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"The property was in awful condition with liquor bottles in the flower beds, outside doors were broken so anyone could wander through. Lobby air didn't work. Took ages to check in with a reservation paid ahead Noise was very bad until midnight with no insulation of the rooms. The toilet seat was peeling. Towels were brown stained and with holes. I could go on. The bed was comfortable. We arrived from the airport after a long international flight. Too tired to complain."

"Absolutely a great room, area surrounded with places to eat. A few issue with the maintenance of the jetted tide but we were able to enjoy!! The room was very spacious!! Will be my go to place when visiting West Virginia!!"

"Amazing location, amazing breakfast."

"Location is right across the road from Spelunker's, the best casual restaurant in Virginia."

"Friendly staff clean and comfy"

"Positives: Location, comfortable beds, friendly staff, but room could have been cleaner - couldn't use coffee machine due to accumulated dirt inside - and heating/air con system quite old and noisy."

"We had reserved the Blue Ridge Suite for one night, but when we arrived, we were informed that we had been upgraded to the Roosevelt Suite. It was beautiful! The words I would use to describe our suite and the hotel would be classy, charming, and relaxing, and the staff was incredibly professional and courteous. Our only regret was that we were only there one night. Next time will be more."

"Nice Hotel "

"Wonderful lodge in a beautiful location. Great staff, nice accommodations, and many activities to enjoy."