2/10 糟糕
Stacy,Brooklyn Park
与家人出行
2025 年 7 月 27 日
When we arrived stood in line for 30 minutes before being helped. Got to our rooms and the rooms were dirty. Neither room had towels and when we asked for towels we were told that they were in the dryer. Asked again 45 minutes later and we were told that the towels just went in the dryer. And hour later we were told that they sold out of towels. We had to go and buy towels at the store to be able to shower the next morning. When i asked for floor mats later that evening i was asked for the dirty towels that we had. Whe. I explained to the desk clerk that we had no towels in either of our rooms i was basically called a liar. Than was given 1 floor mat and 3 washcloths. Which were all stained. There were cigarettes burn marks all over the bedding. The pillows in the rooms were completely flat. There were drug users everywhere on the property. This was the worse experience I have ever had at a hotel.
Stacy
2025 年 7 月入住 2 晚