have ever experienced. I stayed at this Marriott (hotel) for may honeymoon a few years ago, and have recommended it to many people since. I will not return and will be sure to tell of this experience.
於 2019 年 10 月住了 5 晚

6/10 一般

N

讚好：整潔度和客房舒適度
Personal mostly unfriendly
Personal doesn’t really care about the clients... their smiles are not true. A lot of facilities are « out of order » and I did not see anybody taking care about that. The SWIMMING pool is plenty of children and adults walking gently with glasses. Unless swimming between 7 & 8 am, no possibility to swim. There are nevertheless 3 swimming pools.
於 2019 年 8 月住了 5 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 4 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 2 晚

8/10 不錯

Stephanie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel in toller Umgebung
Schönes Hotel an tollem Strand mit traumhafter Umgebung. Hotel ist schon etwas in die Jahre gekommen / Zimmer lieber direkt buchen, da man über das Portal nur ein Zimmer mit schlechter Lage bekam und ein Zimmerwechsel auch unter Aufzahlung angeblich nicht möglich war.
於 2019 年 8 月住了 3 晚

10/10 優異

真實旅客

於 2019 年 8 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 5 晚

4/10 欠佳

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
Sterile, could have been anywhere. I felt like I was in Florida.
於 2019 年 8 月住了 1 晚

10/10 優異

laurent

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Superbe appart/hôtel très bien équipé
Superbe appart/hôtel très bien équipé. Idéal pour des vacances en famille. Seul bémol : Il a fallu faire le lit de notre fille nous-même.
於 2019 年 7 月住了 2 晚

4/10 欠佳

Boomersmom (Hawaii)

家人同遊
Expedia customer service was extremely unhelpful. Expedia sent me an email on July 2nd with incorrect check in and check out times. We planned our schedule around those times. (Check our at 11 am). I explained my situation to the front desk at Marriott. Marriott would not honor the extra hour. The Marriott front desk employee was rude and unhelpful when I explained my situation and asked them to honor what was printed in Expedia’s email. The front desk worker said “that’s not our problem, take it up with expedia”. I was on the phone for over 45 mins, and the expedia rep said she would email me a message so that I could show her proof of the incorrect info that expedia sent me in their email message. She never sent it. I tried calling back and refused to go through the whole song and dance with yet another dumb f@&?! Expedia and Marriott are a great pair. They both suck badly. As for the Waikoloa Vacation Club.... the room was clean. However, this is the worst vacation club in the Hawaiian islands. No kids activities. The pool is small (dont let the pictures fool you). Bell service and room service is awesome. Food is mediocre, but the service was great! The beach isn’t great, lots of rocks. The fishponds look swampy. There are wayyyyyyy better options in waikoloa. Don’t stay here!
於 2019 年 7 月住了 3 晚

8/10 不錯

BJ (Seattle)

讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
Beautiful property and well-kept grounds. It’s a good location with shopping and restaurants across the street. Lava Lava Beach Club is just down the beach. There are only two restaurants. Hawaii Calls is the main one and it’s underwhelming, especially on the service side. The other place is more of a bistro/coffee shop. For what it is, it’s decent. The biggest overarching complaint with the resort is the service and staff. The staff culture is lacking. The pool area is solid, with a kids area that is good for littles. The pool side food service is awful. The resort has an usable pond area before the beach. The beach area has limited old crummy chairs, there are plenty of activities, and the sand is ok. The resort definitely has a few years on it but the 1-bedroom suite that we stayed at on the condo side was well-appointed. The kitchenette had a refrigerator, dishwasher, and microwave. No stove. The bathroom had a shower but no tub. We had two decks with a partial view of the ocean and pool area. Overall, it’s a great property with below-average service and weak food options on property which is offset by close dining nearby. For the price, I’d stay there again.
於 2019 年 5 月住了 10 晚