Suzhou Wanda Plaza Hotels

" Very elegant hotel comfortable room and bed and great breakfast "

" I have been using that hotel for 15 years and it has really gone down hill!!!!! the food was cold the TV had limited channels for foreign visitor I will not be back "

"Dit is een zakenhotel waar ik vaker ben geweest. Dit keer had ik een zogenaamde Zen-kamer. De kamers zijn rustig, hebben een groot comfort en zijn goed schoon. Internet heeft ook een prima snelheid. Opvallend is de snelheid waarmee het vriendelijke personeel je helpt. Echt niets op aan te merken. Het ontbijtbuffet heeft een enorm brede keuze. Veel meer dan het gemiddelde hotel. De prijs van dit hotel is ook allezins redelijk. Ik zal er graag weer terugkomen."

"Great services. The staff was so nice to arrange transportation in and out of hotel. "

" I was staying with you last week and an object, an orange bag, disappeared from my room. I contacted the manager, and he didn't resolve it. As I had a flight, I needed to leave the hotel and they told me they would get in touch. What did not happen. How can we proceed with this? They were important objects and documents"

"Good location and good facilities "

"A very nice and new hotel in KS."

"Thermostats didn’t work. Room temperature reached to 28C. Front desk suggest to provide a fan - I was shocked to hear that. Upon refusing the fan option, changed my room. New room - window wouldn’t close so you can count how many cars passed by. In the morning AC automatically changed to heater and I woke up due to hot room. Old and hard to operate thermostat. Room size although they call it king size bad room was terrible. No sitting spot to sit and put your shoes on. Breakfast is below...

"Amazing hotel, very friendly and helpful staff. Next time in Shanghai, will surely pick this hotel again"

"The hotel is in a good location for easy trips to Shanghai, Suzhou, and the Late Tai area."

"They need a new air conditioning system. The room is hot, but they cannot turn the air conditioning on."

"wonderful hotel and will back again"

"房間乾淨舒服，飯店服務人員非常親切，服務非常周到"

"There are 3 untrue information on the hotel description including map location, nearby, and getting around. When I found out the hotel is not located at Xuhui and cannot get there by metro, I asked to cancel and refund, but cannot get refund. It is luck for us to find out the errors early and get into trouble at night with luggage. "

"great staff, great hotel."

"Very nice hotel. Beautiful gardens and great food. Nice staff too!! Highly recommended."

"Great staffs. Super clean. "

"Dieses Hotel hatte zum Zeitpunkt des Check-in einen Wasserschaden und kein Strom. Musste mir also ein anderes Hotel suchen. Bei der Stornierung bzw. Rückforderung musste ich feststellen, dass das Hotel eine Übernachtung (von geplanten 4 Nächten) einbehalten hat. Auch eine Reklamation über den Support von Hotels.com war leider nicht erfolgreich und es wurde zu diesem Vorfall nicht direkt oder nur ausweichend Stellung bezogen. Auch meine Mails, weshalb nur ein Teil erstattet wurde blieb...