Ware Shoals hotels from HK$423

"Not good"

"We stayed here for a baseball tournament weekend, and I would warn other tournament families before booking. The main issue was the front desk employee, Cindy. She was rude, accusatory, and claimed our kids were running the breezeway, slamming doors, and knocking on rooms she “saw on camera.” The problem was one of the families she blamed was not even at the hotel at the time. She also questioned my husband repeatedly when he asked for an extra sheet for our son and again when he asked for a washcloth. Completely unnecessary and very unwelcoming. The rooms were okay overall but had a musty smell. There was also a strong smell of weed outside often. I noticed other reviews mentioning rude front desk staff, and now I understand exactly what they meant. Management should address this immediately because one employee can absolutely ruin the experience for paying guests. We will not stay here again, and I would not recommend this hotel to tournament families looking for a comfortable, family-friendly stay."

"Very clean rooms. Nice staff. Great area downtown to wander around. "

"AC was acting up and it smelt like a dog"

"Interesting place but little to no amenities. No housekeeping while we were there. Definitely in need of repairs. Questionable electrical. We were told the “chef” doesn’t always show up. "

"Nice and clean room, plenty of parking space "

"Nice clean, spacious room. Everything is good, working order, i.e. air conditioning, shower, tv, etc. Staff was friendly. Breakfast was good and fresh. Area clean and well kept."

"Room 305 was neat and clean. Desk clerk was helpful and courteous, although desk seemed abandoned at times. Breakfast was adequate but not exceptional. The overall building facility seemed not quite up to Hampton Inn quality. "

"Our room was great. We loved the separation. Only problem is the entertainment center didn’t allow the pullout couch to extend all the way. We had to turn the couch in order for our kids to have a place to sleep. I’d suggest getting a smaller entertainment setup. "